Easiest Ways to Pay Your City of Keizer Bill

Living in Keizer Oregon? You probably get utility bills for water, sewer stormwater and more from the city. Paying these bills on time is important to avoid late fees and potential service interruptions. Luckily, the City of Keizer offers multiple easy options to pay your bill. In this article, I’ll walk through the best ways to pay your City of Keizer utility bill.

Pay Online

The easiest way to pay your City of Keizer bill is online through their customer portal To pay online, go to the City of Keizer Utility Billing website and click on “Pay Online.”

You’ll be redirected to a secure payment page where you can enter your account number and the amount due. The online payment portal accepts Visa, Mastercard, Discover and American Express. You’ll get an immediate email confirmation of your payment.

Paying online is fast, convenient and secure. You can pay anytime from your computer or mobile device as long as you have your account number and bill amount handy. No need to wait on hold or drive anywhere. The online option is hands-down the simplest way to pay your City of Keizer utility bill.

Pay by Phone

If you prefer to pay your bill over the phone the City of Keizer offers an automated payment system. To use it call 503-967-4005 and follow the prompts.

You’ll need to enter your 10-digit account number and the amount you owe. The system accepts payments by Visa, Mastercard, Discover and American Express credit/debit cards. It’s available 24/7 so you can pay at your convenience.

When you pay by phone, you’ll hear a confirmation number at the end of the call. Make sure to write this down in case you need to refer back to the payment. Paying by phone is quick, easy and can be done in just a few minutes whenever works for you.

Pay by Mail

For those who prefer more traditional payment methods, you can pay your City of Keizer bill by mailing in a check or money order.

To pay by mail, write your 10-digit account number on your check or money order and make it payable to “City of Keizer.” Be sure to include your payment stub to expedite processing.

Mail your payment to:

City of Keizer
PO Box 21000
Keizer, OR 97307

Allow 3-5 business days for your mailed payment to reach the City and at least 10 business days before your next billing cycle for it to process. Paying by mail is a fine option but takes more time and planning than the online or phone payment methods.

Auto-Pay

Setting up automatic bill pay is a convenient way to make sure you never miss a payment. The City of Keizer offers two types of auto-pay:

Auto-Pay Through Your Bank

You can authorize the City of Keizer to automatically withdraw funds from your checking or savings account each month to pay your utility bill.

To enroll, complete and submit the Auto-Pay Application. Include a voided check if withdrawing from a checking account. Payments will be drafted on or after the 15th of each month.

With bank account auto-pay, you don’t have to remember to manually pay each billing cycle. Just be sure you have enough in your account to cover the withdrawal.

Online Auto-Pay

You can also set up recurring payments through the City’s online payment portal. First, register for an account on the portal.

Then, select the “My Account” tab and choose “AutoPay Program.” Pick the date you want your bill paid each month and enter your credit/debit card information.

With online auto-pay, you remain in control and can modify the date or card anytime. It’s convenient, automatic and allows you to earn rewards if paying with a rewards credit card.

Pay in Person

You can pay your City of Keizer utility bill in person at City Hall, located at 930 Chemawa Rd NE. In-person payments are accepted Monday to Friday, 8am to 5pm excluding holidays.

If paying after the due date, be sure to come during business hours to avoid potential late charges. When paying in person, you can pay with cash, check or credit/debit card.

The City also has a drop box behind City Hall where you can leave bill payments after hours. However, if your payment is already late, use the drop box at your own risk as late fees may still apply.

Paying in person gives you the ability to talk to a customer service rep and get same-day payment confirmation. But the online, phone and auto-pay options are typically faster and more convenient these days.

Avoid Late Fees

However you choose to pay your City of Keizer utility bill, the most important thing is paying it on time. Bills are issued every two months and are due the 20th of the following month (or the next business day if the 20th falls on a weekend or holiday).

If your payment is late, you may be charged a fee up to $10 per utility service. Late fees apply if payment is received after the due date or not received at all.

Setting up auto-pay is the foolproof way to avoid late charges. But if paying manually, be sure to note the due dates and leave enough time for mailed payments to arrive and process. Pay online up until 11:59pm on the due date to avoid late fees.

Paying your City of Keizer utility bill on time every billing cycle makes life easier. Use one of the convenient payment options above to stay current on what you owe and avoid unnecessary fees. The easiest options are paying online, by phone or enrolling in auto-pay. But you can always mail in a check or pay in person at City Hall too. Choose the payment method that works best for your needs.