How to Pay Your Entergy Arkansas Utility Bill

Receiving electricity and gas services from Entergy Arkansas is convenient, but you have to make sure to pay your bill on time each month. This article will explain the various ways Entergy Arkansas customers can pay their utility bills.

Entergy Arkansas provides power to over 700,000 customers in 63 counties. They offer residential and business accounts for electricity and natural gas. After using these services each month, you will receive a bill from Entergy Arkansas outlining your charges. As a customer, you are responsible for paying this bill by the due date.

Luckily, Entergy Arkansas offers several payment options:

Pay Online

The fastest way to pay your Entergy Arkansas bill is online through their website. Go to www.entergy-arkansas.com and click on “Pay My Bill” at the top. This will direct you to their online Account Management portal.

You can either sign-in to your existing account or set up a new account if needed Enter your Entergy Arkansas account number and billing details, The system will display your current balance and payment history

Select “Make Payment” to proceed. You can choose to pay the full balance, minimum amount due, or a custom partial payment. Entergy Arkansas accepts online payments from credit/debit cards, checking/savings accounts, and bill pay services. There are no fees to pay online.

Online payments post instantly to your account, so it’s a great option if your bill is due soon. You’ll receive a confirmation email after the transaction is completed.

Pay by Phone

If you prefer to pay your bill directly over the phone, Entergy Arkansas offers a Pay-by-Phone system. Call 1-800-368-3749 and select the billing and payments menu option.

You will need to provide your 10-digit Entergy Arkansas account number. The automated system can check your current balance, review recent payments, and more. Follow the prompts to make a payment using your credit/debit card or checking account.

The automated Pay-by-Phone system is available 24/7. There is a small fee per transaction to use this method. It’s helpful if you want to pay your bill at night or on weekends.

Pay by Mail

For a more traditional approach, Entergy Arkansas customers can mail in a payment. Write your 10-digit account number on the check or money order and send it to:

Entergy Arkansas Payment Processing
P.O. Box 8103
Baton Rouge, LA 70891-8103

Make sure to mail your payment 5-7 business days before the due date listed on your bill. This allows time for the postal service to deliver it and Entergy to process it. Include your payment stub from the bill to expedite processing.

Paying by mail gives you time to go to your bank and withdraw funds. However, it’s slower than electronic payments and does not give instant confirmation. Make sure to track your mailed payments.

Pay in Person

If you want to hand-deliver your payment in person, Entergy Arkansas has over 20 authorized pay agents around the state. These are third-party bill payment locations such as grocery stores and check cashing stores.

Bring your Entergy Arkansas bill with you. Payments can be made in cash or with debit/credit cards for a small service fee. Receipts are provided immediately when paying in person.

Visit www.entergy-arkansas.com to find authorized pay agents near you. Some locations have extended hours nights and weekends for added convenience. It’s a quick option if you prefer paying your bill in person.

Enroll in AutoPay

For hands-free bill payment, sign up for AutoPay at Entergy Arkansas. This automatically deducts your monthly payment from a checking/savings account or credit card.

On your bill due date each month, Entergy Arkansas will charge the full amount or minimum due. You don’t have to remember to manually pay each bill. AutoPay prevents late fees caused by forgetting a payment.

Enroll in AutoPay through Entergy’s online Account Management or by calling customer service. Make sure to monitor your account activity and have sufficient funds on your payment date. You can cancel AutoPay anytime.

Apply for Payment Arrangements

Some Entergy Arkansas customers face financial hardships that make it difficult to pay their full bill on time. The utility company offers personalized payment arrangements in these situations.

If you cannot pay your full balance due to job loss, medical issues, or other circumstances, call Entergy Arkansas at 1-800-ENTERGY to explain your situation. Based on your need, they may extend your due date or set up a monthly installment payment plan.

By setting up a payment arrangement, you can avoid service disconnection as long as you follow the agreed upon terms. Be proactive in contacting Entergy Arkansas to discuss options as soon as you realize you cannot pay on time. Don’t wait until you receive a shut off notice.

Look Into Bill Assistance Programs

Low-income customers can get help paying Entergy bills through bill assistance programs like Low Income Home Energy Assistance Program (LIHEAP).

Based on your household income, LIHEAP provides credits on your Entergy account to cover all or part of the balance. Seniors and families with children may qualify. Visit www.adeq.state.ar.us to apply.

Entergy Arkansas also partners with community action agencies that assist qualifying customers. Contact Entergy Arkansas to learn about eligibility for utility bill assistance programs to ease the financial burden.

What If I’m Behind on Payments?

If you fall too far behind on Entergy Arkansas bills, your account will be considered delinquent and you can face service disconnection. Also, a delinquency can hurt your credit score.

First, call Entergy immediately if you get behind and cannot pay in full. Explain your situation – they will try to offer solutions before disconnecting service. Avoid letting large balances go unpaid.

If your account gets sent to a debt collection agency, act quickly. Work out a repayment plan with the agency. Get documentation in writing to protect your credit standing and avoid potential legal action.

Ways to Avoid Late Fees

Paying your Entergy Arkansas utility bill on time every month avoids penalties. Here are some tips:

• Set bill reminders on your phone calendar a few days before your due date.

• Opt-in to receive due date reminders from Entergy via email, text, or phone call.

• If mailing payment, send it 1 week before the due date in case of mail delays.

• Sign up for AutoPay to ensure your bill gets paid automatically each month.

• Contact Entergy immediately if you anticipate payment issues to discuss options before the due date.

Keeping your Entergy Arkansas account in good standing takes diligence. Utilize the many payment methods available, and communicate with them if you need assistance. Pay each bill fully and on time to provide seamless energy service to your home or business.