How to Pay Your Ally Auto Bill Online

Paying your car loan or lease bill on time each month is important to avoid late fees and keep your account in good standing. Ally Auto makes it easy to pay your bill online through their website or mobile app. In this article, I’ll explain the different ways you can pay your Ally Auto bill online and manage your payments.

Overview of Paying Ally Auto Bill Online

  • Ally Auto offers several ways to pay your bill online without fees including through their website, mobile app, Direct Pay and Auto Pay.

  • You can make one-time payments or set up recurring payments to be deducted automatically each month.

  • Payments can be made using a checking account savings account or debit card.

  • You can view payment history, update payment methods and manage notifications through your Ally Auto account.

How to Pay Your Bill on the Ally Website

The easiest way to pay your Ally Auto bill is directly through the Ally website. Here’s how:

  • Go to ally.com and log into your Ally Auto account

  • From your Account Snapshot, select your vehicle loan or lease

  • Click on “Make a Payment” and enter the payment amount

  • Select whether you want to pay from your checking account, savings account or debit card

  • Review payment details and submit

  • Your payment will be processed instantly when using a checking/savings account

Payments made through the Ally website using your bank account are completely free. One-time debit card payments are processed through a third-party service and incur a $3.75 convenience fee.

Paying with the Ally Mobile App

The Ally Auto mobile app makes it easy to pay on-the-go directly from your smartphone. The app is available for both iPhone and Android devices.

To pay your bill through the app:

  • Download and open the Ally Auto app

  • Log in to your account

  • Tap on “Payments” at the bottom

  • Select your vehicle and enter the payment amount

  • Choose your payment method and submit

As with the website, payments from your bank account are free while debit card payments incur a small third-party fee.

Setting up Direct Pay or Auto Pay

For hassle-free bill payment each month, consider enrolling in Direct Pay or Auto Pay.

With Direct Pay, your monthly payment amount will be automatically deducted from your bank account on your payment due date each month.

To enroll:

  • Go to the Payments page for your vehicle
  • Select “Direct Pay”
  • Enter your bank account information
  • Choose a payment date

With Auto Pay, you choose a recurring payment amount and the date you want it deducted each month. This option allows more flexibility if your monthly payment changes.

To set up Auto Pay:

  • Go to the Payments page for your vehicle
  • Select “Auto Pay”
  • Enter your bank account information
  • Choose a payment date and amount

Direct Pay and Auto Pay keep your payments on track and help avoid late fees. You can cancel or change these automatic payments at any time through your Ally account.

Other Ways to Pay Your Ally Auto Bill

In addition to online payments, Ally Auto offers a few other ways to pay your bill:

  • By phone – Call 888-925-2559 and pay using automated system or agent. Third-party fees may apply.

  • By mail – Send a check or money order to the payment address listed on your statement. Include your account number on the check.

  • Money transfer services – Make one-time payments via MoneyGram or Western Union. Third-party fees apply.

  • Text payments – If eligible, make one-time payments by texting Ally Auto (fees may apply from your wireless provider).

  • Your bank’s bill pay service – Set up Ally Auto as a payee in your bank’s online bill pay. Provide your account number.

No matter which method you choose, be sure to have your Ally Auto account number handy to complete the payment efficiently.

Payment Status and Payment History

Within your Ally Auto account, you can view real-time payment status and payment history details.

To check payment status:

  • Log in and go to your Account Snapshot
  • Select your vehicle
  • Scroll down to view the payment status

To view payment history:

  • From Account Snapshot, choose your vehicle
  • Select “Payments”
  • Click on “Transactions” to see payment details

Here you can see a record of all your payments, payment confirmations, and any issues with failed payments.

Updating Payment Methods

If you need to update the bank account or card you have on file for payments, you can easily do so online.

On the website:

  • Go to the Payments page for your vehicle loan or lease
  • Select “Payment methods”
  • Choose “Add account” or “Add card”
  • Enter the new details and save

This will update your details for future online payments and automatic payments.

Email and Text Alerts

Ally Auto provides email and text alerts related to your bill payments. You can manage these notifications from the website or mobile app.

Common alerts include:

  • Payment received confirmations
  • Failed payment notices
  • Due date reminders
  • Past due notices

To update alerts:

  • Go to your account and select “Alerts”
  • Choose which alerts you want to receive and by which method

Alerts help you stay on top of your account activity so you can take action if needed.

Avoiding Late Fees and Issues

To avoid late fees and other issues:

  • Pay at least your minimum due by the payment due date each month
  • Enroll in autopay or schedule recurring payments for convenience
  • Keep your payment methods up to date to avoid failed payments
  • Review payment alerts so you’re aware of any problems
  • Contact Ally Auto customer support if you need assistance

Paying online through Ally Auto makes managing your auto loan or lease easy. Sign up for an account today to access convenient payment options and account management features.

ally auto pay my bill

Outside the U.S.

1-833-226-1520 Select option 2

Credit cards

Ally Credit Card P.O. Box 9222 Old Bethpage, NY 11804

Ally Credit Card P.O. Box 660371 Dallas, TX 75266-0371

How it Works: Ally Auto Mobile Pay App

FAQ

What is the phone number for Ally Auto login?

To change or cancel a scheduled payment from the Ally app, log in and select Payments, then Transactions from the menu. Select Edit Payment Details or Cancel Payment to edit or cancel a transaction. You can also cancel online or call Ally at 1-888-925-2559 within the applicable time frame below.

Does Ally have online bill pay?

You’ll also get the convenience of our online bill pay service for free. And as your Spending Account balance grows, you could earn a higher interest rate.

Does ally charge a fee to make a payment?

We don’t charge a fee to make a payment, but third-party sites like CheckFreePay, Western Union®, ACI Pay, and MoneyGram will. The best way to ensure you’re making your payment on the Ally website is to type ally.com/auto into your browser, go to the Ally app, or use your web browser favorites.

What features does ally offer?

You’re in the driver’s seat with Ally. Take advantage of these online features to manage your vehicle accounts. Automatic payments can come in clutch. Never worry about missing a payment when Auto Pay is on. Recurring payments help you stay on track. Pay by text.

How do I pay a car bill with a check?

Set up a bill payment through your bank using your vehicle account number and payment amount. Your bank might require additional information, including the payment address. Be sure to include your billing statement coupon with your check, if it’s available, and write the account number of each vehicle you’re paying for on your check.

When can I cancel my autopay payment?

You can cancel your Auto Pay payment any time before 3 pm ET on the scheduled payment date, as long as you’re the person who scheduled it. Keep in mind: if you’re already enrolled in Direct Pay, you must cancel it before enrolling in Auto Pay. Once autopay’s set up, Enroll in Autopay changes to Manage Autopay.

Is ally auto available?

Ally Auto isn’t available right now. Try again later or call us for help. We’re available Monday-Friday from 8 am to 11 pm ET and Saturday from 9 am to 7 pm ET. We’re closed on Sunday.

How do I cancel autopay If I’m already enrolled in direct pay?

Keep in mind: if you’re already enrolled in Direct Pay, you must cancel it before enrolling in Auto Pay. Once autopay’s set up, Enroll in Autopay changes to Manage Autopay. Go there to make changes, or to cancel Autopay at any time. Log in , select your home account, then select Make a Payment. From there, you can turn Autopay on.

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