If you’re a residential or commercial customer receiving water service from Fontana Water Company in Fontana California paying your water bill on time each month is important. Read this comprehensive guide to learn all the ways you can pay your Fontana Water Company bill conveniently online, by phone, automatic bank draft, in-person, or by mail.
We’ll cover everything you need to know, including:
- Creating an online account to view and pay your bill
- Enrolling in convenient autopay options
- Locating account numbers to make payments
- Processing timelines and late fee policies
- Avoiding service interruption with on-time payment
- Troubleshooting any payment issues
Plus tips to avoid late fees, customer service contact information, and answers to frequently asked questions about Fontana Water Company bill payment.
Online Account Access and Payment
The easiest way to pay your Fontana Water Company bill is online through your customer account. Here’s how to get started:
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Visit fontanawater.com and click on “Pay My Bill”
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Select the InvoiceCloud link to access the payment portal
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Click on “Pay Now” to make a one-time payment
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Or, click “Login/Register” to create an online account
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Enter your Fontana Water Company account number and set up your login credentials
Once your online account is created, you can view your balance, see past bills, enroll in autopay, update payment methods, and process one-time or recurring payments Online payments are fast and convenient
Enrolling in Autopay
For automatic bill payment deducted from your bank account each month, sign up for Fontana Water Company autopay:
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Download the autopay form on their website
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Complete the form with your account number, bank details, and signature
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Mail the form with a voided check to the address provided
Your payments will be automatically deducted from your bank account each month on your bill’s due date. You can cancel or change your autopay option at any time by contacting customer service.
Paying Your Bill by Phone
To pay your Fontana Water Company bill over the phone with a service agent, call 1-877-274-8419. You will need to provide:
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Your Fontana Water account number
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Service address zip code
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Payment amount
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Credit/debit card details
Phone payments are processed immediately and applied to your account within 1-2 business days.
Paying by Mail
To send your payment by mail, detach the payment stub from your Fontana Water Company bill and enclose it with your check or money order. Mail your payment to:
Fontana Water Company
PO Box 5970
El Monte, CA 91734-1970
Allow 5-7 business days for mailed bill payments to process and post to your account.
Paying In Person
You can pay your Fontana Water Company bill in-person at the customer service office located at:
15966 Arrow Route
Fontana, CA 92335
Office hours are Monday-Thursday 7:30am-5:30pm and alternating Fridays from 7:30am-4pm. In-person payments are applied same day.
Payment Processing Timelines
Understanding Fontana Water Company’s payment processing policies helps avoid late fees or service disruption:
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Online payments: Credited to your account within 1-2 business days
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Phone payments: Applied within 1-2 business days
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Mailed payments: Allow 5-7 days to process
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In-person payments: Posted same day
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Late fee: 10% fee charged if payment received after due date
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Shut off: Service discontinued if not paid within 15 days of due date
Avoid Late Fees with Autopay
Enrolling in automatic monthly payments through Fontana Water Company’s autopay program is a convenient way to avoid late fees. Your bill will be paid on time, every time directly from your bank account.
You can also avoid late fees by:
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Paying online before the due date to allow processing time
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Scheduling phone payments for a few days before the due date
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Mailing paper checks early enough to arrive on time
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Setting bill reminders to ensure on-time payments
Troubleshooting Payment Problems
If any issues come up when attempting to pay your Fontana Water Company bill online or by phone, try these tips:
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If locked out of your account, reset your password or call customer service
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Update expired credit/debit card information on file
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Contact customer support if your payment won’t process
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If the payment website has errors, try again on a different device
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Pay by phone if the online portal isn’t working
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Verify sufficient account funds for autopay/automatic deductions
Reach out to Fontana Water Company customer care for help with any payment difficulties.
Frequently Asked Questions
Here are answers to some common questions about paying your Fontana Water Company bill:
What is the customer service phone number?
1-909-822-2201
Where is the payment mailing address located?
PO Box 5970, El Monte, CA 91734-1970
When will late fees be charged to my account?
A 10% late fee applies to balances still due after the bill’s due date.
How can I check if my mailed payment was received?
Call customer service or check your account online a few days after mailing.
What are the in-person office hours for bill payment?
Monday-Thursday 7:30am-5:30pm and alternating Fridays from 7:30am-4pm.
How do I sign up for autopay?
Download the autopay form online and mail it in with your account details and voided check.
What do I need to pay my bill by phone?
Have your account number, service address zip code, and credit/debit card ready to pay by phone.
Paying Your Fontana Water Bill is Simple
Fontana Water Company makes it easy and convenient to pay your water bill on time every month. With quick online payments, automatic bank drafts, and in-person, phone, or mail options, you can choose the payment method that works best for your needs and budget. Pay on the company website, enroll in autopay, or use the instructions in this guide to ensure your Fontana water service continues uninterrupted.
