A Guide to Paying Your Cedartown Water Bill Online

Living and working in the city of Cedartown, Georgia means you receive your water and wastewater services from the city’s Public Works department. Keeping your Cedartown water account in good standing by paying your bill on time is important to avoid any service disruptions This guide will walk through how to pay your Cedartown water bill conveniently online

Online Payment Options for Cedartown Water Bills

The City of Cedartown offers two online bill payment options for residents and businesses to pay their water bills

1. Government Window Website

• Go to cedartownga.governmentwindow.com

• Click on ‘Pay Water Bill’ and enter your Cedartown water account number

• Choose ‘Pay Now’ for one-time payment or setup an account to store payment info

• Pay by card, e-check or automated clearing house

• A 3% fee applies to credit/debit transactions

2. City of Cedartown Website

• Go to cedartowngeorgia.gov/online-bill-pay

• Click link to access water bill payments

• Enter your account number and service address

• Register or checkout as guest for one-time payment

• Store payment methods for convenience

• 3% fee for card payments

Both sites provide secure, quick payment processing and ability to store information to pay future bills easily.

Paying Cedartown Water Bills by Phone

You can also pay your Cedartown water bill over the phone by calling the city’s automated payment line at 404-476-3780. Have your water account number handy to access your account and make a payment.

Phone payments can be made via credit/debit card or electronic check. A small fee of $1.95 applies per phone transaction.

Paying by Mail or In Person

If you prefer to pay your Cedartown water bill by physical check or money order, you can mail payments to:

City of Cedartown
Post Office Box 268
Cedartown, GA 30125

Be sure to allow 7-10 days for processing to avoid late fees.

You can also pay in person at Cedartown City Hall located at 201 East Ave. Cash, checks, cards and money orders are accepted.

New Water Service Account Set Up

New Cedartown residents or businesses needing to establish water service should contact the Public Works department at 770-748-3220.

You will need to provide your service address and personal/business details. A deposit may be required based on credit.

Once your account is set up, you will receive your Cedartown water account number, allowing you to pay bills online or by phone.

Understanding Your Cedartown Water Bill

Reviewing your monthly Cedartown water utility bill allows you to understand the charges and your usage each period. Key charges include:

• Water Usage – Based on gallons used each month at a tiered volume rate

• Water Base Fee – Covers a portion of fixed costs like infrastructure, operations and maintenance

• Wastewater – Based on your metered water consumption since most returns to sewer

• Garbage – Covers solid waste collection services

• Stormwater – Helps fund drainage and flood control infrastructure

Rates vary based on your meter size and location. Check the Cedartown website or your bill for current utility service rates.

Avoid Late Fees – Payment Due Dates

Cedartown water bills are mailed out monthly and are typically due around the 10th of each month. Make sure to pay your bill in full by the listed due date to avoid late fees.

If the due date falls on a weekend or holiday, you typically have until the next business day to pay without penalties.

Online payments offer the convenience of paying up to the due date even when city offices are closed.

Recurring Auto Pay for Water Bills

Forgetting to pay your Cedartown water bill on time can lead to late fees and service disruptions. Enrolling in auto pay can give peace of mind.

With auto pay, your monthly water bill is paid automatically on the due date via your stored payment method. This ensures you never incur late fees for a missed payment.

Both the Government Window and City of Cedartown online bill pay sites allow you to setup recurring auto pay after registering your water account. You can cancel or edit auto pay anytime.

Payment Assistance Programs

If you are having trouble paying your Cedartown water bill, check if you qualify for local utility financial assistance programs:

• LIHEAP – Helps pay water bills for low income households. Apply through your local Community Action Program.

• Payment Plans – Cedartown Public Works offers flexible payment arrangements. Call to discuss options.

• Project SHARE – Provides emergency water bill assistance. Offered through the Salvation Army.

Seeking help quickly can help avoid water service shut offs. Contact Cedartown Public Works as soon as possible if you anticipate difficulty paying your water bill on time going forward.

Closing or Transferring a Water Account

When moving out of your Cedartown residence or business, remember to close or transfer your water account to avoid continuing charges.

Contact Cedartown Public Works a few weeks prior to your move date. Provide them with a close out or final read date and new mailing address for your final bill.

You can also transfer an existing water account to the new resident or property manager. Coordinate this transfer timing to ensure continuous service.

Paying Your Cedartown Water Bill Online is Simple

Accessing your Cedartown water account on the user-friendly online bill pay websites makes paying your monthly bill stress-free. You can quickly handle payments anytime day or night. And setting up auto pay means never missing a payment deadline again.

Be sure to reach out to Cedartown Public Works if you need assistance understanding your utility charges or managing payments. Keeping your city water services flowing smoothly starts with paying your Cedartown water bill on time every month.