Paying medical bills can be confusing and stressful. As one of the leading health systems in New York’s Capital Region, Albany Medical Center aims to make the billing and payment process as simple as possible for our patients. This article will explain the various ways you can pay your bill for services received at Albany Medical Center.
Online Bill Pay Through MyChart
The easiest way to view and pay your Albany Med bills is through our MyChart patient portal MyChart provides you secure 24/7 access to your medical records, appointment information, and billing statements.
To pay your bill through MyChart:
- Log into your MyChart account
- Click on the Billing tab
- Select the account you wish to pay
- Choose a payment method and enter the payment information
- Confirm your payment
You can also update your insurance or billing information right within MyChart. We highly recommend all Albany Med patients sign up for a free MyChart account if you haven’t already.
Pay Online for Pre-MyChart Bills
For bills related to services provided at Albany Medical Center before March 2, 2024, you can pay online at this payment site. Simply enter your account number and billing zip code to access your account.
Pay By Phone
You can pay your Albany Medical Center bill over the phone by calling 877-522-5645. You will need to enter the pay-by-phone code found on your printed billing statement.
Phone payments are accepted for both pre-MyChart bills and current MyChart bills.
Submit Payment by Mail
If you prefer to pay by check or money order via mail, please send your payment to:
Albany Med Health System
PO Box 981006
Boston, MA 02298-1006
Be sure to include your account number on the check or money order.
Apply for Financial Assistance
Albany Med provides financial assistance options for patients based on financial need. To apply, you can fill out the Financial Assistance Application Form and submit it to the Albany Medical Center Financial Assistance Office.
You may also be eligible for free or low-cost health insurance through programs like Medicaid and Child Health Plus. Learn more about financial assistance programs on the Albany Med website.
In-Person Bill Pay
If you prefer to pay your bill in person with cash, check or money order, visit the Albany Medical Center Cashier’s Office located at:
43 New Scotland Ave
Albany, NY 12208
The Cashier’s Office is open Monday-Friday from 8:00am-4:30pm.
Contact Billing Customer Service
If you have any questions about your Albany Medical Center bill, you can contact the billing customer service team:
Phone: 518-262-2800 or toll-free 866-262-7476
Email: [email protected]
Representatives are available Monday-Friday from 8:00am-4:30pm to assist you.
Important Tips for Albany Med Bill Pay
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Save time by signing up for MyChart to access all your billing information in one secure place.
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Double check that you are paying the correct account, especially if you’ve received care at multiple Albany Med locations.
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If paying by mail, allow 7-10 business days for your payment to be applied to your account.
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Notify us immediately if your address, insurance information or other billing details change.
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Keep records of payment confirmations and communications with customer service.
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If you are unable to pay your full balance, ask about payment plan options.
Paying medical bills can feel overwhelming but Albany Medical Center aims to simplify the process as much as possible. With multiple payment channels, financial assistance programs, and helpful customer service, you can resolve your hospital bill quickly and easily. Reach out with any questions – we’re here to help!
New Patient Portal: Sign Up Now!
To make your connection to the Albany Med Health System even stronger, all System hospitals has switching to a new patient portal, MyChart.
All patients of all of our hospitals can sign up now and should for a MyChart account. Please see the FAQs below for more information about the transition and how to download your health records if you have a current patient portal account at one of our hospitals.
If you have already created a MyChart account as an Albany Medical Center patient, you do not need to sign up again. Log in to your MyChart account.
MyChart is our secure online patient portal that allows you to easily manage your own health care—anytime, anywhere.
With MyChart, you can:
- Request prescription refills
- Schedule and manage upcoming appointments
- Read lab results
- Chat with your doctor
- Access your childs or other family members records
- View and pay bills
- Complete pre-visit tasks
- And more, all in one place
The Albany Med Health System has transitioned to a single, unified electronic medical record, which connects patient records for inpatient and outpatient services, scheduling, registration, and billing throughout each System hospital and clinic location. That means no matter where you seek care in the health system, your information will be readily available to all our clinical teams. MyChart is our new secure 24/7 online patient portal that allows you to easily manage your own health care, including refilling your prescriptions, managing your appointments, messaging your doctor, and more. Do I need an activation code to sign up for a MyChart account?
