Having clean, reliable tap water is something many of us take for granted. But ensuring access to safe drinking water takes immense coordination and investment in water infrastructure. The Buffalo Water Authority works hard to deliver high-quality water to residents and businesses in Buffalo, NY. As a customer, it’s our responsibility to pay our water bills on time and keep the system running smoothly. This article will walk through how to pay your Buffalo Water Authority bill using the available options.
Overview of Payment Methods
The Buffalo Water Authority offers several payment methods to fit any schedule or preference You can pay your water bill
- Online
- By phone
- By mail
- In person
Read on for more details on each payment option and tips for avoiding late fees
Paying Your Water Bill Online
The easiest and most convenient way to pay your Buffalo Water Authority bill is online through the billing portal:
- Visit the Buffalo Water website
- Click “Online Bill Pay” at the top of the homepage
- Enter your account number and password or set up an account
- Choose a payment amount and submit
Online payments can be made with a credit card, debit card, or electronic check. You can pay your full balance or set up recurring payments. Paying online provides payment confirmation and gives you access to your statement.
Pay by Phone
You can also pay your water bill over the phone by calling the Buffalo Water Authority at 716-847-1065. Have your account number ready along with your payment information. Phone payments can be made with a credit card, debit card, or electronic check. This is a quick, easy option when you prefer talking to a representative.
Mail In Your Payment
To pay your water bill by mail, detach the payment stub from your paper statement and write in the payment amount. Mail your check or money order to:
Buffalo Water Authority
281 Exchange St
Buffalo, NY 14204
Make checks payable to Buffalo Water Authority and allow 7-10 days for processing. Include your account number on the check to ensure proper crediting.
In-Person Payments
For in-person payments, visit Buffalo Water Authority headquarters at 281 Exchange St, Buffalo, NY 14204. You can pay with cash, check, money order, or credit/debit card. In-person payments allow you to talk through any billing issues face-to-face.
Avoid Late Fees
Water bills in Buffalo are issued quarterly. Payment is due 21 days after the bill is issued. Late fees of 10% are charged for overdue bills. To avoid penalties, pay your water bill by the due date printed on your statement. Sign up for reminders through the online portal or phone app so your bill doesn’t slip your mind.
If you’re struggling to pay on time, call Buffalo Water immediately to set up a deferred payment plan. This allows you to divide your balance into smaller installments. Deferred plans prevent penalties as long as you meet the agreed-upon schedule.
Assistance Programs
If paying your water bill is a hardship, Buffalo Water offers financial assistance:
- Low-Income Senior Citizen Discount – 15% discount for seniors over 65 within income limits
- Low-Income Disabled Discount – 15% discount for disabled customers within income limits
- Hardship Exemption Program – Bill credits for customers in financial crisis
Contact Buffalo Water to see if you qualify for these discounts and payment programs. They work with customers facing financial challenges so their water service isn’t disrupted.
Conserve Water, Lower Your Bill
Practicing water conservation is an effective way to reduce your water usage and lower your bills. Simple habits like taking shorter showers, fixing leaks, installing aerators, and only running full loads of laundry can lead to significant savings over time. The Buffalo Water Authority provides free water conservation kits to help get you started.
Stay Organized
Keep your Buffalo Water account paperwork in one place. File away bills, payment receipts, and communications for easy access. Update account information with Buffalo Water when needed, such as address changes or bank account changes. Keeping organized records prevents confusion and ensures on-time payments.
Paying your water bill promptly is a shared responsibility that keeps Buffalo’s water flowing safely to the community. Take advantage of the Authority’s online portal, assistance programs, and conservation incentives for a streamlined experience.
Know your rights: Buffalo residents can negotiate their water bill payments until June 30th
FAQ
What is the phone number for Erie County water Authority one time payment?
How do I pay my water bill in Roswell NM?
Does Buffalo water offer a payment plan?
Buffalo Water is collaborating with PromisePay to provide flexible payment plans to pay off your balance over time. Understanding the Rates and Fees. View the requirements to qualify for discounted water service. Find answers to frequently asked questions. Print and download applications for water services.
How do I pay my Buffalo water (NY) Bill online?
Pay your Buffalo Water (NY) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
What is the Buffalo Water Board?
The Buffalo Water Board is a public benefit corporation of the State of New York and is dedicated to providing water service to its customers, in fulfillment of its obligations and the exercise of it authorities established by the Buffalo Municipal Water Finance Authority Act of the State of New York and other applicable law.
How do I pay my Erie County Water Authority (ECWA) Bill?
For your convenience, we offer several options for paying your Erie County Water Authority (ECWA) bill: You can pay your water bill with a credit/debit card* by calling our toll-free number: 1-855-748-1076, which is available 24 hours a day, seven days a week
How do I make a city bill payment?
You may also mail your payment, or make a payment at Room 114 in City Hall. You can reach out to a Personal Teller at 877-495-2729 (2PAY), and can make live agent eCheck, credit & debit card payments for a fixed $5.00 supplemental fee. View a list of all City bills and fees that offer online payments.
How do I pay my water bill with a credit/debit card?
You can pay your water bill with a credit/debit card* by calling our toll-free number: 1-855-748-1076, which is available 24 hours a day, seven days a week *Please note a service fee will be charged by Paymentus for payments made with credit/debit cards.