How to Contact American Select Insurance to File a Claim

Dealing with insurance claims can be a confusing and frustrating process But when you have the right contact information, it makes getting issues resolved much easier

If you need to file a new claim or check the status of an existing claim with American Select Insurance, this guide has all the details on how to reach their claims department quickly

I’ll provide the claims phone number, email, fax, and other contact info for American Select. I’ll also walk through what to expect when filing a claim by phone or online, and share tips to get your claim paid promptly.

Let’s get started!

Contact Information for American Select Insurance Claims

Here are the main ways to get in touch with American Select’s claims team:

• Phone: 1-800-359-1212 (toll-free)

• Fax: 1-330-659-6923

• Email: [email protected]

• Online claims portal: File certain claims through your account

• Mobile app: Report claims 24/7 via the MyAmericanSelect app

The claims call center is staffed around the clock every day of the year. But they do close on major holidays like Christmas and Thanksgiving.

When you ring the 1-800 number, have your policy details handy to provide. This includes your full name, policy number, date of loss, and claim details.

How to File an Auto Insurance Claim

If your car is damaged in an accident or other incident covered by your American Select auto policy, here’s the process:

• Move your vehicle to a safe place if drivable and get a police report.

• Take photos of damage to all vehicles and property involved.

• Exchange info with other drivers and get witness statements.

• Call American Select at 1-800-359-1212 or use the mobile app to report your claim right away. Provide all documentation.

• Take your car to an approved shop once authorized by American Select for repairs.

• An adjuster may be assigned for large claims to inspect damage and finalize settlement details.

• Review the claim decision fully and follow up on any unpaid bills before accepting the settlement.

How to File a Home or Renters Claim

For home insurance claims like fire, theft, or water damage, follow these steps:

• Contact emergency services if needed for any safety issues.

• Take reasonable measures to prevent further property damage.

• Document damage extensively with dated photos and videos.

• Make a detailed inventory of damaged/stolen items with purchase info, receipts, and serial numbers.

• Report the claim to American Select by phone at 1-800-359-1212 or online.

• Allow access to your property for American Select to inspect if required.

• Get repair estimates from approved vendors and replace personal items based on your coverage.

• Submit hotel stays and other additional living expenses for reimbursement if applicable.

• Review the claim settlement completely before signing and accepting.

What Information You’ll Need to File a Claim

When you start the claims process with American Select, either on the phone or through the online portal, have the following details ready:

• Your full name and policy number
• Date, time, and location of loss
• Details on property damage or injuries
• Police report case number if applicable
• Contact information for other involved parties
• List of damaged/stolen items for property claims
• Photos, videos, receipts to support the claim

Providing documentation upfront helps American Select process your claim faster. Be ready to answer any additional questions from adjusters too.

What to Expect During the Claims Process

Here’s an overview of what typically happens after you report a claim to American Select:

• Initial contact – Speak to a representative to provide loss details.

• Coverage investigation – American Select verifies coverage terms and investigates claim circumstances.

• Claim assignment – Your claim gets assigned to an adjuster or investigator if needed.

• Inspection – For property, auto, or liability claims, an adjuster may inspect damages/accident scene.

• Settlement offer – American Select extends a settlement offer based on coverage limits and deductibles.

• Payment – Once you accept the offer, payment is issued by check within 5-30 days depending on claim type.

• Closing paperwork – Sign any release forms sent by the adjuster to finalize the claim.

Stay in touch with your claims rep throughout the process with any questions.

Tips for Faster Claim Payouts

Here are some suggestions for getting your American Select Insurance claim paid out more quickly:

• Report ASAP – Faster reporting speeds up response time.

• Provide documentation – Submit photos, videos, repair estimates, police reports to support your claim.

• Stay responsive – Return adjuster calls right away to keep things moving forward.

• Verify coverage – Confirm your policy covers the loss specifics before filing.

• Share other insurance info – Provide details on other relevant insurance policies like health or auto.

• Follow up – Check in if you don’t hear back after initial contact with American Select.

• Review settlement carefully – Make sure it aligns with your policy benefits before accepting.

• Ask questions – Get clarity from your adjuster on anything confusing about your claim.

Proactively communicating, sending evidence, and staying on top of your claim’s progress can help resolve it more quickly.

Can I Get Same Day Claims Service?

American Select does not offer guaranteed same day claims handling. But if you have an urgent claim, these tips may help expedite the process:

• File as soon as possible after the loss event.

• Use the mobile app to report, allowing faster processing.

• Provide extensive details and evidence upfront when filing your claim.

• Call within 24 hours if you haven’t heard back after reporting your claim.

• Respond ASAP if the adjuster contacts you requesting additional information.

• Ask about priority handling if your claim involves a health/safety issue or loss of livable shelter, transportation, or medication.

While same day service isn’t assured, taking these steps can help accelerate American Select’s response time.

American Select Claims Department Hours

American Select’s claims center is staffed 24/7 for your convenience. You can call 1-800-359-1212 anytime to speak with a representative about starting a new claim or checking existing claim status.

The American Select website, online account access, and mobile app are also available 24 hours a day, 7 days a week for reporting claims or contacting your claims adjuster.

So there’s always someone ready to assist you with filing or managing a claim – nights, weekends, and holidays included. Just ring 1-800-359-1212 whenever needed.

Get Your American Select Claim Paid Promptly

Dealing with insurance claims can often be frustrating. But knowing American Select’s claims number and process helps remove some of the hassle.

Call 1-800-359-1212 as soon as possible after a loss to get your claim started. Provide detailed documentation upfront and maintain contact with your claims representative. This will help ensure fast, smooth processing of your settlement.

With the right information and proactive follow up, you can get your American Select Insurance claim paid out quickly and efficiently.