Located in Snohomish County, Washington Alderwood Water & Wastewater District (AWWD) provides water and sewer services to over 140,000 residents. As a customer you are responsible for paying your AWWD bill on time each month. This overview covers everything you need to know about payment options, due dates, account management, and support resources when paying your Alderwood Water and Wastewater bill.
Online Payment Portal
The easiest and most convenient way to pay your AWWD bill is through the online payment portal
-
Visit AWWD’s website and click on “View/Pay Bill”.
-
This will direct you to the payment portal login page.
-
Enter your account number and password or register for first-time access.
-
Select your balance and payment method to complete the transaction.
Online payments can be made anytime with immediate account posting.
Payment Kiosks
AWWD has also installed payment kiosks at several local retailers and grocery stores, including Albertsons, Safeway, QFC, and Walmart. Simply enter your account number and complete payment at the kiosk during checkout.
Pay-By-Phone
AWWD offers a toll-free pay-by-phone option at 1-866-899-1313. Have your account number, balance due, and credit/debit card ready when you call.
Mail-In Payments
Checks or money orders can be mailed in to:
Alderwood Water & Wastewater District
PO Box 35113
Seattle, WA 98124-5113
Include your payment stub to ensure proper processing. Allow 5-7 days for mail delivery and payment posting.
Drop Boxes
After-hours payments can be placed in the drop box located outside the AWWD office at 3626 156th St SW, Lynnwood, WA 98087. Payments left in the drop box before 8am will be processed same-day.
In-Person Payments
You can visit the AWWD office Monday-Friday from 8am-5pm to pay your bill in person. Cash, check, credit/debit cards accepted.
Payment Due Dates
AWWD bills monthly for water/sewer services. Payment is due 21 days after the billing date shown on your statement. Late fees apply if payment is not received by the due date.
Account Management Tips
-
Log in to your online account regularly to monitor usage and charges.
-
Update your contact information if you move or change phone numbers.
-
Enroll in paperless billing for emailed statements rather than mailed.
-
Set up auto-pay for hands-free, on-time payments every month.
Payment Arrangements and Assistance
If you are struggling financially, AWWD offers payment arrangements and assistance programs:
-
Payment plans allow extended repayment of past due balances.
-
Discounts are available for seniors, disabled, and low-income households.
In addition, community organizations may provide bill payment assistance. Contact AWWD for complete details on qualifying for programs or alternate payment solutions.
Start, Stop, or Transfer Service
Notify AWWD right away if you need to start, stop, or transfer water service when moving. This ensures accurate final billing and avoids service disruptions at your new address. Most changes require 1-2 business days notice.
Customer Support Resources
Contact AWWD customer service with any questions or issues related to your water bill, account, payments, etc:
-
By phone at 425-743-4605, M-F 8am-5pm
-
Email support through their online contact form
-
FAQs provide self-help for many common questions
-
Chat live with an agent through the online account portal
Keeping your Alderwood Water and Wastewater account current through on-time monthly payments is an essential responsibility. Use this overview as a guide for your bill pay options, programs, policies, and support resources.
IT WASWD SPOT 1
Where is Alderwood Water & Wastewater District?
Alderwood Water & Wastewater District, located in Lynnwood, Washington, provides water and sewer services to the Picnic Point-North Lynnwood area. Customers can pay their bills online through Lynnwood Self Service or by mail using VISA or MasterCard. Information about water and wastewater services in Lynnwood, Washington.
How do I pay my Alderwood Water District Bill?
Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods Also Known as: awwd.com, Alderwood Water District WA
What is Alderwood Water?
This page provides information about Alderwood Water. The Alderwood Water provides water for about 186,428 residents living in the Lynnwood area. Established in 1931, the Alderwood Water purchases from the City of Everett through the Spada Reservoir, located at the headwaters of the Sultan River.
What is Alderwood Water District doxo?
Also Known as: awwd.com, Alderwood Water District WA doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of Alderwood Water & Wastewater District.
How do I create a new Alderwood Water Account?
If you already have an account, you just need to login to the Alderwood Water site. Alderwood Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Alderwood Water website.
Is Alderwood Water safe to drink?
To ensure that tap water is safe to drink, the U.S. EPA sets regulations that limit the amount of certain contaminants in the water provided by public water systems like Alderwood Water & Wastewater District.