How to Pay Your Clearway Community Solar Bill Online

Paying your Clearway Community Solar bill online is a quick and easy process. As one of the nation’s leading community solar providers Clearway makes managing your solar subscription simple. In this article, we’ll walk through everything you need to know about paying your bill and managing your Clearway account online.

Overview of Clearway Community Solar

Clearway Community Solar provides customers with access to solar energy without installing panels on their own roof. Instead customers subscribe to a portion of a large, local solar farm. The solar farm feeds renewable power into the grid, and subscribers receive credits on their electricity bill for their share of the energy produced.

Clearway owns and operates community solar farms across 4 states New York, Massachusetts, Minnesota and Illinois Over 25,000 residential customers subscribe to Clearway community solar to go green and reduce their electricity costs

When you enroll with Clearway Community Solar, you will continue to receive a bill from your local utility for delivery and other charges. However, you will now also receive a separate bill from Clearway for your subscription to the solar farm.

Let’s look at how paying your Clearway solar bill works.

How the Clearway Bill Pay Process Works

Paying your bill to Clearway gives you access to your portion of the solar energy produced each month. Here are some key points about the billing process:

• Frequency: You will receive a Clearway bill each month for your solar subscription. Bills are sent after your credits appear on your utility bill.

• Bill credits: The credits from your solar subscription will show up on your utility bill to reduce your overall charges. Clearway bills you for those credits at your contracted rate.

• Payment methods: Clearway offers several ways to pay your bill, including online, phone, autopay and mail. Online is the easiest option.

• Online account: Your online account portal allows you to not only pay your bill, but also view statements, check solar production, and manage account details.

Next, let’s walk through how to pay online, which is the most convenient payment option.

Paying Your Clearway Bill Online

Clearway’s online Customer Portal allows you to easily pay your bill 24/7. Here are the steps:

1. Visit www.my-clearway.com

2. Log in to your account portal using your username and password.

   • Your username was provided by email when your account was created.

   • If you forgot your password, use the “Forgot Password” link to reset it.

3. Once logged in, click on the “Pay Bill” tab.

4. Select whether you want to make a “One Time Payment” or set up “AutoPay”.

   • For a one time payment, enter your credit/debit card information.

   • For AutoPay, your bill will be paid automatically each month from your payment method on file.

5. Confirm your payment details and submit.

That’s it! The bill pay process takes just a couple minutes online. You’ll receive a confirmation email with your payment details.

The online portal also allows you to:

• View your monthly statements
• Check your solar production data
• Update your contact info
• Switch to paperless billing

Managing your Clearway account online is the most convenient way to pay your bill and access your solar subscription details in one place.

Other Ways to Pay Your Clearway Bill

While the online portal is the easiest way to pay, Clearway does offer other payment options:

• Phone: Call 1-855-712-7508 to make a payment over the phone using a debit/credit card.

• AutoPay: Have your bill paid automatically each month by enrolling in AutoPay. Download the AutoPay form online or call to enroll.

• Mail: Send a check or money order to Clearway Community Solar, Attn: Remittance, PO Box 3528, Houston, TX 77253.

However, phone, autopay, and mail payments may take longer to process than online payments. The online portal should be your first choice for fast and secure Clearway bill payment.

Understanding Your Clearway Bill

When you receive your monthly bill from Clearway, here are some key details to review:

• Solar credits: This shows your solar credits (also called net metering credits) earned that month based on your share of energy produced.

• Contract rate: This shows the rate you pay Clearway for those solar credits per your contract.

• Total current charges: This is the amount owed to Clearway for your solar credits.

Your Clearway bill lets you see the value of the solar energy you are using each month to reduce your utility charges. Paying it gives you ongoing access to renewable power from your community solar farm.

Getting Support with Your Clearway Account

If you ever have questions about your Clearway bill or account, customer support is available:

• Online: FAQs and resources at www.clearwaycommunitysolar.com

• Email: Reach out to [email protected]

• Phone: Call 1-855-712-7508, Monday to Friday 8am – 8pm CST

The Clearway team is ready to help with your solar subscription, payments, or any other questions you may have.

Join Clearway Community Solar Today

Going solar with community solar through Clearway is an affordable and sustainable choice, whether you rent, own a home, or live in an apartment. To learn more and enroll to start accessing solar savings, visit www.clearwaycommunitysolar.com today!