Having reliable electricity is something most of us take for granted these days. We expect the lights to turn on whenever we flip the switch. But providing continuous electrical service requires extensive infrastructure and skilled workers behind the scenes. Northern Neck Electric Cooperative (NNEC) works hard to deliver affordable and dependable electric service to homes and businesses across 10 counties in Virginia. As a customer, it’s important to pay your electric bill on time each month. This article provides an overview of NNEC and the various payment options available.
About Northern Neck Electric Cooperative
Northern Neck Electric Cooperative is a member-owned electric utility that serves over 36,000 accounts across a 2,000 square mile area of Virginia’s Northern Neck and Middle Peninsulas. Headquartered in Warsaw, NNEC has been providing electric service to this region since 1940.
As a cooperative, NNEC is owned by the customers it serves. Revenue from monthly electric bills helps cover the costs of maintaining over 5,000 miles of power lines, operating substations, reading meters, billing, customer service, and other operations. Membership also provides voting rights and other benefits.
NNEC purchases wholesale power and directs the delivery over its local distribution system. Kilowatt-hour rates are set by the cooperative’s member-elected board of directors. Bills include a monthly fixed charge plus a variable rate based on metered usage.
Understanding Your Electric Bill
NNEC bills members monthly for electric service. You can expect to receive your statement within the first few days of each month. It will show your previous meter reading, current reading, days in the billing cycle, and number of kilowatt-hours used.
The bill calculates total charges including the customer charge kWh rate and any applicable fees or credits. Review the bill details to understand what makes up your total amount due. Monitor usage from month to month to catch any unusual spikes that could indicate issues.
If you don’t receive a bill, you are still responsible for paying on time. Current rates are published on NNEC’s website or available by contacting the cooperative.
Ways to Pay Your NNEC Electric Bill
NNEC offers several options for members to pay their electric bill conveniently:
Online
The easiest way for most members is to pay online through SmartHub. You can access SmartHub directly or within your online account. To pay online:
- Go to [www.nnec.coop] and click Pay Bill or log into SmartHub.
- Select the account you want to pay.
- Enter payment information and submit.
Online payments can be made instantly anytime with all major debit/credit cards or checking/savings account.
Phone Payment
Call NNEC at 1-800-243-2860 and select the billing and payments option. Have your account number ready to use the automated system.
Mail-in Payment
Detach the payment stub from your paper bill and return with a check or money order payable to NNEC at:
NNECP.O. Box 288Warsaw, VA 22572Allow 7-10 days for standard delivery to avoid late fees.
Drive-thru Window
Drive through payments by cash, check, or credit card can be made at NNEC’s office in Warsaw weekdays 8am-5pm:
85 St. Johns StreetWarsaw, VA 22572Night Deposit Box
A free night drop box is located outside the Warsaw office for check/money order payments after hours.
Recurring Bank Draft
Sign up for monthly auto-pay at www.nnec.coop to have your bill amount drafted from your bank account on the due date.
Budget Billing
Level out payments by enrolling in budget billing, which averages your annual usage into even monthly installments. Contact NNEC for details.
Avoid Late Fees and Disconnection
To avoid late fees, pay your NNEC electric bill by the due date printed on your statement, typically within 20 days of billing. Accounts past due 30 days or more may have electric service disconnected. Reconnection will incur a $30 fee.
If you anticipate having difficulty paying on time, contact NNEC immediately to set up a payment arrangement and avoid additional penalties.
Moving or Closing an Account
Notify NNEC at least 3 business days before your move date to have power disconnected and receive a final bill. This ensures you don’t end up paying for service at the vacant location.
When selling a property, provide NNEC with the buyer’s name and closing date so electric service can be seamlessly transferred on closing day without interruption.
Paying Your Electric Bill at Northern Neck EC
As an NNEC member, paying your electric bill promptly each month helps the cooperative continue delivering reliable energy to your community. Take advantage of the cooperative’s secure online payment system for quick and convenient bill payment 24/7. NNEC also offers phone, mail, auto-draft, drive-up, and budget billing options to suit your needs. Maintaining your account in good standing ensures the lights stay on at your home or business.
Generator Safety, Power with Caution
Always operate generators outdoors to avoid dangerous carbon monoxide buildup
Member Owned, Member Focused
Northern Neck Electric Cooperative | Client Success Stories
FAQ
What is the phone number for Northern Neck Electric pay bill?
What is co op electric Texas?
How does Northern Electric Cooperative pay for electricity?
Northern Electric Cooperative lets members decide how they would like to pay for their power. From SmartHub – the co-op’s online account management and payment tool – to a prepaid billing option, your co-op offers numerous ways to pay for electric service. All payments are due on the 21st of each month.
How do I pay my Northern Electric Co-op Bill?
Mail payments to: Northern Electric Cooperative, PO Box 457, Bath, SD 57427 For a worry-free payment option, you can have your monthly bill automatically withdrawn from a checking or savings account every month. To enroll, download the simple authorization form and return it to your co-op office with a voided check blank.
What is Northern Neck Electric Cooperative?
Northern Neck Electric Cooperative is a partner in supporting All Points Broadband projects in King George, Westmoreland, Richmond, Northumberland, and Lancaster Counties by leveraging shared fiber optic cable infrastructure.
Does Northern Electric Cooperative offer prepaid billing?
Secure drop boxes are located at both offices for after-hours payments. Northern Electric Cooperative offers a prepaid billing option for members who would like an alternative to the traditional method of billing. Prepaid allows members to pay for their power up front with the funds being withdrawn from their account as they use energy.
How do I pay my Northern Neck insurance bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Northern Neck Insurance. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods
How do I use the Northern Electric Cooperative smarthub tool?
Use the Northern Electric Cooperative SmartHub tool to pay bills online, set up auto pay options, manage account notifications, and monitor daily electric use. Simply register and log in to your SmartHub account on this page.