How to Pay Your Aetna Bill: A Step-by-Step Guide

Paying your Aetna bill ensures you continue receiving health insurance coverage and benefits. With several convenient payment options paying your bill can be quick and easy. This comprehensive guide outlines the various ways to pay your Aetna bill online by phone, by mail or in person.

Overview of Paying Your Aetna Bill

Aetna offers health insurance plans including Medicare Advantage, Medicare Prescription Drug, Medicare Supplement and more. As an Aetna member, you are responsible for paying your monthly or quarterly premium to maintain coverage. Premium invoices are mailed or available online through your Aetna member account.

You can pay your Aetna premium using the following methods

Online – Pay by credit/debit card or electronic bank transfer through your secure Aetna member account.
Phone – Call the Member Services number on your ID card to pay with a service representative.
Mail – Send a check or money order with your payment coupon to the address on your invoice.
In Person – Pay with cash, check or card at participating retail CVS pharmacy locations.
Automatic Payments – Set up recurring monthly payments from your bank account or credit/debit card.

Aetna offers flexible payment options to choose the method that is most convenient for you. Read on for more details on how to pay your Aetna bill through each method.

Paying Your Aetna Bill Online

The quickest and easiest way to pay your Aetna bill is online through your Aetna member website account. Here are step-by-step instructions for paying online:

Go to www.aetna.com and click on “Log In/Register”
Enter your member ID and password to log into your account
From your account homepage, select “Pay Bill”
Choose whether you want to make a one-time payment or set up recurring monthly payments
Enter your payment details including credit/debit card information or bank account and routing numbers
Review payment summary and submit
Payment will be processed immediately and you will receive a confirmation number

Paying online allows you to securely pay your bill 24/7. You can set up automatic recurring payments so you never miss a payment deadline. Online payments are fast and convenient whether making a one-time payment or setting up monthly automated payments.

Paying Your Aetna Bill by Phone

You also have the option to pay your Aetna bill over the phone. Simply call the Member Services phone number located on your Aetna ID card and follow the prompts to make a payment.

To pay by phone, have the following information ready:

Aetna Member ID number
Month you are paying for
Payment amount due
Credit/debit card or bank account details

A representative will guide you through the automated payment system. You can opt to make a one-time payment or set up recurring monthly payments over the phone. After paying, you will be provided with a confirmation number for your records.

Paying by phone is convenient when you prefer speaking with a live representative. Member Services can also answer any questions you have about your bill or policy.

Paying Your Aetna Bill by Mail

To pay your Aetna premium by mail, simply send a check or money order using your payment coupon and envelope provided in your invoice. Be sure to include your member ID and month you are paying for on the check memo line.

Mail your payment to the address printed on your invoice several days before the due date to ensure it arrives on time. Mailed payments can take 5-7 days to process. You will not receive confirmation of mailed payments, but it will be reflected in your online account.

Paying by mail is a simple way to pay your premium if you prefer not to pay online or over the phone. Just be mindful of mailing your payment with enough time to reach Aetna before the due date.

Paying Your Aetna Bill In Person

Some Aetna plans allow you to pay your monthly premium in person at participating CVS Pharmacy locations. To pay in person:

Bring your printed Aetna invoice to the CVS pharmacy
Present the invoice and your payment method to the pharmacist
Pay using cash, check or credit/debit card
Receive a receipt confirming your payment

This payment option provides another way to pay your bill without mailing a check or paying online. Locate a participating CVS Pharmacy by searching on Aetna’s website or calling Member Services.

Setting Up Automatic Payments for Your Aetna Bill

One of the most convenient ways to pay your Aetna premiums is through automatic monthly payments. You can set up recurring automatic payments in a few quick steps:

Automatic Bank Account Withdrawals

Call Member Services at the number on your ID card
Provide your bank name, account number and routing number
Select the date each month you want payments withdrawn
Automatic withdrawals will begin on the scheduled date each month

Automatic Credit/Debit Card Charges

Visit your secure online Aetna member account
Select “Pay Bill” then “Set Up Automatic Payments”
Enter your card details including type, number and expiration date
Check the box to authorize recurring monthly charges
Payments will automatically be charged to your card on the same date each month

With automatic payments, you don’t have to worry about missing a payment or incurring late fees. Payments will be automatically deducted from your account on time every month.

Other Important Aetna Billing Information

Here are some other key details to understand about your Aetna bill:

Premium invoices are sent monthly or quarterly depending on your payment schedule
Payment due dates are typically the 1st day of each month
Late payments may result in your policy lapsing or terminating
Premiums vary based on your plan type, level of coverage and location
You can view your payment history and billing details by logging into your Aetna account

Be sure to notify Aetna anytime your address, phone number or payment method changes to avoid disruptions to your coverage. If you have billing questions, contact Member Services for assistance.

Paying your Aetna insurance premium helps maintain your health coverage and access to benefits. With multiple ways to pay conveniently online, by phone, by mail or in person, finding a payment method that fits your needs is simple. Consider setting up automatic payments or paying through your secure member account for quick, easy payments. Use this guide’s step-by-step instructions to pay your Aetna bill and continue getting the most out of your health insurance coverage.

Pay Aetna Bill

Self-employed? Here’s a perk just for you.

When you enroll in an Aetna CVS Health plan, you get access to easy-to-use financial tools with Catch. You can learn about planning for taxes, time off and emergencies with Catch tools.

We’re not in your area yet

You can visit the Health Insurance Marketplace® to shop for ACA individual & family plans, sign up, and see if you qualify for premium and plan savings.

Aetna CVS Health Bill Pay

FAQ

What is the payment method for Aetna?

For EFT payments, you can use your personal checking account. For credit/debit card payments, you can elect either MasterCardTM or VisaTM. Note: For EFT payments, if your payment date falls on a holiday or weekend, the payment will be processed on the first business day after your payment date.

Why is Aetna charging me?

Some reasons for surprise bills Common reasons for a surprise bill: You got lab work at an out-of-network facility. You received a service that was only partially covered under your plan.

How to bill Aetna EAP?

Employee Assistance Programs (EAPs) are billed to the normal payer using a special service code. For example, if the EAP is under Aetna, bill to Aetna’s normal payer ID using the EAP service code. If you don’t know the service code to use, contact the payer’s EDI department directly.

How do I pay my aetnamedicare premium?

Choose the most convenient method to pay your monthly plan premium or payment plan. Visit AetnaMedicare.com/PayYourPremium or call us to make a one-time payment by credit/debit card or e-check. Withdrawn directly from your checking or savings account. Mail a check, along with the payment coupon from your invoice, in the envelope provided.

Is Aetna a health insurance company?

You have choices to feel your best. Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Health benefits and health insurance plans contain exclusions and limitations.

How do I pay a medical bill online?

Member’s date of birth (MM/DD/YYYY). 5 digit postal code of the mailing address. Have a healthcare bill? Pay online with the InstaMed Patient Portal, a simple and secure way to pay any healthcare provider. Pay all of your medical bills in one place with InstaMed and create a digital wallet.

How do I pay a medical bill with instamed?

Member’s date of birth (MM/DD/YYYY). 5 digit postal code of the mailing address. © 2024 InstaMed. All Rights Reserved. Have a healthcare bill? Pay online with the InstaMed Patient Portal, a simple and secure way to pay any healthcare provider. Pay all of your medical bills in one place with InstaMed and create a digital wallet.