Paying your monthly public utility bill is a routine task for most households and businesses. For customers of PWC (Fayetteville Public Works Commission) in North Carolina, there are many ways to pay your PWC electric, water, wastewater, and/or internet bill.
In this comprehensive guide, we will walk through the various payment options offered by PWC, including:
- Online Account Manager
- PWC Mobile App
- Phone (Bill2Pay)
- 24/7 Self-Service Pay Station
- PWC Customer Service Office
- Western Union
- Automatic Bank Draft
We will also overview key billing services like eBill, equal payment plans, extensions, and more. Read on to learn how to easily pay your PWC utility bill every month.
Online Account Manager
The fastest and most convenient way to pay your PWC bill is through the online account manager portal. You can login 24/7 and see your latest bill.
Online payments are processed instantly You can use a bank account (no fees) or debit/credit card (2,25% fee),
PWC Mobile App
Like the online portal, the PWC mobile app allows you to instantly pay your bill at any time from your iOS or Android device. You can also track energy use, report outages, and more.
Phone Payments
Call 1-833-4PAYPWC (1-833-472-9792) to pay your PWC bill over the phone using the Bill2Pay automated system. Have your account number ready.
You can pay with a bank account (no fee) or card (2.25% fee). Phone payments are processed right away.
24/7 Self-Service Pay Station
Visit the PWC office 24/7 and use the outdoor self-service pay station located in the far right drive-thru lane
It accepts cash, checks, and card payments. Overpayments are credited to your account
Mail Your Payment
Mail your bill stub and a check or money order payable to PWC to:
Fayetteville PWC
PO Box 71113
Charlotte, NC 28272-1113
Allow 5-7 days for mailed payments to process. Do not mail cash payments.
Pay at PWC Customer Service Office
The PWC office has walk-in service from 8:30am-5:30pm, Monday to Friday. You can pay by cash, check, or money order.
There is also a 24/7 drive-thru payment kiosk and night depository (until October 2024).
Pay with Western Union
Visit any Western Union location worldwide to pay your PWC bill in cash. You will need your PWC account number and there is a small transaction fee.
Enroll in Auto Bill Pay
Sign up for automatic monthly bank draft payments. Your bill amount will be deducted from your bank account on your due date each month. Call (910) 223-4105 to enroll.
Billing & Payment Services from PWC
Along with the payment options above, PWC offers services to make billing and payments more convenient:
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eBill: Receive bills digitally each month via email. Sign up through your online account.
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Equal Payment: Pay the same budgeted amount each month based on your past usage. Call PWC to enroll.
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Extensions: Request a payment extension if you need more time to pay your bill that month.
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Due Date Change: Adjust your PWC bill due date once per year to fit your schedule.
Where can I go to pay my bill?
There are multiple options for payment locations. Visit our Payment Options page to find out more.
How can I Sign up for Automatic Recurring or Scheduled Payments?
To make recurring or scheduled payments, you will need to register your account online. Scheduled payments issued by electronic check are free. A $2.75 convenience fee is applied to credit or debit card payments.
PWC Pay Options
FAQ
Where can you pay your PwC bill?
Where can I pay my LP&L bill?
Does PwC accept Amex payments?
This site is setup to receive payments for the PwC US Firm only. Please note that a processing fee of 3% for AMEX and 3.5% for MasterCard/Visa will be added to the total payment processed and is shown at the completion of the transaction.
Can I pay my PwC bill by phone?
No, you can continue to use other… …PWC on the phone – or in person! (Remember, however, that as one of our payment options, you can call us to pay your bill by phone.) We will not… …You can also pay at the Self-Service Pay Station – 24 hours a day, 7 days a week – located in the far-right drive thru lane. Payment Options Read more…
What is PWC ebill?
eBill is PWC’s free, secure electronic billing service that is environmentally friendly and convenient to use. You can view and pay your bill quickly and safely without paper. When you… …have the option to sign up for the new rates, pay a slightly higher basic facility charge, but a pay a significantly lower rate for energy use weekdays from 9pm-5…
Where can I pay at PwC?
…You can also pay at the Self-Service Pay Station – 24 hours a day, 7 days a week – located in the far-right drive thru lane. Payment Options Read more… PWC’s 24/7/365 Self-Service Pay Station is located in the far right drive-thru lane at PWC’s Customer Service Center – 955 Old Wilmington Road.
What does PwC pay for?
…costs of bringing electricity or water services to your home, or carrying wastewater away from your home for treatment. These basic costs are “fixed”, which means PWC has to pay… …inexpensive items from your local hardware or home supply store. Check for leaks in air ducts when your furnace or air conditioner is on.
Where is PWC pay station?
PWC’s 24/7/365 Self-Service Pay Station is located in the far right drive-thru lane at PWC’s Customer Service Center – 955 Old Wilmington Road. The Pay Station accepts payments made by… …at the lowest rates. Public power homes pay nearly 15% less than homes powered by private utilities. Businesses also pay less. Reliable Lose power less often.