Anaheim Public Utilities provides electricity, water, and other services to the city of Anaheim, CA. Paying your utilities bill and managing your account is easy with Anaheim Public Utilities online account access and payment options. Read on for a complete guide to online account management with Anaheim Public Utilities.
Creating an Online Account
To pay your bill and access account details online you first need to create an account on the Anaheim Public Utilities customer portal.
Visit myapu.anaheim.net and select “Sign Up”. Have your most recent bill handy to enter your account number address and other required information.
Choose a unique username and password. Be sure to record these credentials so you can log in later.
Logging In to Your Online Account
After creating your online profile, you can return anytime to manage your Anaheim Public Utilities account.
Go to myapu.anaheim.net and enter your username and password on the login page.
If you forget your login info, select “Forgot your password?” or “Forgot your User Name?” to reset credentials.
Benefits of the Online Customer Portal
With an online account, you gain access to convenient services like:
- View and pay bills
- Check account balances
- View payment history
- Monitor monthly usage
- Set up automatic payments
- Update account information
- Report service issues
- Receive paperless billing
Managing your utility services through the online portal saves time and gives you greater visibility into your account.
Paying Your Bill Online
The online portal makes paying your Anaheim Public Utilities bill fast and easy. On your account homepage, select “Pay Now” to make a payment.
Choose a payment amount and select your payment method. You can pay by credit/debit card, checking account, or savings account.
Your payment will process immediately. Be sure to record your confirmation number.
Payment History and Billing Statements
Under the “My Bills” section of your online account, you can view past billing statements and payment history.
Billing statements will show charges, payments, adjustments, and account balances over time.
The payment history lets you see all transactions made on your account. You can filter by date ranges or payment types.
Setting Up Autopay
For hassle-free payments, enroll in autopay through your online account. With autopay, your bill is paid automatically each month from your chosen payment method.
On the payments page, select “Sign Up for Autopay” and enter your credit/debit card or bank account information. That’s it!
Tracking Electricity and Water Usage
You can monitor your monthly energy and water consumption through your online account portal. Charts show usage over time so you can identify trends.
High usage alerts can also be configured to notify you if your consumption spikes, letting you address leaks or other issues promptly.
Updating Account Information
If your mailing address, email, phone number or other account details change, you can update them instantly through your online account.
Under “My Profile”, edit your contact information, billing preferences, and notifications. Keeping your details current ensures you get important utility notices.
Reporting Service Issues
If you experience a power outage, water leak, or other service problem, you can report it through your online account.
Select “Report an Issue” and provide details on the incident, your contact information, and location. This gets routed to Anaheim Public Utilities for prompt response.
Accessing Customer Support
On the top menu bar, you’ll find a “Contact Us” link to get in touch with Anaheim Public Utilities customer support.
Here you can send a message and inquire about account questions, technical issues, or billing and payment concerns. You’ll receive a timely email response.
Convenient Account Management Online
The Anaheim Public Utilities online portal provides a centralized place to monitor your account, pay bills, analyze energy use, report issues, and get support. Sign up for an account today to take control of your utility services!
MY ACCOUNT LoginUser NamePassword Remember me
Creating a User Name gives you access to your account details and some great tools including:
- – View and Pay your bills online
- – View consumption data
- – Review your transaction and payment history
- – Analyze and download your electric and water usage
- – Add multiple accounts to your web profile
Before you get started, please have your most recent bill handy to complete the registration form.
ATTENTION EXISTING ACCOUNT CUSTOMERS:
Customers with existing profile credentials can use the same username and password.
Pay Your Bill Online
FAQ
How to pay Anaheim public utilities?
How do I cancel Anaheim public utilities?
What does Anaheim Public Utilities cover?
Why is Anaheim electricity so cheap?
What is Anaheim Public Utilities EZ-Pay?
Welcome to Anaheim Public Utilities EZ-Pay. EZ-Pay is a fast, easy and convenient payment service offered to Anaheim Public Utilities customers. Please have a copy of your Anaheim Public Utilities bill available to complete this payment transaction.
What if my Anaheim Public Utilities Service has been interrupted?
Please have a copy of your Anaheim Public Utilities bill available to complete this payment transaction. If services have been interrupted for non-payment and you need to have your services restored, please call 714.765.3300 to make a payment and speak to a customer service representative.
How much does Anaheim Public utilities charge a month?
The average monthly bundled electric bill for customers of Anaheim Public Utilities is $80.38. For more information, the state average bundled bill is $142.04 and the national average is also $142.04. Other details include the phone number for Anaheim Public Utilities and the cities they sell electricity to.
How many customers does Anaheim Public Utilities have?
Anaheim Public Utilities, with their main offices in Anaheim, California, offers electricity services to three cities throughout the state and has a total of 104, 561 residential customer accounts, 17, 557 commercial accounts, and 273 industrial customers. This is the whole of their customers.
What is the average monthly electricity bill in Anaheim?
The average monthly electricity bill for residents in Anaheim with Anaheim Public Utilities is $80.38, which is 39.68% less than the US average of $133.26.
What is the city of Anaheim electronic plan portal?
This is the City of Anaheim Electronic Plan Portal where you can submit your electronic plans for review by the City of Anaheim. This site is for making trust account payments associated with a Public Works electronic plan check submittal or replenishment. Information about searching for online permit requests and payments.