Paying your utility bill to the City of Bardstown just got a whole lot easier thanks to their new online payment options. As a Bardstown resident, you can now pay your water, sewer, electric, cable TV, cable internet, and other city bills completely online without ever having to mail a check or visit City Hall.
The City of Bardstown offers several convenient online bill pay options to choose from:
Pay Online Through the City Website
The easiest way to pay your City of Bardstown utility bill online is directly through the city’s website at www.cityofbardstown.org. Their user-friendly online payment portal allows you to securely pay your bill 24/7 using a debit card, credit card, or electronic check.
To pay online, simply visit the Pay a Utility Bill page on the city website and click on the “Pay Now” button. From there, you can either make a one-time payment or set up recurring payments to be automatically drafted from your bank account each month.
The online payment system will ask you to enter your 10-digit utility account number and the amount due You’ll then enter your payment information and submit the payment, It’s that easy!
Paying through the city website is completely free and you don’t need to register for an account You’ll receive an instant email confirmation with your payment details
Pay by Phone 24/7
Don’t have time to log into the website? No problem! You can also pay your City of Bardstown utility bill over the phone anytime by calling (855) 372-2850. This automated payment system is available 24 hours a day, 7 days a week for your convenience.
To pay by phone, simply call the toll-free number and follow the prompts to enter your utility account number and payment information. You can pay with most major credit cards or electronic check. Just like the online system, phone payments are processed instantly.
Sign Up for Automatic Payments
The easiest way to avoid late fees and free up your time is to enroll in automatic payments through the city’s online bill pay system. With autopay, your bill will be paid automatically each month on the due date using your preferred payment method.
To get started, create an online profile in the payment portal and navigate to the “AutoPay” section under “My Profile”. Link your bank account by entering your account number and routing number. Autopay can be set up for debit/credit cards too.
Once autopay is activated, you’ll receive an email reminder 3 days before the payment is scheduled to be processed so you can ensure your account has enough funds.
Use the Drive-Thru Window
For residents who prefer to pay their utility bill in person, the City of Bardstown has a convenient drive-thru payment window located at the back of City Hall.
To use the drive-thru, simply pull up with your current bill and a check or cash payment. An attendant will be able to process your payment and provide you with a receipt.
The drive-thru is open Monday through Friday from 8am to 4:30pm. Only cash or checks are accepted at the drive-thru window. You’ll need to go inside City Hall if you need to pay with a credit card.
Mail In Your Payment
The old fashioned way of paying your utility bill—by mail—is still an option too. Simply place your check or money order in the return envelope provided with your bill and drop it in the mailbox. Payments must be received by the due date to avoid any late fees.
To save on postage, you can also place your payment in the drop box located in the back driveway at City Hall. Make sure your account number is written on the check or envelope so it’s properly credited.
Go Paperless
Tired of clutter from mailed paper bills and reminders? The City of Bardstown offers a convenient paperless billing option. With e-billing, your monthly statements will be sent right to your email inbox instead.
Paperless billing helps eliminate unnecessary waste and you’ll get notified by email when your bill is ready to view and pay online. You can even setup reminder emails to help avoid forgetting a payment.
Signing up is easy – just create an online profile and switch your account settings to paperless. You can still pay by mail if needed.
Avoid Late Fees
To avoid getting hit with late fees and interest charges, make sure to pay your City of Bardstown utility bill by the due date printed on your monthly statement.
Due dates vary but are typically around the 10th-15th of each month. Any payments received after the due date will incur a penalty.
Setting up autopay is the easiest way to stay on track each month. But you can also use the city’s online bill pay calendar to view due dates or set email reminders. Paying early or scheduling payments in advance also helps avoid issues.
Payment Assistance Programs
If you’re struggling to keep up with utility payments each month, the City of Bardstown offers assistance programs for those facing financial hardship.
The city partners with social service agencies that provide emergency utility assistance grants to income-qualified residents. Contact the City Hall utility department to learn more about eligibility.
Payment plans and extensions may also be available if you cannot pay the full balance of your bill on time. Reach out to the billing office to discuss options before the due date.
Contact City Hall for Help
Don’t hesitate to contact the City of Bardstown utility department directly if you have any trouble using the online payment system or questions about your utility account and billing.
Friendly customer service reps are available by phone at (502) 348-5947 or in-person at City Hall Monday through Friday during normal business hours.
You can also email any questions or concerns to [email protected]. The city is happy to assist residents with navigating the new online and automated payment options.
Paying your utility bills on time each month is essential. Thanks to the City of Bardstown’s convenient online and phone payment systems, it’s now easier than ever for residents to pay city utility bills instantly without leaving home. Give these new options a try and simplify your bill paying experience today!
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How do I pay my city of Bardstown Bill?
You will get a detailed billing statement for your records. Confirm autopay by clicking “Complete Registration” in the email sent to you from City of Bardstown. Place check in a sealed envelope along with your bill or a piece of paper stating your name and ten-digit account number. The drop box is located at the rear driveway of City Hall.
Does Bardstown accept credit card payments?
The drive-through accepts cash or check only. Credit card payments must be made inside City Hall. The City of Bardstown does not share the personally identifiable information of its utility customers except to the extent necessary to conduct its utility operations, including service, billing, and auditing functions of the operation.
Where can I pay my bill in Bardstown Ky?
You can pay your bill online here, or in person at Bardstown City Hall, 220 N. Fifth Street, Bardstown, KY. What channels are available? See a complete list of our video services here . What internet speeds are available? See what internet services we offer here. For business internet services, visit our business internet packages page.
Where is Bardstown City Hall?
Address, Phone Number, and Hours for Bardstown City Hall, a Town & City Hall, at North 5th Street, Bardstown KY. View map of Bardstown City Hall, and get driving directions from your location. Find Marriage Records, Vital Records, and Voter Records related to Bardstown City Hall. Find 6 Town & City Halls within 22.2 miles of Bardstown City Hall.
Does the city of Bardstown share my personal information?
The City of Bardstown does not share the personally identifiable information of its utility customers except to the extent necessary to conduct its utility operations, including service, billing, and auditing functions of the operation. The City offers no such information to unrelated third parties without your specific permission or a court order.
What services are available in Bardstown Ky?
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