No, there is an option to sign up without an activation code. You can sign up now to skip the activation code. What if I have a current patient portal with Columbia Memorial Health?
On Nov. 2, 2024, patients no longer have access to Healow. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.
You can also request your records at any time from Columbia Memorial Health. What if I have a current patient portal with Glens Falls Hospital?
As of Nov. 2, 2024, patients no longer have access to My Health Record. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.
You can also request your records at any time from Glens Falls Hospital. What if I have a current patient portal with Saratoga Hospital?
As of Nov. 2, patients no longer have access to the Medent patient portal. Portal users should create a new account in MyChart for a seamless experience. With this account, users can request medical records.
You can also request your records at any time from Saratoga Hospital. I already have an existing MyChart account. How do I link accounts?
If you already signed up for MyChart as an Albany Medical Center patient, youre all set. If you have a MyChart account with another organization, log in to MyChart through one of your organizations and go to the MyChart Menu and search for Link My Accounts. You will be able to search for the organization you want to link to and connect them. Can I pay my bill through MyChart?
Yes. For bills from Albany Medical Center or Albany Medical College issued on or after March 2, 2024, you can pay these directly in MyChart. For bills from Columbia Memorial Health, Glens Falls Hospital, or Saratoga Hospital issued on or after Nov. 2, 2024, you can pay these directly in MyChart.
Learn more about patient billing at the Albany Med Health System, including other ways to pay your bill or apply for financial aid.
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FAQ
What is the phone number for Albany Med billing?
How much does the Albany Medical Center pay?
What is the phone number for Albany Med Transfer Center?
What is the zip code for Albany Medical Center?
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Name and Address:
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Albany Medical Center 43 New Scotland Avenue Albany, NY 12208
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Hospital Website:
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www.albanymed.org/
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CMS Certification Number :
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330013
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Type of Facility:
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Short Term Acute Care
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Type of Control:
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Voluntary Nonprofit, Other
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How can I pay my bills online at Albany med health system?
Paying your bills just got easier as the entire Albany Med Health System is using the MyChart patient portal as of Nov. 2, 2024. You can use your MyChart account to update your insurance and billing information and pay your bills online.
Does Albany med health system offer financial assistance?
Assistance may be available through the Albany Med Health System Financial Assistance Program. The program applies to all areas of the Albany Med Health System: Albany Medical Center, Albany Medical College, Columbia Memorial Health, Glens Falls Hospital and Saratoga Hospital.
Where can I send a bill to Albany Medical Center?
These Albany Medical Center bills will appear blue and white and will contain this remittance address: PO Box 660827, Mailstop 32722254, Dallas, TX 75266-0827. Do not send payment to this address or use the business reply envelope in the billing statement.
What hospitals are covered by the Albany med health program?
The program applies to all areas of the Albany Med Health System: Albany Medical Center, Albany Medical College, Columbia Memorial Health, Glens Falls Hospital and Saratoga Hospital. This includes professional services from employed providers of these facilities.
Does Albany med health system have a new patient portal?
New Patient Portal: Sign Up Now! To make your connection to the Albany Med Health System even stronger, all System hospitals has switching to a new patient portal, MyChart. All patients of all of our hospitals can sign up now and should for a MyChart account.
How do I pay my Albany med emurgentcare Bill?
For bills made payable to Albany Med EmUrgentCare issued prior to March 2, 2024, pay online here. To pay by phone, call 877-522-5645 and enter the unique pay by phone code listed in your statement. Customers can apply for financial aid by logging in to their MyChart account or by filling out the form below.