A Guide to Paying Your Dalton Utilities Bill Online

Dalton Utilities provides essential electric, water, wastewater, and natural gas services to residents and businesses in Dalton, Georgia. Paying your utility bill on time each month is important to maintain uninterrupted service. This article will explain the online payment options Dalton Utilities offers and provide tips for easy online bill payment.

Overview of Dalton Utilities

Dalton Utilities is the municipally owned utility providing electric, natural gas, water, and wastewater services within the City of Dalton since 1889. As a community-owned utility, revenues from customer bills support operation, infrastructure investments, and reliable service.

Dalton Utilities serves over 27,000 residential, commercial, and industrial customers They are committed to delivering excellent customer service and value along with the essential utilities that power homes and keep the community running.

Benefits of Paying Your Bill Online

Dalton Utilities offers several ways to pay your utility bill. Paying online provides these key benefits

  • Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to an office or waiting on hold.

  • Payment Tracking – Payment confirmation emails and bill memos let you easily track payments.

  • Paperless Billing – Reduce clutter and waste by going paperless.

  • Account Access – View balance and billing history when logged into your account.

  • Automatic Payments – Set up recurring payments to avoid late fees.

Paying online saves time and gives you more control over bill payment.

How to Pay Your Bill Online

Follow these simple steps to pay your Dalton Utilities bill online:

  1. Go to www.dutil.com and click on “Pay Bill” at the top.

  2. Select whether you want to log into an existing account or make a one-time payment.

  3. Enter your 10-digit account number and access code if required.

  4. Select your payment amount and method – debit/credit card or checking account.

  5. Enter your payment details and submit.

The online payment is processed instantly. You can also go paperless or set up AutoPay to streamline payments.

Payment Confirmation and Receipt

After submitting your online payment to Dalton Utilities, you will see a payment confirmation page. Save or print this for your records. You can also opt to receive an email receipt.

Log into your Dalton Utilities account anytime to view your balance and see past bill memos and payments for tracking. Online account access provides transparency.

Avoid Late Fees with Online Payments

Utility bills from Dalton Utilities are due by the due date printed on your statement to avoid penalties. Late fees incur if payment is not received on time.

Paying online lets you schedule and track payments, ensuring they process well before the due date. You can also set up automatic recurring payments through your bank or via Dalton Utilities to charge your card automatically each month.

Prevent late fees and keep your account in good standing by utilizing online bill pay.

Contact Customer Service With Questions

If you need assistance with your online bill pay or account, contact Dalton Utilities customer service:

  • By Phone: Call 706-278-1313 Monday-Friday 8AM-5PM EST

  • Email: [email protected]

  • Online: Live chat service available at www.dutil.com

  • In Person: Visit the office at 1200 VD Parrott Jr Pkwy

The knowledgeable staff can walk you through online payment options, investigate issues, update your account, and more.

Paying your Dalton Utilities bill online is fast, convenient, and helps avoid late fees. Follow this guide to access online account tools and easily pay on time every month. Maintaining a current account supports continued delivery of the essential services our community relies on.

Dalton Utilities Online Bill Pay

Over 130 Years of Excellence

Dalton Utilities is committed to protecting our regional infrastructure and environment and helping our customers practice safety and energy efficiency.

To preserve our region’s natural habitat and resources, we manage a 9,600-acre Land Application System, one of the largest and most innovative in Georgia and the United States. We also oversee a variety of community programs, initiatives, and local nature reserves.

Lawrence Utilities Online Bill Pay Tutorial

FAQ

How do I pay my Dalton Utilities bill by phone?

Pay By Phone* Pay your bill by credit card, electronic check, or debit card at (706) 529-0001.

Who is the CEO of Dalton Utilities?

July 5, 2023 FOR IMMEDIATE RELEASE: CONTACT: Kay Phillips, 706- 529-1032 Dalton Utilities Board Names John Thomas as CEO (Dalton, Georgia) The Board of Commissioners of the Water, Light and Sinking Fund today voted unanimously to name John Thomas as Dalton…

What is the late fee for Dalton Utilities?

Loss of Discount: A late penalty of 5% will be added to your current bill amount if bill is not paid by 8:00 a.m. on the following day after the due date.

What is the water quality in Dalton Utilities?

Our most recent Source Water Assessment found the susceptibility of Dalton Utilities’ drinking water sources to be LOW to MEDIUM. Water sources are rated on their susceptibility to pollution, such as proximity to major roadways, railways and agricultural runoff.

Does Dalton Utilities accept online payments?

Online Payment 4. Payment Kiosks We have payment kiosks in three locations that take both Dalton Utilities and OptiLink payments. Customers may pay with cash or credit card, no coins accepted, and no change given. The kiosk can scan your account number from your bill, but if you do not have your bill, you will need your account number.

How do I pay my Dalton Utilities/Optilink Bill?

Did you know Dalton Utilities/OptiLink offers several convenient ways to pay your bill? 1. Pay By Phone* Pay your bill by credit card, electronic check, or debit card at (706) 529-0001. *Phone payments no longer apply a convenience fee. 2. Bank Draft

Who is Dalton Utilities?

Dalton Utilities is a premier utility company serving Dalton, GA, & surrounding areas. We provide electricity, natural gas, water, & wastewater. Call today!

How do I contact Dalton Utilities?

Dalton Utilities serves approximately 50,000 customers and employs over 300 area residents. If you have questions, need updates in your area or would like to schedule service, please contact us at 706-278-1313 today. If you wish to pay a bill, please call 706-529-0001.

How do I create a Dalton Utilities account?

If you already have an account, you just need to login to the Dalton Utilities site. Dalton Utilities accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Dalton Utilities website.

Where does Dalton Utilities collect water?

Established in 1887, the Dalton Utilities collects water from a combination of these sources: (1) Surface water from the Conasauga River and Coahulla Creek and groundwater from Freeman Springs; (2) Surface water from Mill Creek; and (3) purchased water from Eastside Utilities, Catoosa Utilities and Chatsworth Water Commission.

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