How to Pay Your Sellersburg Water and Sewer Bill Online, by Phone, or In Person

Paying your water and sewer bill is an essential task for any Sellersburg resident. The town makes the process convenient through several payment options including online, by phone, in person, or by mail. I’ll walk through the simple steps for each method so you can choose what works best for your needs.

Paying Online

Paying online is the quickest and most convenient way for most people. Here are the steps:

• Go to https://www.utilitybillingsystem.us/Default.aspx?CompanyID=4bbdba90-ffb8-41e8-878f-f24808d4b725

• The first time you use the new online payment system, you’ll need to register your account. Click on “Consumer Registration” and enter your account information.

• On subsequent logins click “Login” and enter your username and password.

• You’ll be taken to your account dashboard. Click on “Make Payment” to pay your current bill.

• Enter your payment details including card number, expiration date, and security code Debit cards, credit cards, and eChecks are accepted

• Review the payment details and submit. You’ll receive a confirmation email with your receipt.

Paying online lets you view billing history, make recurring payments, and receive paperless bills. It’s the easiest way for most people to pay their Sellersburg water and sewer bill.

Paying by Phone

You can also pay your Sellersburg water and sewer bill over the phone using the automated payment system

• Call 888-537-0127

• Follow the prompts to enter your account number and access code found on your bill.

• Choose whether to pay with debit card, credit card, or eCheck.

• Enter your payment details.

• Stay on the line to receive your confirmation number.

Paying by phone is quick and easy. Just reference your latest bill to have the account number and access code handy. It’s a good option if you prefer talking to an automated system over logging into a website.

Paying by Mail

To pay your water and sewer bill by mail:

• Write your account number on the check or money order. This is found on your bill.

• Make the check or money order payable to Sellersburg Billing Office.

• Mail your payment to:

  Sellersburg Billing Office
  PO Box 175
  Sellersburg, IN 47172

• Allow 5-7 business days for the payment to process. Late fees apply if received after the due date.

Paying by mail is straightforward but can take over a week to process. Make sure to mail your payment at least 7 days before the due date to avoid late fees. I recommend paying online or by phone if you need immediate payment processing.

Paying In Person

You can pay your Sellersburg water bill in person at:

Sellersburg Utility Office
103 S. New Albany Street
Sellersburg, IN 47172

The office hours are Monday-Friday from 9am-4pm. Here’s what to do:

• Bring your payment (cash, check, money order, or card) and latest bill.

• Get in line to speak with a customer service representative.

• Provide your account number and payment.

• Receive a printed receipt.

Paying in person gives you the option to talk through any account issues with a billing specialist. Just be aware of the limited office hours.

There’s also an after hours drop box located under the drive-thru canopy on the side of the building. Payments left in the drop box by 4pm on the due date avoid late fees.

Avoid Service Interruptions

It’s important to pay your Sellersburg water and sewer bill on time each month. Failure to pay by the due date can result in service interruptions.

Here are some tips:

• Mark your due date on your calendar so you remember. Due dates are shown on each bill.

• Pay online and setup automated monthly payments to never miss a payment.

• If paying by mail or in person, allow 7 days for processing to avoid late fees.

• Call the billing office immediately if you anticipate difficulty paying on time. They may be able to setup a payment plan.

• To avoid service interruptions, disconnect payments must be received by 4pm the day before disconnection day.

Paying your water and sewer bill on time avoids penalties and service disruptions. Sellersburg provides flexible options like online payments to make it as easy as possible. Reach out to the billing office if you need assistance managing payments.

Starting or Stopping Service

To start new water/sewer service when moving to Sellersburg:

• Complete the new service agreement online or in person.

• Provide a valid ID, rental agreement or proof of property purchase.

• Pay the $55 administrative fee.

Please allow one business day for new service activation after completing the application.

To stop services due to moving out of Sellersburg:

• Complete the cancel service agreement online or in person.

• Provide at least one week’s notice to have services ended on your desired date.

• Pay any remaining balance on your account. Refunds are issued for any overages.

The billing office will handle shutting off services on your end date. Be sure to schedule properly around moving out.

Starting or stopping Sellersburg water/sewer service is easy. Just complete the new/cancel service agreement and coordinate timing with the billing office.

Contact Billing Office for Assistance

The Sellersburg Billing Office team is available to help with any payment issues or account management needs:

Phone: (812) 246-3821 (press 1 for billing)

Email: [email protected]

In Person: 103 S. New Albany Street, Sellersburg, IN 47172

Office Hours: Monday-Friday 9am-4pm

The billing office can answer questions about online payments, due dates, service activation/disconnection, payment arrangements if you are unable to pay, and any other utility billing needs. Don’t hesitate to contact them.