Paying your water bill is an essential routine for Anne Arundel County residents and businesses receiving public water services With quarterly billing cycles, it’s important to understand your payment options to avoid late fees or service interruptions This comprehensive guide will explain the various ways to pay your Anne Arundel County water bill conveniently online, by phone, by mail or in person.
Overview of Anne Arundel County Water Billing
The Anne Arundel County Department of Public Works provides water and wastewater services to much of the county. Water bills are issued quarterly and reflect charges for water consumption and sewer services.
Key details on Anne Arundel County water bills
- Issued quarterly around January, April, July, October
- Shows water consumption charges
- Includes sewer service charges
- Lists any previous unpaid balance
- Provides account number for payments
- Offers payment stub to return with mailed payments
There are several ways to pay these quarterly water bills conveniently, depending on your preferences.
Benefits of Paying Your Water Bill Online
Paying your Anne Arundel County water bill online provides many advantages:
- Convenience – Pay anytime, 24/7 access
- Efficiency – Fast payments without mailing delays
- Security – Encrypted connections protect your data
- Confirmation – Get immediate payment confirmations
- AutoPay – Set up recurring automatic payments
- Paperless – Go paperless with online billing
To enjoy these benefits, the county offers an online payment portal through PaymentUS with various payment methods available.
How to Pay Your Water Bill Online
Follow these simple steps to pay your Anne Arundel County water bill online:
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Visit the Online Bill & Tax Payment Portal.
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Select “Water/Wastewater” as the bill type.
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Enter your 13-digit water account number without dashes to pull up your bill.
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Review the balance due and select your payment amount.
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Enter your payment details including card/eCheck info and billing address.
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Confirm payment details and submit. You’ll receive an immediate emailed confirmation.
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Payments process in 1-2 business days, so allow time before due date.
And you’re done! The online payment process is quick and easy for maximum convenience.
Paying Your Water Bill By Phone
To pay by phone, you can call the county’s toll-free automated payment line at 1-833-277-8723 and follow the voice prompts. Have your 13-digit account number and payment details ready. Here’s what to expect when paying your water bill by phone:
- Call 1-833-277-8723
- Select water/wastewater as your bill type
- Enter your 13-digit account number
- Confirm balance total
- Enter payment info for debit/credit card or eCheck
- Receive payment confirmation number
Phone payments process within 48 hours, so call a few days before your due date. Convenience fees apply to phone payments.
Paying Your Water Bill by Mail
To pay your water bill by mail, simply:
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Fill out the payment stub from your printed bill
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Write a check or money order payable to Anne Arundel County
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Mail to:
Anne Arundel County Finance
PO Box 2700
Annapolis, MD 21404
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Allow 5-7 days for mailed payments to process
You can also use the pre-addressed envelope included with your bill for added convenience. Do not mail cash payments.
Paying in Person
To pay your water bill in person with cash, check or money order, visit one of the county’s cashier offices:
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Arundel Center
44 Calvert Street, Annapolis
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Arundel Center North
101 North Crain Hwy, Glen Burnie
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Heritage Complex – Building 2664
2664 Riva Rd, Annapolis
In-person payments allow you to get same-day payment confirmation from the cashier. You can also use the lobby kiosks for touchscreen credit/debit card payments.
Tips for Avoiding Late Fees
Follow these tips to avoid late fees and keep your water service uninterrupted:
- Pay a few days early to account for processing times
- Set up AutoPay or recurring reminders to never miss a due date
- Update your contact info so you get billing notices
- Pay online 24/7 to avoid mailing delays
- If struggling, call 410-222-1144 to discuss payment plans
Staying on top of your water bill payments is easy with Anne Arundel County’s convenient online, phone, mail and in-person options.
Frequently Asked Questions
What are the convenience fees for online/phone payments?
- Online payments incur a $0.50 eCheck fee or 2.39% credit/debit card fee.
- Phone payments have a $3.25 flat fee for cards/eCheck.
Can I receive bills and reminders via email?
Yes, you can go paperless and get bills and reminders emailed by contacting customer support.
What do I do if my payment doesn’t process on time?
First, contact customer support at 410-222-1144 for assistance. You may need to make a late payment including any incurred fees.
What if I’m struggling to pay my water bill?
Contact customer support at 410-222-1144 to discuss potential payment plan options and bill assistance programs.
Can I pay using my bank’s online bill pay service?
Yes, you can use your bank’s online bill pay to send payments to Anne Arundel County. Just set up the county as a payee.
Conclusion
Paying your Anne Arundel County water bill is quick and easy through the available online, phone, mail or in-person options. By setting up convenient automated payments and allowing enough processing time, you can avoid late fees and keep your water flowing. Contact customer support if any billing issues arise. Keep this guide handy as a reference when your next water bill arrives!
