A Step-by-Step Guide to Paying Your Hazleton City Authority Bill Online

Having reliable public utilities like water, sewer, and trash collection is vital for any community. As a resident of Hazleton, PA, the Hazleton City Authority (HCA) provides these essential services for your home or business And making sure your HCA bills get paid on time each month is important The good news is HCA offers a fast, easy online bill pay system. In this comprehensive guide, I’ll walk you through the entire process of setting up an account and paying your Hazleton City Authority bill online in just minutes.

Overview of Hazleton City Authority

The Hazleton City Authority is a municipal authority that provides water, sewer, solid waste/recycling, and stormwater management services for residents and businesses in the Greater Hazleton area of Luzerne County, PA. HCA has over 18,000 customer accounts that rely on them for these vital utilities.

HCA bills customers monthly and offers several ways to pay your bill This includes by mail, at local checkout counters, by phone, and online through their web bill pay portal. I’ll focus on this online payment option which allows you to securely manage your HCA account and pay bills from anywhere in just minutes.

Benefits of Paying Your HCA Bill Online

There are many advantages to paying your HCA bills through the online bill pay system:

  • It’s fast and convenient – Pay in minutes any time of day without leaving home Much faster than mailing in a check

  • Multiple payment methods – Pay your bill online using a credit/debit card, electronic funds transfer, PayPal, and more.

  • Access billing history – View and download past HCA statements going back several months in one place.

  • Setup autopay – Setup recurring automatic payments from a card or bank account to avoid late fees.

  • Go paperless – Reduce clutter and save trees by opting into paperless billing.

  • Secure – The online system uses encryption to keep your data safe and private.

  • Mobile friendly – Pay bills on-the-go from your smartphone or tablet with the web portal.

How to Pay Your HCA Bill Online in 3 Simple Steps

Ready to get started using Hazleton City Authority’s online bill pay system? Follow these easy steps:

Step 1: Set Up Your Online Account

First, go to HCA’s online payment website at https://hcawater.smartpayworks.com. Click on “Register” below the login fields to create your new account.

You’ll need to provide some basic details like name, address, account number, email, etc. Make sure everything matches your HCA billing details exactly. Once registered, you can then login anytime.

Step 2: Select Your Account to View & Pay

After logging in, you will see a dashboard listing your HCA accounts with balances. Click on the account you want to make a payment for.

This will display details for that account including amount due. Verify details like service address are correct. Then click “Pay Now” to go to the payment screen.

Step 3: Enter Payment Details

In the payment screen, first confirm your total balance due. Enter the payment amount you wish to pay (can be full balance, minimum due, or a custom amount).

Next, select your preferred payment method – credit/debit card, electronic funds transfer from your bank, PayPal, or whatever you have set up in your account.

Finally, complete the payment process by confirming details and clicking submit. Your Hazleton City Authority bill is now paid online!

Helpful Tips for Managing Your HCA Account

Take advantage of all the account management features available through the HCA online and mobile bill pay portal:

  • Set up automatic payments so your bill gets paid on its due date every month, avoiding late fees.

  • Go paperless by opting into e-statements rather than mailed paper bills. This saves both paper and mailbox clutter.

  • Update your stored payment methods or account details if anything changes. This keeps your account current.

  • Review past statements and billing history to track your usage and charges over time. Print copies if needed.

  • Sign up for email/text alerts when your new bill is ready and when a payment is due so you never miss it.

  • Contact HCA customer service directly through the online portal if you need help or have billing questions.

So don’t wait until you get your next paper statement in the mail. Take control of your HCA account today by signing up for online bill pay. It’s fast, convenient, mobile, paperless, and the smart way to manage those essential water, sewer, and waste bills.

Hazleton City Authority Bill Pay

The forms above are available for download. Completed forms can be mailed directly to the Hazleton City Authority or customers may leave their completed paperwork or their monthly bill check payments in the drop-off boxes located in our office vestibule.(No cash payments) at the front entrance of the HCA Administrative Building between the hours of 9AM and 4:15 PM Mon-Fr THANK YOU FOR YOUR COOPERATION AND PLEASE STAY SAFE

HCA PRESENTA NUEVAS OPCIONES DE PAGO

****Beginning June 1, 2021 the HCA will be transitioning on line payments to Smart Bill

The HCA is now providing new payment options: ** fees applyCredit card payments (link on our website only-hcawater.org) Checks (link on our website -hcawater.org)**Checks mailed to address provided on your bill. Checks and money orders only at the HCA Admin. Building lock box. Cash and check payments at Fidelity banks. Pay by phone (new)**An option to receive your monthly bill by email (new) Auto credit card payments (new)**Just click the icon “Pay Your Bill” on the HCA website to access the new Smart Bill customer portal.

Pagos con tarjeta de crédito (enlace en nuestro sitio web es-hcawater.org) Cheques (enlace en nuestro sitio web -hcawater.org)**Los cheques que se envían por correo a la dirección proporcionada en su factura. Cheques y giros postales solamente se pueden dejar en la oficina de Administracion de HCA en la caja de seguridad. Pagos en efectivo y con cheque los puede hacer en los Bancos Fidelity. Empezando el 1 de Junio Pagos por telefonos (Nuevo)**Una opción para recibir su factura mensual por correo electrónico. (nuevo) Pagos automáticos con tarjeta de crédito (nuevo)**Simplemente haga clic en el icono “Pague su factura” en el sitio web de HCA para acceder al nuevo portal del cliente de Smart Bill.

You can now monitor your daily water consumption by using this APP.

** The water reads come through every 6- hours.

ATTENTION

Municipal Street Cleaning is upon us, water customers may at times experience dirty water. If this happens HCA crews will be flushing in that area to clear the water.

If your water is discolored, please run your water for a few minutes to help clear the problem. That process may be needed to be repeated to help resolve the decolorization.

We apologize for the inconvenience.

Water main work near Hazleton to leave Carbon County residents without water

Who is Hazleton City authority?

The Hazleton City Authority operates projects and facilities and also provides safe clean drinking water to our customers in 14 municipalities in 3 counties. 400 East Arthur Gardner Parkway Hazleton,PA 18201 Business Hrs. Mon-Fri – 9:00AM until 4:15 PM Phone: 570.454.2401 570.453.1849 (FAX)

How much have HCA customers donated to the Hazleton Police Department?

HCA customers have donated well over $125,000 to the Hazleton Police Department! THANK YOU TO ALL! The Hazleton City Authority operates projects and facilities and also provides safe clean drinking water to our customers in 14 municipalities in 3 counties. 400 East Arthur Gardner Parkway Hazleton,PA 18201 Business Hrs.

What time does the Hazleton City Authority Board of directors meet?

La asistencia máxima de servicios públicos tiene un tope de $ 8,000. The HAZLETON CITY AUTHORITY Board of Directors will hold their regular scheduled meeting on Tuesday, November 12th, 2024, starting at 6:00 P.M in person open to the public. Members of the public will have the option of attending in person or via Zoom.

How do I pay my HCA Bill?

Checks mailed to address provided on your bill. Checks and money orders only at the HCA Admin. Building lock box. Cash and check payments at Fidelity banks. Just click the icon “Pay Your Bill” on the HCA website to access the new Smart Bill customer portal. Los cheques que se envían por correo a la dirección proporcionada en su factura.

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