Keeping your electric account in good standing by paying your Adams-Columbia Electric bill on time each month is important. Adams-Columbia Electric offers residential and business customers multiple convenient payment options to pay electric bills including online, by phone, auto pay, and in person.
In this comprehensive guide, I’ll outline the various ways Adams-Columbia Electric customers can pay their electric bill and provide tips for avoiding late fees.
Overview of Adams-Columbia Electric Bill Payment Options
Adams-Columbia Electric customers have several options for paying their monthly electric bill:
- Pay online via SmartHub
- Pay by phone
- Auto pay – payments deducted from bank account
- Pay in person at a payment office
- Pay by mail
- Drop off payment at a drop box location
Electric bills from Adams-Columbia Electric are due by the due date printed on your statement, typically 20 days after the statement date. Late fees apply if payment is received after the due date.
Below I’ll provide step-by-step instructions for each payment method and tips for paying on time to avoid late fees
Paying Your Electric Bill Online Using SmartHub
The easiest and most convenient way for Adams-Columbia Electric customers to pay their electric bill is online through SmartHub
Follow these steps to pay your electric bill online:
- Go to www.acecwi.com
- Select “SmartHub”
- Login to your SmartHub account
- From the Home screen, select “Pay Now”
- Choose which account to pay if you have multiple accounts
- Enter the payment amount
- Select a payment method – card, checking/savings
- Enter your payment details
- Review payment details and select “Pay” to complete
With SmartHub you can also view your current and past electric bills online and monitor your daily electric usage.
Payments made before 3:30 PM Monday – Friday will be applied same day.
Paying Your Electric Bill by Phone
To pay your Adams-Columbia Electric bill over the phone:
- Call 1-800-831-8629
- Follow the prompts to enter your account number and payment details
- Have your credit/debit card ready
The automated phone system is available 24/7. Wait times may be longer during high volume call periods.
Setting Up Auto Pay From Your Bank Account
Skip paying your electric bill manually each month by enrolling in Adams-Columbia Electric’s Auto Pay program. With Auto Pay, your monthly electric bill payment will automatically be deducted from your bank account on the due date.
To enroll in Auto Pay:
- Login to SmartHub
- Under “My Profile”, select “Auto Pay Program”
- Select your bank account
- Read and accept the terms and conditions
- Select “Confirm Auto Pay”
You can cancel or change your Auto Pay enrollment anytime under your SmartHub profile.
Paying Your Electric Bill In Person
Adams-Columbia Electric has a walk-in payment office located at:
Adams-Columbia Electric
401 East Lake Street
Friendship, WI 53934
In person payments can be made Monday – Friday from 8am – 3:30pm. Cash, check, money order, and credit/debit cards are accepted.
You can also mail in a payment or drop off a payment after hours at their drop box only locations in Pardeeville and Wautoma.
Avoid Late Fees With These Tips
Follow these tips to avoid paying late fees on your Adams-Columbia Electric bill:
- Pay online before 3:30 PM on the due date
- When mailing payments, allow 7-10 days for delivery before the due date
- Sign up for text/email reminders of your bill due date
- Enroll in Auto Pay for hands-free payment
- Pay a few days early if due date falls on a weekend or holiday
Get Assistance Paying Your Electric Bill
As your local electric cooperative, Adams-Columbia Electric offers several ways for residential and business customers to pay their electric bills conveniently online through SmartHub, over the phone, automatically via Auto Pay, and in person.
Be sure to pay your bill in full and on time by the due date printed on your statement to avoid late payment fees being applied. Contact Adams-Columbia Electric customer service if you need assistance with payment options or have questions about your electric bill.
