When you get electric service from the Kauai Island Utility Cooperative (KIUC) in Hawaii, paying your bill conveniently online is a breeze. KIUC offers Kauai residents multiple options for secure digital utility payments. Read on to learn the benefits of paying online and how to manage your electric account with KIUC.
Why Pay Your KIUC Electric Bill Online?
Paying online with KIUC provides many great advantages:
-
Convenience – Pay anytime, anywhere with an internet connection
-
Speed – Payments process instantly to your account
-
Security – The payment portal uses encryption to protect your data
-
Paperless Billing – Go green by opting out of mailed paper bills
-
Account Management – View statements payment history update details online
-
Automatic Payments – Set up recurring auto-pay from your bank account
Save yourself time and hassle by paying from home, KIUC makes it quick and easy!
How to Pay Your KIUC Electric Bill on the Website
Paying on the KIUC website takes just minutes:
-
Go to www.kiuc.coop
-
Click on “Payment Options” under Member Services
-
Select “Pay Now” and enter your account information
-
Choose a payment amount and complete checkout
You can easily pay as a guest without creating an account. Payments post instantly to your balance.
Setting Up Online Account Access with KIUC
To fully manage your electric account online, register for “SmartHub” access:
-
Go to www.kiuc.coop and click “SmartHub Login”
-
Click “New User” and enter your account number or meter number
-
Create a username and password
-
Verify your identity and agree to the terms of use
Once registered, you can log in to view statements, payment history, usage, set up recurring payments and paperless billing, report outages, and more!
Payment Options for KIUC Electric Bills
In addition to fast online payments, KIUC also accepts electric bill payments by:
-
Phone – Call 808-246-4300 to pay using the automated system
-
Mail – Send checks or money orders to the payment address
-
Drop box – Use the drop box at the KIUC office in Lihue
-
In person – Visit the KIUC office lobby in Lihue
-
Kiosk – Pay by cash or check at the self-service kiosk
-
Western Union – Pay with cash at Western Union agent locations
Choose the most convenient payment option for your needs.
Avoid Late Fees and Service Disruption
If you are unable to pay your KIUC electric bill by the due date, pay the outstanding balance online as soon as possible to avoid a late payment fee or potential service interruption.
You may incur a late fee if your account has a past due balance. Call KIUC at 808-246-4300 if you need to set up a payment plan or discuss payment assistance options.
Get Financial Help Paying Your KIUC Electric Bill
For low income Kauai residents, KIUC partners with Hawaii Energy and other organizations to provide utility financial assistance.
You can apply for grants and credits to help cover your electric expenses. Visit the KIUC website or call their team to learn about qualification requirements and how to apply.
Manage Your KIUC Account Online
The SmartHub online portal makes managing your entire electric account simple. With SmartHub you can:
-
Pay your bill in seconds
-
Setup automatic recurring payments
-
View monthly statements and payment history
-
Monitor your energy usage
-
Update account information
-
Report outages
-
And more!
Go paperless and simplify bill payment with SmartHub. Paying online helps you avoid those late fees and keep your lights on. Set it and forget it with automatic payments from your bank account. Managing your electric service digitally with KIUC provides convenience, control, and peace of mind.
West Kauai Energy Project – How it Works
FAQ
How do I pay my KIUC bill by phone?
Who owns KIUC?
How do I report a power outage in Kauai?
Who provides electricity on Kauai?
What is Kauai island utility cooperative?
Kauai Island Utility Cooperative was formed in November of 2002 and is one of America’s newest electric cooperatives; one of approximately 900 electric cooperatives serving electric consumers in 48 states. KIUC operates as a not-for-profit organization that is owned by its members and governed by an elected board of directors.
How do I pay my Kauai island utility cooperative Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Kauai Island Utility Cooperative. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How do I pay my KIUC electric bill?
KIUC maintains and bills more than 33,000 residential and commercial electric meters each month. As a member of KIUC, you have the option to pay with cash, check or credit card, receive your bills electronically and manage it all with our Smarthub service. New bill mailed, includes past due notification and final limit/disconnection warning.
How do I contact KIUC?
Call 808.246.4300 M-F 8am-4pm or email us anytime at [email protected] Use SmartHub to make payments, view bills and manage your account. Trouble Logging In? On December 28, 2022, KIUC filed a rate case with the Hawaiʻi Public Utilities Commision. Rate case documents and other information, including FAQs, can be found here: