How to Pay Your Aquarion Water Bill Online, By Phone or In Person

Having access to clean, reliable drinking water is something most of us take for granted. But ensuring that precious resource reaches your home doesn’t happen by magic. It takes extensive infrastructure built and maintained by water utilities like Aquarion Water Company. As an Aquarion customer, your monthly water bills help cover the costs of delivering that water as well as processing wastewater.

Fortunately, Aquarion offers multiple convenient payment options to fit any schedule or preference. In this guide, we’ll explain the various ways to pay your Aquarion water bill whether online, by phone, automatic payments or in person.

Overview of Aquarion Water Company

Before we dive into the payment options, let’s look at a quick overview of Aquarion Water Company:

• Provides drinking water and wastewater services
• Serves over 625,000 customers across Connecticut, Massachusetts and New Hampshire
• Operates nearly 400 water supply systems
• Is the largest investor-owned water utility in New England
• Has been in business since 1857

As an Aquarion customer, your monthly bill helps maintain thousands of miles of water mains, storage tanks, treatment plants and other infrastructure required to bring water to your tap Now let’s look at how to pay that essential bill.

Benefits of Paying Your Bill Online

Paying your Aquarion water bill online through their customer portal offers these key benefits

• Convenient 24/7 access from any device
• Avoid dealing with checks or stamps
• Go paperless with electronic billing
• Set up automatic recurring payments
• Store payment methods for faster checkout
• Review account history and usage
• Receive bill reminders and notifications

To pay online, you first need to enroll in the Aquarion customer portal. This allows you to manage your account, see bill details, monitor usage and make one-time or auto payments.

How to Enroll in the Online Customer Portal

Signing up for the Aquarion online customer portal is quick and easy:

1. Go to www.aquarionwater.com
2. Click “Pay Bill” then “Enroll/Login”
3. Select “Enroll in eBill”
4. Enter your 9-digit account number and zip code
5. Create username and password
6. Accept terms and submit

Once enrolled, you can login anytime to view and pay bills, set up auto pay, go paperless and more. Payments are processed quickly, so no more waiting on the mail.

Step-By-Step Guide to Paying Online

Follow these steps to pay your bill in the Aquarion customer portal:

1. Login at www.aquarionwater.com

2. Select “Payments” from the top menu

3. Choose the account and bill you want to pay

4. Enter payment amount and select payment method

5. Provide payment details and submit

6. Review confirmation showing payment received

The online bill pay process only takes a few minutes. Payments post to your account quickly so your balance is always up to date.

Payment Method Options for Online Payments

The Aquarion customer portal offers multiple ways to pay your water bill online:

• Credit/debit card – Visa, Mastercard, Discover
• Electronic check – Via checking/savings account

You can save preferred payment methods to your profile for faster checkout. Cards are authorized quickly and electronic checks process within 1-2 business days.

Paying Your Water Bill by Phone

In addition to the website, Aquarion lets you pay bills 24/7 by phone. To pay by phone:

1. Call 866-449-2516

2. Select “Pay by Phone” option

3. Enter Aquarion account number and zip code

4. Choose payment amount and method

5. Provide payment details

6. Note the confirmation number

Payments by phone take just minutes and post to your account quickly. This automated system is perfect for making a quick one-time payment.

Automatic Payments for Worry-Free Water Bills

For ultimate convenience, Aquarion customers can enroll in automatic payments. This automatically pays your water bill from your bank account or credit card each month.

To start automatic payments:

1. Login to the online customer portal

2. Under “My Profile”, select “AutoPay”

3. Enter your preferred payment details

4. Confirm the monthly debit date

5. Review disclosures and enable auto pay

Now your water bills will be paid on time, every time without you lifting a finger. Just monitor your account periodically.

Paying Your Aquarion Bill by Mail

Sending a check or money order is the traditional way to pay water bills. To pay your Aquarion bill by mail:

1. Make check or money order payable to Aquarion Water

2. Write your 9-digit account number on the check

3. Mail to the address on your billing statement

4. Allow 5-7 days for delivery and processing

Just be sure to mail payments several days before your due date to avoid late fees. Paying by mail takes more effort but can be good for customers not comfortable with computers.

Paying in Person at Authorized Payment Locations

Aquarion has partnered with authorized bill payment locations in their service areas. These third parties accept cash, check or debit payments. Here are some tips for paying your bill in person:

• Bring your printed bill which has your account number
• Note payment processor fees that may apply
• Keep receipt as proof of payment
• Payments take 1-2 business days to post

Visit the Aquarion website for a full list of authorized in-person payment locations near you.

Avoid Late Fees and Service Disruption

However you choose to pay, be sure to pay your Aquarion water bill by the due date listed to avoid penalties. Here are some tips:

• Mark your due date on your calendar
• Enroll in bill reminders via email or text
• Pay a week early to account for mail or processing times
• If late, call Aquarion immediately and pay urgently

Failing to pay on time can result in late fees, collections calls and even water service shutoff so pay promptly to stay in good standing.

Convenient Options for Paying Aquarion Water Bills

As you can see, Aquarion offers a range of payment options like online, phone, automatic, mail or in person. Find the bill payment method that fits your needs and make paying your water bill a painless process.

The convenience of paying electronically through the customer portal or via phone allows you to easily manage your account and avoid getting behind on bills. However you decide to pay, having access to reliable water service is worth the monthly payment that keeps the taps flowing to your home or business!