Paying your Wheaton Sanitary District bill doesn’t have to be a hassle. As a Wheaton resident, I know firsthand how confusing utility bills can be. That’s why I’ve created this comprehensive guide on understanding and paying your Wheaton Sanitary District bill.
What is the Wheaton Sanitary District?
The Wheaton Sanitary District (WSD) treats wastewater and maintains sanitary sewer lines for areas of Wheaton and surrounding towns. They are a separate government agency from the City of Wheaton. The WSD serves about 75,000 residents.
What Does Your WSD Bill Pay For?
Your WSD bill pays for:
- Treating wastewater from your home at the WSD treatment plant
- Maintaining sanitary sewer lines that connect your home to the treatment plant
- Operating costs for the WSD
You only pay for wastewater that goes down your drains – not any water usage.
How is Your WSD Bill Calculated?
For most homes, your WSD bill is based on your water usage. The WSD gets your monthly water meter readings from your water provider (City of Wheaton, Village of Carol Stream etc).
If you have a private well, the WSD collects your monthly meter readings directly.
The more water you use the higher your WSD bill.
When Will You Get Your WSD Bill?
WSD bills are sent out monthly, near the end of each month.
You can choose to receive bills by email through WSD’s online payment system, GreenPay. Or you’ll get a paper bill in the mail.
Understanding Your WSD Bill
Your WSD bill breaks down charges like this:
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Base Rate: A flat monthly fee to cover WSD operating costs. This is the same for all customers.
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Treatment & Conveyance Rate: Charges per 1,000 gallons for treating wastewater and conveying it through sewer mains.
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Collector Sewer Maintenance: Charges per 1,000 gallons for maintaining neighborhood sewer lines.
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Meter Charge: For private well customers only, covers meter reading costs.
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Sales Tax: 7.25% sales tax on charges.
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Total Current Charges: Sum of all charges for the month.
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Previous Balance: Any past due balance.
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Credits: Any credits on your account, like senior discounts.
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Amount Due: Total amount you owe for the month.
When is Your WSD Bill Due?
Your WSD bill is due by the 25th of each month. A late fee of 1.5% is added to unpaid balances after the 25th.
If the 25th falls on a weekend or holiday, bills are due the next business day.
5 Easy Ways to Pay Your WSD Bill
Fortunately, the WSD offers several convenient payment options:
1. AutoPay
Set up automatic monthly payments through WSD’s online system, GreenPay. Payments will be automatically deducted from your bank account on the due date.
2. Pay Online
Make one-time online payments through GreenPay using your bank account, Visa, MasterCard or Discover.
3. Mail Payment
Mail your check or money order to the WSD lockbox (PO Box 4490, Carol Stream, IL 60197-4490). Allow 5-7 days for delivery.
4. Pay In Person
Bring cash, check or credit/debit card to the WSD office at 1S649 Schaffner Rd, Wheaton, IL 60189.
5. Drop Box
Place your payment in the secure drop boxes located at:
- WSD office parking lot (24/7)
- Creekside Drive behind WSD plant (24/7)
Avoid third party bill pay services, as WSD only utilizes GreenPay.
What If You Can’t Pay Your WSD Bill?
If you’re having trouble paying your bill, WSD offers assistance programs and payment plans. Contact their office at 630-668-1515 to learn more.
The DuPage County LIHWAP program also provides financial aid for utility bills. More information is available on the WSD website.
Moving In or Out? Request a Final Bill
If you’re moving, be sure to request a final bill from the WSD to close your account. Homeowners can use the Final Bill Form, while renters should use the Renter Move-Out Form.
This will ensure you only pay for the service while you lived at the property.
Key Takeaways
- The Wheaton Sanitary District provides wastewater treatment and sewer maintenance
- Your bill amount is based on your monthly water usage
- Bills are issued monthly and due by the 25th
- Pay online, by mail, in person or via drop box
- Assistance programs available if you can’t pay
- Request a final bill when moving out
Understanding what you’re paying for and how to easily pay your Wheaton Sanitary District bill can help avoid any headaches. Their website, wsd.dst.il.us, also has lots of helpful info.
How It All Works Ever wonder what happens to the water you use in your home? Wheaton Sanitary shows you how your wastewater is filtered, the lab process, and what is done with the digested sludge.
NACWA Platinum Award Winning Plant- Five years of complete and consistent National Pollutant Discharge Elimination System permit compliance.
Pay Water and Sewer bills online
Does Wheaton sanitary district have online bill payment?
Wheaton Sanitary District offers online bill payment based on customer feedback. The district — which treats wastewater for roughly 62,000 constituents in a 9,000-acre area of Illinois — implemented this feature along with providing information about sewer backup emergencies on its website.
How do I contact Wheaton sanitary district?
You can contact them directly by phone at 630-668-1515. I’m looking for my bill. Where can I find it? View your bill online at Wheaton Sanitary District . What types of Wheaton Sanitary District payments does doxo process? doxo processes payments for all Wheaton Sanitary District services, including Water & Sewer and others.
Who pays for sewage treatment in Wheaton?
In addition to the City of Wheaton utility bill, residents receive a separate bill for sewage treatment from either the Wheaton Sanitary District or the DuPage County Public Works Department, both of which are separate governmental agencies.
Who provides sewer treatment for Wheaton residents?
The Wheaton Sanitary District or the DuPage County Public Works Department provide sewer treatment for Wheaton residents. Most of the City is served by the Wheaton Sanitary District, but the far southeastern portion of the City is served by DuPage County.
What is Wheaton online bill pay?
Wheaton Online Bill Pay offers Wheaton residents the option to pay water and/or sewer bills online. Through this service, you can: Learn more about Wheaton Online Bill Pay, pay your bill, or sign up for AUTO PAY. Wheaton Online Bill Pay offers Wheaton residents the option to pay water and/or sewer bills online.
How do I get a utility bill in Wheaton IL?
For utility billing questions, please contact the Finance Department by phone: 630-260-2000 or by email [email protected]. The City’s Finance Department oversees utility billing for water, sewer and stormwater in Wheaton. We also collect utility bill payments and oversee collection of past due accounts.