Living in the sprawling metro area of Albuquerque, New Mexico means relying on the Albuquerque Bernalillo County Water Utility Authority (ABCWUA) for your household’s precious water and sewer services. Paying your ABCWUA bill on time each month is an essential responsibility for every resident and business owner. Don’t get caught with late fees or service disruptions! Read this comprehensive guide for a smooth payment process.
Overview of the Albuquerque Water Authority
The ABCWUA is the public utility providing water, sanitary sewer, and storm drainage services to the Albuquerque metro area. They serve over 600,000 Bernalillo County residents.
The utility is run as an independent agency overseen by a board of directors appointed by the local government. Revenues from customer payments fund operation, maintenance, and capital improvement costs.
Understanding the ABCWUA structure helps you know who to contact about your water services and billing questions
Understanding Your ABCWUA Bill
ABCWUA bills arrive monthly and charge for:
- Water usage based on meter readings
- Base fee for water and sewer
- Sewer fees based on your water consumption
- Solid waste/trash collection fees
- Taxes and additional government fees
Carefully review the usage and charges each month, Report any potential leaks or billing errors immediately to the utility
If you recently changed addresses in the area, update your account info to avoid issues You can receive bills online or by mail.
When ABCWUA Bills Are Due
The due date for payment is shown clearly on your ABCWUA bill. It’s usually around the 20th of each month.
If the due date falls on a weekend or holiday, you have until the next business day to pay without penalty. But don’t wait – submit payment as early as possible each month.
Late payments incur a penalty of 5% plus 0.5% if unpaid after 30 days past the due date. Avoid these fines by paying on time!
Easy Ways to Pay Your ABCWUA Bill
The ABCWUA offers flexible options to pay your bill conveniently:
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Online – Pay via the ABCWUA website portal. Guest or one-time payments can be made or create an online profile for recurring payments.
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Phone – Call 842-WATR (9287) and select option 2. Have your account number and card ready.
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Mail – Send a check or money order with your bill stub to: ABCWUA, PO Box 27226, Albuquerque, NM 87125.
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In Person – Visit the walk-in Customer Service Center at 1441 Mission Ave NE during business hours.
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Drop Box – Deposit your payment at a 24/7 drive-up box at 1441 Mission Ave NE or 5th & Marquette downtown.
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Auto Pay – Set up monthly automated payments from your bank account.
Payment Assistance Programs
If you’re having trouble paying your ABCWUA bill, contact them about enrollment in payment assistance programs for low-income households, including:
- Reduced rates for seniors and disabled customers
- Payment arrangements or extensions
- Bill round-up donations to the Care Assistance Fund
- Federal LIHEAP assistance
Water services are vital, so don’t hesitate to ask for help to avoid disruption.
Stay On Top of Your Water Bill Payments
Maintaining your ABCWUA account in good standing means paying your bill in full no later than the due date each month. Avoid penalties and keep the water flowing to your Albuquerque home or business.
Use the ABCWUA online portal for quick payments 24/7. Setup auto-pay or bill reminders if you tend to forget. And seek assistance if money is ever tight – they offer programs to help. Follow this guide for stress-free bill payment with the Albuquerque Water Authority!
Help Conserve Our Water
Summer watering restrictions are in place April 1 through Oct. 31.
Albuquerque water Authority- Water bill, What you need to Know!!
FAQ
How do I pay my water bill in Albuquerque?
Who provides water in Albuquerque?
How to start water service in Albuquerque?
What are the water restrictions in Bernalillo County?
How do I pay my Albuquerque Bernalillo County Water Utility Authority Bill?
See our FAQ pages to learn more about doxo. Pay your Albuquerque Bernalillo County Water Utility Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
How do I pay my doxo water bill in Albuquerque?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Albuquerque Bernalillo County Water Utility Authority. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How do I Pay my Water Authority Bill online?
Aside from the self-service kiosk, Water Authority customers can continue to pay their bills online at abcwua.org, over the phone at 842-WATR (9287), by mail, at any Western Union location, or the Water Authority’s Customer Service Center at 1441 Mission Ave. in north-central Albuquerque.
How do I make a payment in Downtown Albuquerque?
The self-service kiosk is accessible Monday to Friday, 8 a.m. to 5 p.m. Payments are accepted in cash, e-checks, and credit/debit cards. Cash payments must be made in the exact amount desired as the kiosk does not provide change. This partnership provides the only in-person payment option in Downtown Albuquerque for Water Authority customers.
Does Albuquerque Water Authority offer free parking?
This partnership provides the only in-person payment option in Downtown Albuquerque for Water Authority customers. Free parking is available for the Alvarado Square location on the southwest corner of Fifth Street and Silver Avenue.