Having dependable electric service is crucial for any home. As a member of Cuivre River Electric Cooperative (CREC), it’s important to understand your electric bill and pay it on time each month. This article provides an in-depth look at CREC billing and outlines the most convenient ways to pay your electric bill.
About Cuivre River Electric Cooperative
CREC is the largest electric distribution cooperative in Missouri, providing electric service to over 70000 homes farms and businesses across Lincoln, Montgomery, Pike, St. Charles and Warren counties.
As a not-for-profit electric cooperative, CREC is owned by its members and focused on providing reliable electricity at the lowest reasonable cost. The co-op is governed by a democratically elected board of directors.
Understanding Your CREC Electric Bill
CREC bills members monthly for electric service Here’s what you’ll find on your CREC electric bill
- Account number, meter number, billing date
- Service address and due date
- Electricity usage in kWh
- Itemized charges for rates, fees, credits
- Billing and payment summary
- Usage history and comparison
Review your usage each month and note any spikes that could indicate wasted energy or leaks Understand the rates and fees that make up your total charges,
When is Your CREC Electric Bill Due?
CREC electric bills are due by the due date printed on your statement, typically around the 25th of each month.
You can request a different due date like the 1st, 5th or 15th to better align with your pay schedule.
Payments received after the due date will incur a late payment fee.
5 Ways to Pay Your CREC Electric Bill
CREC offers several options to pay your electric bill conveniently each month:
1. Pay Online
The fastest way to pay is through SmartHub. Register to pay by debit/credit card or e-check.
2. Auto Bill Pay
Sign up for automated payments deducted from your bank account on the due date through SmartHub.
3. Pay by Phone
Call 800-392-3709 to pay your CREC bill over the phone using your credit/debit card.
4. Pay by Mail
Mail your payment to P.O. Box 160, Troy, MO 63379 using the stub from your bill. Allow 5 business days for delivery to avoid late fees.
5. Pay in Person
Stop by either CREC office in Troy or Lake Saint Louis to pay your bill in person with cash, check or card.
6. Pay at a Kiosk
Find PayGo kiosks at local retailers to pay your electric bill in cash.
Budget Billing for Consistent Payments
CREC’s Budget Billing lets you pay a consistent amount each month to avoid seasonal peaks. Your account is reviewed periodically and the amount adjusted if needed to cover actual charges.
Financial Assistance for Electric Bills
If you’re struggling to pay your CREC electric bill, see if you qualify for energy assistance such as:
-
Low Income Home Energy Assistance Program (LIHEAP)
-
Ameren Missouri Energy Assistance programs
Contact CREC to discuss bill payment assistance options if you cannot pay in full.
Avoid Late Fees with Reminders
To prevent missed payments, CREC lets you opt in to receive bill reminders by phone, email or text. Sign up through SmartHub to get notices when your bill is ready and when your due date approaches.
Moving? Update Your CREC Account
If you’re moving within or outside of CREC’s service territory, promptly update your account information and end service at your old address. This ensures accurate billing between residents.
Paying your CREC electric bill fully and on time every month avoids penalties and disruption to your electric service. Use their online, phone, auto pay, mail and in-person options to find the payment methods that fit your needs and schedule. Keeping your co-op account up to date helps CREC continue providing reliable electricity to power homes across central Missouri.
Useful Information for Cuivre River Electric Cooperative, MO Customers DescriptionCuivre River Electric Cooperative is a utilities provider specializing in electricity distribution. It serves rural areas in eastern Missouri, delivering reliable and affordable power to its members. Phone Numbers
| Parent Company: | Touchstone Energy |
| Services : | Electric |
| Industry Groups : | Utilities |
| Service Area : | Missouri |
How To: Use our 24-hour payment kiosk
FAQ
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Who is Cuivre River Electric Cooperative?
Cuivre River Electric Cooperative promises to provide your residential and commercial energy services while meeting the highest standards of accountability, integrity, innovation and commitment to your community.
What are Cuivre River Electric Cooperative’s privacy practices?
Bug fixes. The developer, Cuivre River Electric Cooperative Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy. The following data may be collected and linked to your identity:
How do I contact Cuivre River?
Cuivre River: (636) 695-4700. By Ameren UE or Spire Spire: (800) 887-4173. Please contact our utility billing office at (636) 639-2155 with any questions; we are open Monday-Friday from 8 a.m. to 5 p.m. Water, sewer and solid waste services are billed monthly and due 10 days after the bill date.
How do I pay my utility bill at 1001 Schroeder Creek Blvd?
The drop box is available at City Hall, located at 1001 Schroeder Creek Blvd. Cash, check and money orders are accepted. MasterCard, Visa, American Express and Discover are accepted with a 2% surcharge added. For the average resident paying their utility bill with a credit card, this will equal approximately $2 per billing cycle.