Paying your monthly water bill is a necessary chore in any city. For residents of Lancaster, Pennsylvania and Lancaster, Texas, several convenient payment options are available. Whether paying in person, online, by mail or over the phone, the cities aim to make the process quick and easy.
Below I’ll outline the various ways to pay your water bill in Lancaster, PA and Lancaster, TX From online portals to auto-debit programs, flexibility and convenience are key Follow this guide to choose the payment method that fits your needs and simplify bill pay.
Paying Water Bills in Lancaster, PA
Lancaster, PA is located in southeastern Pennsylvania and home to around 60,000 residents. The city’s Department of Public Works provides water service and billing. Here’s an overview of payment options:
Pay Online
The easiest way for Lancaster, PA residents to pay water bills is through the online customer portal. To use the portal:
- Visit cityoflancasterpa.gov/services/pay-bills
- Register for an account using your account number
- Add bank account or card details to make one-time or recurring payments
Benefits of paying online include
- Secure 24/7 access from your computer or mobile device
- View statements and payment history
- Avoid checks and postage
Auto-Pay Program
For hands-off bill payment, the city offers an auto-pay program that deducts your water bill from a checking/savings account each month. To enroll:
- Download the auto-pay form from the city’s website
- Provide account and bank details
- Return the completed form to the utility office
With auto-pay, your bill is always paid on time without the hassle of remembering.
Pay by Mail
To pay water bills through the mail, make checks payable to “City of Lancaster” and include your account number on the check memo line. Mail payments to:
City of Lancaster
Department of Public Works
120 North Duke Street
PO Box 1599
Lancaster, PA 17608
Allow 5-7 business days for mailed payments to process.
Pay by Phone
Call the Department of Public Works at 717-735-3425 to make Lancaster, PA water bill payments over the phone. Have your account number ready.
Phone payments incur a $1.95 fee. But the option is handy in a last-minute bind.
Pay in Person
You can pay water bills in person at the Lancaster City Hall located at:
120 North Duke Street
Lancaster, PA 17602
City Hall is open Monday-Friday from 8AM-5PM. In-person payments must be received before 4PM to avoid late fees.
Paying Water Bills in Lancaster, TX
Lancaster, Texas lies south of Dallas and serves around 45,000 residents. The city manages water accounts and billing. Here are the payment options:
Pay Online
Lancaster, TX utility customers can pay bills via the online portal:
- Visit lancaster-tx.com/193/Utility-Billing
- Register for an account with your account number
- Store payment details for fast online payments
Benefits include 24/7 access, paperless billing, payment history, and autopay options.
Auto-Draft Program
Like Lancaster, PA, Lancaster, TX offers an auto-draft program to have water bills paid automatically each month from your bank account.
To enroll, download the auto-draft form from the city’s website, fill it out with your details, and submit it to the utility billing office.
Pay by Mail
Mail signed checks or money orders payable to “City of Lancaster” with your account number to:
City of Lancaster
Utility Billing
P.O. Box 940
Lancaster, TX 75146
Make sure payments arrive before the due date to avoid penalties.
Pay by Phone
Call 972-218-1328 to pay Lancaster, TX water bills by phone. Provide your account number and card details.
A processing fee is charged for phone payments. But it’s a quick, easy option when needed.
Pay in Person
Head to Lancaster City Hall at 211 N Henry St, Lancaster, TX 75146 to pay water bills in person Monday-Friday 8AM-5PM.
To avoid late fees, in-person payments must be received before 4:30PM on the due date.
Other Bill Pay Tips
Here are some other tips to simplify paying your water bill in Lancaster, PA or Lancaster, TX:
- Sign up for paperless billing to receive bills electronically
- Opt in to text/email reminders before bills are due
- Avoid late fees by paying a few days early
- Set up automatic payments as a hassle-free option
- Keep your account number handy to expedite phone/online payments
- Know the various fee amounts, processing times, and due date deadlines
Paying your water bill in Lancaster doesn’t have to be a chore. Convenient online payments, recurring bank drafts, and other options exist to fit your lifestyle. Avoid late fees, save time, and simplify the process.
Both Lancaster, PA and Lancaster, TX aim to provide fast, flexible payment methods for utility customers. Pay bills from home, on the go, by phone, mail, or in person. Just pick the solution that suits your needs and say goodbye to bill pay hassles!
Step 2 – Link Utility Bill to Citizen Self Service Account
You must link your utility bill to your Citizen Self Service account to be able to view and pay your bill online. This is a one-time process; it does not need to be repeated each time you view/pay your bill.
What can we help you find? Search for:
Citizen Self Service is your portal to City of Lancaster utility and real estate tax billing. Click here to access Citizen Self Service.
LANCASTER – HOW TO PAY WATER AND HOA VIA MAYA APP – SOUTHLINK – AQUALINK
Where can I pay my utility bill in Lancaster?
Also available to customers is a utility bill drop off box located near the east entrance of City Hall. For your convenience the City of Lancaster offers customers to pay through automatic bank drafts in which your utility bill will automatically be deducted from your checking or savings account.
What is the Lancaster Payment Portal?
The Lancaster Payment Portal is a facility where students, parents, staff, or sponsors can pay tuition and/or accommodation fees and many other items online.
How do I pay my water bill in Lansing?
The Village of Lansing accepts water utility bill payments by phone. Please call: (888) 796-9643 (this number is unique for Lansing). You must know your water account number. VISA, MasterCard, Discover, and American Express are accepted. The user will absorb the convenience fee of $1.00 or 2.25%. There is an option for English or Spanish.
Where can I make a payment for my water bill?
The payments are real time and the account updates once the transaction is complete. You can make a payment in person for your water bill at the Utility Billing office inside City Hall located at 211 N. Henry Street. Also available to customers is a utility bill drop off box located near the east entrance of City Hall.