Ambit Energy provides electricity and natural gas services to residential and commercial customers across several states. As an Ambit Energy customer, you can manage your account and pay your energy bill conveniently through the Ambit Energy website. This article provides step-by-step instructions on how to login, view your bill and make payments online.
Overview of Ambit Energy
Founded in 2006 Ambit Energy is a retail energy provider headquartered in Dallas Texas. The company serves over 1 million residential and commercial customers in deregulated energy markets across 11 states and the District of Columbia.
Ambit offers variable and fixed rate electricity and natural gas plans. Customers can also opt for renewable energy options. The company aims to provide competitive rates along with rewards programs and excellent customer service.
Accessing Your Ambit Energy Account Online
Ambit Energy offers online account access through its website my.ambitenergy.com. Here are the steps to login:
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Go to myambitenergycom on your desktop or mobile browser.
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Click on the “Log In” button at the top right corner of the page.
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On the login page, enter your username and password and click “Log In”.
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If you have forgotten your username, click on “Forgot your Username?” to retrieve it.
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If you forgot your password, click on “Forgot your Password?” and follow prompts to reset it.
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This will log you into your Ambit Energy account dashboard.
If you are a new customer, you can register for online access by clicking on “Register Now” on the login page. Provide some basic information like name, address, email, phone number etc. to create your account.
Viewing and Paying Your Ambit Energy Bill
Once logged in, you can view your current bill and account balance under the “My Bill” section. Key information displayed includes:
- Account number
- Service address
- Plan details like rate, term etc.
- Billing period
- Meter reading dates
- Usage charges
- Account balance
To pay your bill, you have several options:
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Pay Now – Make an instant online payment by debit/credit card or electronic check.
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Auto Pay – Set up recurring automatic payments from your bank account.
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Quick Pay – Make a one-time payment by providing payment details without logging in.
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Pay By Phone – Call Ambit’s toll-free customer service and make a payment.
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Pay By Mail – Mail a check or money order to Ambit Energy’s payment processing center.
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Authorized Payment Locations – Visit authorized retail outlets like MoneyGram, Western Union, ACE Cash Express etc. to pay with cash.
The online payments process is quick and easy. You can pay the full or a partial amount and set up notifications for future bills. Payment receipts are available online. Managing autopay and paperless billing can further simplify bill payments.
Other Account Management Features
The MyAmbit online account offers much more than just bill pay. You can take advantage of the following features:
- View billing and payment history
- Monitor your energy usage
- Sign up for budget billing to even out payments
- Update profile and contact information
- Set communication preferences for paperless billing and text/email alerts
- Request service like new connections, disconnections etc.
- Compare different rate plans and switch plans
- Refer friends and family and earn rewards
- Submit meter readings
- Report outages and other issues
- Access customer support and FAQs
So the Ambit Energy customer login portal makes it easy to stay on top of your account, pay bills, analyze usage, find answers to questions, and manage preferences.
Contacting Ambit Energy Customer Service
If you have any issues logging into your Ambit Energy account, have billing and payment questions, or need any other assistance, you can contact their customer service through the following methods:
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Call 877-282-6248 to speak with a representative. Service is available 24/7.
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Start a live chat from your online account. Chat agents are available Monday-Sunday 7am-10pm CT.
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Email [email protected] with your queries.
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Send any written correspondence to Ambit Energy, P.O. Box 660462, Dallas, TX 75266-0462.
How To Read Your Ambit Energy Bill | Ambit Energy
How can I contact Ambit Energy customer care?
To contact Ambit Energy customer care, fill up the online form available on their official website. Ambit Energy Bill Payments: You can pay bills and check previous bills by opening a MyAmbit Account on their website.
How can I pay my Ambit Energy Bill?
To pay your Ambit Energy Bill, you can enroll in their e-Plan with automatic payments using your credit card or bank account. This not only ensures that your bill is paid every month, but also grants you a discounted rate and helps you avoid late fees. Alternatively, you can also pay over the phone.
What if I am not satisfied with my Ambit Energy Plan?
1 If Customers are not satisfied with their plan, they can change to a different Ambit Energy fixed term product within the first 12 months of their service start date without incurring an early termination fee. The T.L.C. Guarantee is only available in Texas.
How can I pay for Ambit?
You can pay for Ambit using four convenient options: 1) online through your account on the Ambit website, 2) by mailing a check or money order, 3) via the 24/7 automated phone system by calling (877) 282-6248, or 4) in person at certain locations. For more information on fees, refer to the Terms of Service.
Can I get a refund if I switch to Ambit Energy?
2Upon switching to Ambit Energy on a qualified fixed term product, Customers may qualify for reimbursement of up to $250 for any early cancellation fees incurred from their previous provider. Subject to review and approval. If approved, the cancellation fee amount will be provided in the form of a credit applied to the Customer’s account.
Does Ambit Energy offer a TLC guarantee?
The T.L.C. Guarantee is only available in Texas. 2Upon switching to Ambit Energy on a qualified fixed term product, Customers may qualify for reimbursement of up to $250 for any early cancellation fees incurred from their previous provider. Subject to review and approval.