Paying your electric bill to Aiken Co Op just got a whole lot easier thanks to their online bill pay system. As an Aiken Co Op customer myself, I can tell you that their online portal has made managing my account so much more convenient. In this article, I’ll walk you through how to sign up for online access, review your bill details, make a payment, set up automatic payments, and more.
Getting Started with Online Access
The first step to paying your bill online is to sign up for online account access on the Aiken Co Op Customer Portal website. Here’s a quick rundown of what you need to do:
- Go to https://billing.aikenco-op.org/onlineportal/
- Click on “Sign In” at the top right corner of the homepage.
- This will take you to the login page. If you don’t already have an online account, click on “Register” below the login fields.
- On the registration page, enter your Aiken Co Op account number, the last four digits of your SSN, and your email address.
- Create a username and password. Make sure to choose a password that’s unique and isn’t used for any other accounts.
- Accept the terms and conditions and click “Submit Registration.”
- Check your email inbox for a verification link and click on it to complete the registration process.
Once your account is registered you can simply visit the Aiken Co Op site enter your username and password, and you’ll have full access to your account details and payment options.
Reviewing Your Electric Bill
One of the handiest features of the online portal is the ability to review your monthly electric bills. Under the “My Account” menu, you can view your account profile, account history, usage history, set usage alerts, and more.
To see your current bill amount due
- Go to the “Account History” page.
- Here you’ll see a list of your most recent bills, with the current unpaid bill at the top.
- Click on the bill date to see the full details.
The bill summary shows your previous balance, all of the current charges for that month, payments made, and the total amount due. You can also change the date range to view past bills
Making a One-Time Payment
Aiken Co Op offers several ways to pay your bill through their online portal or mobile app. The quickest method is to make a one-time payment each month.
Follow these steps:
- Go to the “Pay Now” page.
- Choose the account you want to make the payment for.
- Enter the payment amount. By default, it will show the total balance due.
- Enter your payment method. You can pay with a credit/debit card, checking account, or savings account.
- Click Review. This will summarize your payment details. Click “Confirm” if everything looks good!
Once you complete the transaction, you’ll see a payment confirmation page. You’ll also get an email receipt for your records. Payments made before 5 PM on business days are typically processed the same day.
Setting Up Auto Pay
By enrolling in Auto Pay, you can have your Aiken Co Op bill paid automatically each month directly from your bank account. Here are the steps to get started:
- Go to the “Auto Payments” page under the “Billing & Payments” menu.
- Click on “Add New Auto Payment.”
- Select the account you want to enroll in Auto Pay.
- Choose the account type: checking or savings.
- Enter your bank account information.
- Pick a payment date between the 1st and 15th of the month.
- Enter the payment amount. Choose the option for paying the full balance due to pay in full each month.
- Review the auto payment details and click “Confirm.”
Once auto pay is activated, Aiken Co Op will withdraw your payment on the date selected each billing period. You’ll still receive a monthly bill for your records. It’s easy to cancel or change your auto pay option anytime through the online portal.
Paying Multiple Accounts
If you have more than one account with Aiken Co Op, like electric at two different properties, you can view and pay all accounts from the online portal.
To add accounts to your profile:
- Go to “Account Profile” and click on “Add Account.”
- Enter the second account number and select the relationship like “Second Home.”
- Now both accounts will be accessible from your profile!
To pay multiple accounts:
- Go to the “Pay Multiple Accounts” page.
- Check the boxes for each account you want to pay.
- Enter the payment amount for each account.
- Select a payment method and complete the transaction.
With a few extra clicks, you can take care of paying all of your Aiken Co Op accounts in one convenient transaction.
Payment History & Email Receipts
The online portal stores your payment history for the past 18 months. To view past payments:
- Go to “Account History” and change the date range filter.
- You’ll see a list of payments made during that time period. Click on the payment date for more details.
You also have easy access to all of your payment receipts. Go to “Payment Profile” to view and download emailed receipts. This provides documentation of payments made for your records.
Managing Account Settings
In addition to making payments, Aiken Co Op’s online portal also lets you update your account settings. Under the “Account Profile” menu, you can:
- Change your mailing address.
- Edit your phone number, email, and password.
- Add authorized users to your account.
- Sign up for paperless billing and automated text/email alerts.
Keeping your account details updated ensures proper communication with Aiken Co Op for outage notifications and billing purposes.
Additional Online Services
Beyond billing and payments, Aiken Co Op provides additional services through their online portal and mobile app:
- Report a power outage
- Apply for new service
- Request service connection/disconnection
- Sign up for their energy efficiency programs
You can also find information on Aiken Co Op’s electricity rates, energy efficiency rebates, payment assistance programs, and more on their website and mobile app.
Get Support from Aiken Co Op
If you ever have trouble with the online portal or need to talk to a live person, Aiken Co Op’s Member Services team is ready to help:
- Call (803) 649-6245
- Email [email protected]
- Chat live on their website
The Aiken Co Op staff is knowledgeable and friendly. They can answer questions, provide billing updates, take payments over the phone, and troubleshoot any issues you may have.
Go Green Save Green
With E-Billing, you’ll get your bill in an e-mail each month showing you your latest statement. E-Billing also lets you view your account history online.
Aiken Electric Co-Op restoration center in North to help improve response time, give linemen time to
FAQ
How do I report an outage to Aiken Electric?
Who provides electricity lives in Aiken, SC?
How many customers does Aiken Electric have?
How do I contact Aiken Electric Cooperative?
For contacting Aiken Electric Cooperative, you can reach out to them at 803-649-6245 or via email at [Aiken Electric Cooperative [email protected]](mailto:Aiken Electric Cooperative [email protected]). Their main office is located at 2790 Wagener Rd – Aiken SC 29801.
Did Aiken Electric Cooperative calculate the payments?
The payments were not calculated by Aiken Electric Cooperative. They resulted from a court-approved process after a settlement agreement was reached between the parties in the class-action lawsuit. If you have any questions regarding the administration of the Settlement, you may contact the Settlement Administrator.
What counties does Aiken Electric Cooperative serve?
Aiken Electric Cooperative, Inc. – serves Aiken, Barnwell, Calhoun, Edgefield, Greenwood, Lexington, McCormick, Orangeburg, and Saluda counties. What are Capital Credits? Now you can make payment without logging into our portal. Just use Quick Pay A representative is available during normal business hours, M – F 8am-5pm.
Does the city of Aiken offer telephone payments for water bills?
The City of Aiken now offers telephone payments for water bills. This option is available through our payment processing partner, Paymentus™. Benefits for our customers are: NO lines / NO waiting!! The convenience of making your payment 24/7. Cost of postage and eliminating the uncertainty of postal mail.
How do I make a monthly payment in Aiken SC?
Other ways to make monthly payments are in person at 214 Park Avenue SW during normal business hours; or US POSTAL: PO Box 1608, Aiken, SC, 29802 AUTO PAYMENTS: Bank Draft DROP BOXES: located at 214 Park Avenue SW and at Odell Weeks Center, 1700 Whiskey Road ONLINE: www.cityofaikensc.gov (Top Menu Tab “Services”)
Where can I pay my AEC Bill?
Remote station listing • CheckOut – a fast and convenient way to pay your AEC bill while checking out at participating retailers near you. Qualifying locations include Dollar General, Family Dollar and CVS Pharmacy. This service only accepts cash payments and a $1.50 convenience fee will be charged at the time of payment.