Dealing with medical bills can be confusing and stressful. Thankfully, Allina Health offers a simple online bill pay system to view statements and make payments digitally. Read this guide to learn how to easily pay your Allina Health bills through their online portal.
Getting Started with Online Bill Pay
To start paying bills online with Allina Health you will need two important pieces of information
-
Your Allina Health account number – This unique number identifies your account and is printed on all paper statements and bills Have this handy when you register online.
-
Your bill ID number – This is the 12 digit number at the very top of your printed Allina Health bill. You will need it to quickly log in and view your statement.
Once you have these account details ready, you can enroll in online bill pay by visiting pay.allinahealth.org. Follow the steps below to get registered and make payments.
Step 1: Register for an Online Account
If you haven’t used Allina Health’s online bill pay before, start by registering for a new account:
-
Click “Find Your Account” on the homepage.
-
Enter your Allina Health account number and click “Continue”.
-
Fill out the form with your personal details like name, address, phone, and email address.
-
Create a secure password for your account. Make sure to choose something unique.
-
Agree to the Terms of Use and click “Create Account”.
After registering, you can immediately log in with your email and password. Allina Health will also send you an email confirmation.
Step 2: View Your Bill Statement Online
Once logged into your Allina Health account, you can view your current bill statement:
-
On the homepage, click “View Your Bill Online”.
-
Enter your 12-digit bill ID number found at the top of your paper statement.
-
Confirm your date of birth when prompted.
-
Your full billing statement will load on the screen, including outstanding balances, charges, payments to date, etc.
-
Review your statement closely and contact Allina Health with any questions.
Step 3: Select a Payment Method
Allina Health offers multiple ways to pay your bill digitally. Choose your preferred payment method:
-
Credit/Debit Card – All major cards accepted. A 2.5% convenience fee applies to card payments.
-
Electronic Bank Payment – Link your checking or savings account to pay directly from your bank. No fees.
-
HSA/FSA Account – If you have a health savings account or flexible spending account, you can use pre-tax dollars.
Enter all necessary account details for your chosen payment method to get it set up.
Step 4: Make Your Payment
When ready to pay your bill, complete these final steps:
-
On the payment page, verify your balance due. Edit the amount if needed.
-
Double check all payment details for accuracy to avoid errors or delays.
-
Read the Terms and Conditions, and check the box to agree.
-
Click Submit Payment to finish the process.
You will receive an on-screen payment confirmation and email receipt for your records. Log in anytime to view your payment history.
Handy Tips for Managing Bills Online
Follow these tips for a smooth online bill payment experience:
-
Update your account information if cards expire, accounts change, etc.
-
Sign up for paperless billing to reduce clutter and wasted paper.
-
Set up recurring payments or auto-pay to avoid forgetting monthly bills.
-
Contact Allina Health support if an error prevents you from paying online.
-
Monitor your account and payments closely to catch any suspicious activity.
-
Pay early in the billing cycle to avoid paying late fees.
Frequently Asked Questions
Many patients have questions about Allina Health’s online bill payment system. Here are some commonly asked questions:
Is paying online safe and secure?
Yes, Allina Health uses encryption and security measures to keep your data protected. It is very safe to pay medical bills through their portal.
What if I don’t have my bill ID number?
You can register with just your Allina Health account number. Once logged in, you can view any outstanding bills and balances without needing the specific bill ID.
When will you receive my online payment?
Online payments are typically processed within 1 business day. Allow 3-5 days for mailed checks. Pay early to avoid issues with due dates.
Can I set up recurring payments?
Yes! You can schedule automatic payments from your authorized bank account or credit card on a recurring basis (weekly, monthly, etc).
Do I need to create an account?
An online account is required to pay bills through the Allina Health portal and view statements digitally. Registration is free and only takes a minute.
What if I have an issue with my online bill pay?
Contact the Allina Health billing support team for help troubleshooting any payment issues or errors you encounter while paying online.
How far back can I view past statements and bills?
You can access the last 12 months of billing history and statements through your online account. Contact Allina Health for older statements.
Paying medical bills can be a headache, but the Allina Health online payment portal makes it quick and easy. Follow this guide to view statements and pay balances all digitally in just minutes. And reach out to their support team if any questions come up!
