Having reliable and affordable natural gas service is essential for homes and businesses in Lancaster County, South Carolina As a customer of Lancaster County Natural Gas Authority (LCNGA), it’s important to understand your monthly gas bill and the various ways to pay it on time This article provides complete details on reading your LCNGA bill, payment options, and tips for avoiding late fees.
Overview of LCNGA Bill Pay
LCNGA offers customers multiple options for paying natural gas bills conveniently each month
- Online bill pay
- Phone payments
- Mail-in check/money order
- In-person payments at LCNGA offices
- Bank draft payments
Bills are issued monthly and payment is due upon receipt. Payments received after the due date incur a late fee. Review your entire LCNGA bill carefully and pay the total amount due by the due date to avoid penalties and service interruptions.
Reading and Understanding Your LCNGA Bill
Your LCNGA natural gas bill contains important information you’ll need to make a payment and understand the charges. Key elements include:
- Account number – Used for account reference and inquiries
- Service location – Address where gas service is active
- Due date – Date full payment must be received
- Total amount due – Total payment needed by due date
- Current charges – Itemization of all charges for latest billing period
- Previous balance – Any past due amount from prior bills
The back of the bill has safety notices, regulations, and the bank draft authorization form. Carefully review your LCNGA bill each month and contact customer service with any questions.
Paying Your LCNGA Bill Online
The fastest and most convenient way to pay is through LCNGA’s online bill pay system. To use it:
- Go to LCNGA’s website and click on “Bill Pay”
- Select “Pay Bill” and enter your LCNGA account number
- Verify account details and enter payment amount
- Enter credit/debit card information and submit payment
Online payments are processed immediately. You can also view billing history and enroll in auto-pay.
Paying Your LCNGA Bill by Phone
LCNGA offers a pay-by-phone option for quick bill payment using your credit/debit card:
- Call (803) 285-2045 to reach the automated payment system
- Enter your LCNGA account number
- Follow prompts to make a card payment
Have your account number, card number, and billing info handy when you call. Phone payments have same convenience fee as online.
Paying Your LCNGA Bill by Mail
To pay your natural gas bill by mail, send a check or money order payable to “Lancaster County Natural Gas Authority” to:
Lancaster County Natural Gas Authority
1010 Kershaw Camden Hwy
Lancaster, SC 29720
Write your LCNGA account number on the payment to ensure proper processing. Allow 5-7 business days for mailed payments to avoid late fees.
Paying in Person
For in-person bill payment, visit any LCNGA customer service office with cash, check, or card:
Lancaster Office
1010 Kershaw Camden Hwy
Lancaster, SC 29720
Indian Land Office
9041 Northfield Dr
Fort Mill, SC 29707
Kershaw Office
107 N Cleveland St
Kershaw, SC 29067
Offices are open Monday-Friday, 9am-5pm. Drive-thru, lobby, and drop box options available. No extra fees for paying in person.
Enroll in Bank Draft Payments
For automatic bill payment, complete LCNGA’s bank draft authorization form to have your monthly bill amount withdrawn from your bank account on the due date.
The form is on the back of your printed LCNGA bill, or available at any customer service office. Return the completed form to enroll in worry-free auto-pay.
What If I Miss the Due Date?
If you cannot pay your LCNGA bill in full by the due date, immediately contact customer service to request an extension and avoid late fees or service disruption.
They may be able to offer payment plan options to pay past due balances over time. Make a partial payment as soon as possible while working out a payment arrangement.
Get Payment Assistance
If you are struggling financially and unable to keep up with natural gas bills, ask LCNGA about possible payment assistance programs or energy efficiency improvements that may help reduce costs.
Non-profit agencies in your area may also offer utility bill financial assistance for qualifying households. Reach out for help before your account becomes past due.
Let Us Know About Changes
Inform LCNGA right away if your mailing address changes so your bill is sent to the correct location each month. Also update them on any changes to your bank account if enrolled in auto-pay.
Moving? Make sure to close your LCNGA account properly and provide advanced notice before your move date to ensure you receive a final bill.
Paying your natural gas bill on time, every month is easy and stress-free with LCNGA’s flexible online, phone, mail, or in-person payment options. Review your bill carefully each billing cycle and contact customer service if you ever have questions or concerns. Responsible bill payment keeps your gas flowing!
