Paying your electric bill on time each month is an important responsibility. As a Caney Fork Electric Cooperative customer you have multiple options to pay your bill conveniently. In this comprehensive guide we will walk through the various ways you can pay your Caney Fork electric bill.
Online Bill Pay
The easiest way to pay is online through the MyCFEC portal. Setting up an online account takes just a few minutes. You’ll need your account number and an email address. Once your account is activated, you can securely view your balance and make a payment any time of day.
Online bill pay allows you to avoid late fees. You can set up recurring payments or make one-time payments. The funds are drafted from your bank account on the due date, so you don’t have to remember to pay each month.
Pay By Phone
Call 1-800-636-2632 to make a payment over the phone using a debit/credit card or checking account Our automated system is available 24/7 You’ll just need to enter your 10-digit account number and billing zip code,
Speaking to a customer service agent during business hours is another phone payment option. They can take your payment information securely. This is a good choice if you have questions about your bill but still need to pay by the due date.
Pay By Mail
If you prefer to pay the old-fashioned way, you can mail your payment to:
Caney Fork Electric Cooperative
P.O. Box 240
Woodbury, TN 37190
Mail your check or money order with the payment stub from your bill. Allow 3-5 business days for delivery and processing to avoid late fees. You can also use the pre-addressed envelope included with your bill.
Pay in Person
Visit the Caney Fork Electric office Monday through Friday from 8:00am to 4:30pm to pay in person. The office is located at 1651 South Grundy Quarles Highway in Woodbury.
Bring your payment stub and cash, check, or money order. You can also pay using a credit/debit card when paying in person. Drive-thru windows are available for quick service without leaving your vehicle.
Payment by Bank Draft
Sign up for monthly bank draft payments and your electric bill will be paid automatically each month. This free service ensures your payment is always on time, giving you peace of mind.
Complete a bank draft authorization form with your account information. Payments will be drafted from your account on the due date every month going forward. You’ll still receive a bill for your records.
Financial Assistance Programs
If you’re struggling financially, Caney Fork offers assistance programs like Budget Billing to average out payments. The Tasley Assistance Fund provides emergency bill payment assistance for qualifying accounts. Contact a customer service agent to learn more about bill assistance.
Payment Arrangements
Sometimes unexpected situations arise that make paying your bill difficult. Caney Fork understands and is willing to work with you. Payment arrangements spread your balance over a period of time. Arrangements can be made over the phone or in the office.
Third-Party Bill Pay Services
Apps and services like Doxo, Prism, and Checkfreepay allow you to receive, view, and pay all your bills in one place. Connect your Caney Fork account and other bills to the platform of your choice for simplified bill management.
Late Payments and Disconnection
It’s important to pay your Caney Fork electric bill by the due date each month to avoid penalties. Late fees of 5% apply to overdue account balances. Accounts 30+ days past due may be subject to disconnection. Reconnection fees will then apply to resume service.
Payment Processing Time
Allow 1-2 business days for electronic payments made online, by phone, or through third-party services to process. Mailed payments take longer, so allow 5 business days. Same day processing is available when paying in person during office hours.
Confirm Payment Credits
Log in online or contact customer service to confirm your payment processed. Account credits may take up to 48 hours to appear, so check your account if your payment is not showing. agents can investigate if your payment didn’t apply correctly.
MANAGE YOUR ACCOUNT
Make payments, view bills and manage your account.
Most outages are small and take only a short period of time to restore. When power outages are widespread, an overall plan of action is put in place that involves every employee. When the power goes out Caney Fork Electric Cooperative crews are ready to respond 24 hours a day.
The energy right® new homes program provides energy efficiency, comfort, quality and savings. The energy right® program lets you spend less each month on energy bills, so that you can have more to spend on other things that make life more enjoyable.
Communitytvtn Features 2024 Caney Fork Electric Cooperative’s Annual Meeting
Does Caney Fork have a bank draft program?
Bank Draft: Caney Fork Electric Cooperative’s Bank Draft program takes the work and worry out of paying your electric bill each month.
What happens if Caney Fork Electric Cooperative Power goes out?
Make payments, view bills and manage your account. Most outages are small and take only a short period of time to restore. When power outages are widespread, an overall plan of action is put in place that involves every employee. When the power goes out Caney Fork Electric Cooperative crews are ready to respond 24 hours a day.
Where is Caney Fork Electric Co-op located?
Electric Company Electric Cooperative Utility Company Energy Supplier Power Company Caney Fork Electric Co-Op, located in Smithville, Tennessee, is a member-owned electric distribution cooperative serving residential, commercial, and industrial customers in the surrounding area.