Demystifying Your Carteret Craven Electric Bill and Payment Options

Understanding your monthly electric bill from Carteret Craven Electric Cooperative doesn’t have to be confusing. This article will clearly explain each charge on your bill and outline the various payment options available. Follow these tips to simplify paying your bill each month.

Overview of Carteret Craven Electric Bills

Carteret Craven Electric Cooperative (CCEC) provides electric service to homes and businesses in coastal North Carolina As a customer-owned co-op, their goal is providing reliable electricity at fair rates.

CCEC bills members monthly for electric usage and other applicable charges. You can choose paperless e-billing or traditional paper bills sent via mail. Bills are typically generated around the 25th of each month covering the previous month’s usage and charges.

Payment is due by the 15th of each month to avoid late fees. CCEC offers multiple ways to pay your bill conveniently.

Understanding the Charges on Your Electric Bill

When you open your CCEC bill, you’ll see various line items that make up your total amount due. Here is an explanation of the common charges:

• Electric Usage – This is the cost of the kilowatt-hours (kWh) of electricity you used in the billing period. The rate per kWh depends on the season and your rate plan.

• Wholesale Power Cost Adjustment – This fee reflects fluctuations in CCEC’s wholesale power purchase costs. It can vary month-to-month.

• Renewable Energy & Efficiency Mandate – North Carolina law requires utilities to meet renewable energy and efficiency targets. This charge covers CCEC’s compliance costs.

• Facilities Charge – This fixed monthly fee helps pay for infrastructure like poles, wires, and transformers required to deliver your electricity.

• RoundUP – Voluntary program to donate your bill change to community charities. Opt out if you don’t wish to participate.

• Taxes & Fees – Includes sales tax and other local/government fees.

Paying Your CCEC Electric Bill

You have several options for paying your Carteret Craven Electric bill conveniently each month:

• Online – Log into your account anytime and pay by e-check, debit or credit card.

• Phone – Call the automated pay-by-phone line at 252-777-5150 and follow the prompts.

• Mobile App – Download the CCEC app and pay through your smartphone or tablet.

• Auto Pay – Enroll in auto pay to have your bill amount deducted from your bank account each month.

• Mail – Send a check or money order using the payment stub from your paper bill. Allow 7-10 days for mail delivery.

• In Person – Visit the CCEC office in Newport or Havelock and pay with cash, check or credit/debit card.

• Drop Box – Place your payment in the secure drop boxes at the CCEC offices if arriving after business hours.

Avoid Late Fees and Disconnection

To avoid late payment penalties and potential electric service disconnection, be sure to pay your CCEC bill by the 15th of each month. If you’re struggling to pay on time, contact CCEC immediately about possible bill assistance or payment arrangements. Disconnection can be avoided with communication and proactive management of your account.

Some tips for on-time payment:

• Enroll in auto pay or paperless e-billing to simplify the process
• Mark your calendar with bill due dates
• Sign up for payment reminders by email, text or phone
• Pay as soon as you receive your bill rather than waiting until the due date
• Contact CCEC before the due date if you’ll have difficulty paying that month

Take Control of Your Electric Account

By understanding your charges, budgeting for your monthly bill, and utilizing the many payment options, you can effectively manage your Carteret Craven Electric account. Don’t hesitate to contact CCEC if you need assistance or have questions about your bill or service. As your local electric cooperative, they aim to provide excellent member service and fair, transparent billing.