Reliability and Service You Can Trust!
Since 1954 Lancaster County Natural Gas Authority (LCNGA) has provided natural gas service, whenever feasible, to the residences, commercial businesses, and industries within Lancaster County, South Carolina.
Lancaster County Natural Gas Authority (LCNGA) gives the highest priority to acquiring and delivering natural gas supplies at the lowest possible cost to our customers in the most responsible and cost efficient means possible.
LCNGA is excited to help you choose the most economical source of energy for your home. To make the transition to natural gas as easy as possible, we have compiled a wealth of information on our website to answer any questions you may have. Please do not hesitate to contact us or call any of our offices with any questions or concerns. We look forward to assisting you. You can fill out an online application by clicking here. You can also print our application and fax, mail, or bring it into one of our convenient offices.
Need service for your home? LCNGA is excited to help you choose the most economical source of energy for your home. To make the transition to natural gas as easy as possible, we have compiled a wealth of information on our Web site to answer any questions you may have. Please do not hesitate to visit or call any of our offices with any questions or concerns. We look forward to assisting you!
Need service for your business? LCNGA is excited to help you choose the most economical source of energy for your business or industry. To make the transition to natural gas as easy as possible, we have compiled a wealth of information on our site to answer any questions you may have. Please do not hesitate to visit or call any of our offices with any questions or concerns. We look forward to assisting you.
What documentation is required or for more information to establish natural gas service in my name or at my location?
Most question can be answered by clicking this link. FAQ Please do not hesitate to contact us or call any of our offices with any questions or concerns.
Lancaster County Natural Gas Authority continuously strives to provide safe and reliable service to all of our natural gas customers. It is our goal to assist in the prevention and spreading of the Coronavirus. Options for bill payment include; Online Bill Pay via www.lcngasc.com, bill pay via your financial institution, mail, phone payments, drive thru, night deposit and bank draft.
Effective July 1, 2020 LCNGA will resume disconnecting natural gas services with Past Due Balances.
If you need assistance you may contact our office to discuss making payment arrangements. You may also contact local organizations such as: Carolina Community Action, Christian Services and Hope of Lancaster for assistance with payments.
LCNGA will continue to monitor the Coronavirus and post updates as needed.
We value all of our customers and appreciate your patience during this time.
Starting immediately we will only respond to work request that can be handled outside the home. All emergency calls will be dealt with by isolating the service from outside the home. Any request for lighting pilots and checking leaks inside will need to be scheduled with third party contractors until further notice.
LCNGA Showroom 2022
FAQ
Does Lancaster, PA have natural gas?
How do I pay my gas bill in Georgia?
How do I pay my Texas gas bill by phone?
What is the phone number for Georgia Natural Gas bill pay?
How do I pay my Lancaster County natural gas bill?
The Lancaster County Natural Gas Authority wants to ensure that all customers understand and can easily pay their bill with convenience. We offer customers several methods in which to pay their bill each month: Customers can pay their bill in person at any one of our three convenient offices.
What does Lancaster County Natural Gas Authority do?
Lancaster County Natural Gas Authority continuously strives to provide safe and reliable service to all of our natural gas customers. It is our goal to assist in the prevention and spreading of the Coronavirus.
How do I pay my lcngasc Bill?
Options for bill payment include; Online Bill Pay via www.lcngasc.com, bill pay via your financial institution, mail, phone payments, drive thru, night deposit and bank draft. Effective July 1, 2020 LCNGA will resume disconnecting natural gas services with Past Due Balances.
How do I get a lcnga Bill?
Contact the LCNGA office by phone or in person at one of our three convenient offices in Indian Land, Lancaster, and Kershaw. How Do I Read My LCNGA Bill? Account Number – Use your account number for reference and account inquiries. Bill Date – Date this statement was received. Service Date – The date your service began.
Can I pay my utility bill online?
Attention! When paying your bill online, do not be deceived by third party payment delivery services like DOXO, or any other third-party bill payment service. Providers may charge these a fee for delivering payments to our utility. Along with additional fees, card transactions could be delayed up to seven days or more.