Having access to clean reliable water service is something most homeowners take for granted. But when the monthly bill arrives paying for this essential utility can feel like a chore. Thankfully, Mt. Pleasant Waterworks offers flexible payment options to fit any schedule or preference.
Mt. Pleasant Waterworks provides water and wastewater service to over 86,000 customers across South Carolina. By taking advantage of their online, phone, mail and in-person payment channels, customers can easily pay bills on time each month.
In this guide, we’ll break down the various ways to pay your Mt. Pleasant Waterworks bill for simplified utility payment.
Overview of Mt. Pleasant Waterworks
As background Mt. Pleasant Waterworks is the public water and wastewater utility provider for
- The Town of Mt. Pleasant
- Sullivan’s Island
- Isle of Palms
- Awendaw
- Parts of unincorporated Charleston County
In addition to clean drinking water, they operate over 530 miles of water distribution lines and 330 miles of wastewater collection pipes. Mt. Pleasant Waterworks is overseen by a Commission and funded entirely by customer fees – not taxes.
Now let’s explore the payment options they offer customers for fast, convenient monthly bill pay.
Paying Online
For instant anytime access, customers can pay their Mt. Pleasant Waterworks bill online via the WaterSmart customer portal.
To pay online:
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Go to www.WaterSmart.com
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Select “Pay Bill” and enter your account number
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Choose a one-time payment or setup recurring autopay
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Enter credit card or bank account information
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Confirm payment details and submit
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Receive instant emailed receipt
Online payments post to your account immediately. First-time users just need to create a quick WaterSmart account.
Paying by Phone
To pay over the phone:
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Call 843-884-9626
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Select option 1 for the automated payment system
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Enter your Mt. Pleasant Waterworks account number
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Choose your payment amount
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Provide credit or debit card details
This automated phone payment system is available 24/7 for your convenience.
Paying by Mail
Mail a check or money order payable to:
Mt. Pleasant Waterworks
PO Box 602832
Charlotte, NC 28260-2832
Be sure to include your 10-digit account number on the payment. Allow 5-7 days for mailed payments to process.
Drive-Thru Window
Mt. Pleasant Waterworks has a drive-thru window to safely pay in person:
1619 Rifle Range Rd
Mt Pleasant, SC 29464
Drive-thru window hours:
Monday-Friday 9AM–5PM
After Hours Drop Box
An after hours drop box is located outside the Mt. Pleasant Waterworks office. Payments left in the drop box will be processed the next business day.
Over the Phone Account Support
If you need assistance with your water account, Mt. Pleasant Waterworks customer service agents are available by phone Monday-Friday 9AM-5PM at 843-884-9626.
Helpful services include:
- Account balance inquiries
- Payment arrangements
- Leak adjustment requests
- Service start or stop requests
- Billing questions
- Payment posting issues
- Update account or contact information
Avoid Late Fees with Prompt Payment
Don’t let a growing stack of water bills lead to late fees or service disruptions. Leverage the range of payment methods from Mt. Pleasant Waterworks for on-time, stress-free bill payment.
Whether you prefer the simplicity of autopay, mailing a check, or stopping by the drive-thru, there’s a convenient option for every schedule and preference. Simplify utility bill management with Mt. Pleasant Waterworks.
430-222-3469 844-650-1624 (toll free)
Visit the Water Department to complete a bank draft authorization form and provide a voided check. No additional cost and you will receive your paid bill in the mail. A bank draft authorization form can be downloaded below.
InvoiceCloud Client Story: Mount Pleasant Waterworks
What are the business hours at Mount Pleasant waterworks?
Business Office is open Monday – Friday 9:00 am to 5:00 pm Mount Pleasant Waterworks (MPW) strives to be a trusted leader in the community and the water industry. Its mission is environment.
How do I login to Mount Pleasant waterworks?
If you already have an account, you just need to login to the Mount Pleasant Waterworks site. Mount Pleasant Waterworks accepts credit cards, debit, and direct deposit. Click here to login.
Does Mount Pleasant waterworks have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Mount Pleasant Waterworks to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Does Mount Pleasant waterworks have a moon?
Nope! In some cases, it starts hundreds of thousands of years ago. For Mount Pleasant Waterworks customers, it starts 2,000 feet down into the earth with water that hasn’t seen light for thousands of moons. Watch our video to learn more. Our team strives for an exceptional customer experience for all Mount Pleasant Waterworks customers.
Why did Mount Pleasant waterworks receive the best-possible grade?
We examined data from hundreds of cities across the nation to understand and grade your water quality. As you can see, Mount Pleasant Waterworks received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we’ve analyzed.