Paying your water bill to the Town of Jonesborough is now easier than ever with online payment options. With just a few quick clicks, residents can review their water usage and service charges, see previous billing history, and submit payments 24/7. Read on to learn the step-by-step process for paying your Jonesborough water bill online.
Overview of Jonesborough Water Service
The Town of Jonesborough provides water service to residents and businesses located within the town limits. The Town’s Water Department oversees water treatment distribution billing and customer service functions.
Key facts about Jonesborough water service:
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Water is treated at the Jonesborough Water Treatment Plant before being distributed through the town’s water lines.
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The water distribution system includes 100+ miles of water lines storage tanks pumps and other infrastructure.
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Water meters on homes and businesses track exact usage which is billed monthly.
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Bills are issued around the first of each month and due by the date printed on the bill.
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The Town offers online account access to view bills and payment history and pay online 24/7,
How to Sign Up for Online Account Access
To pay your water bill online, you’ll first need to register for online account access:
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Click “Register” below the login fields.
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Enter your account number and email address. Your account number is printed on your paper bill.
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Create a secure password.
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Agree to the terms and conditions and click “Register”.
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Check your email for a verification link and click to activate your account.
Once registered, you can sign in anytime to view your account, previous statements, and make payments.
How to View and Pay Your Water Bill Online
Follow these simple steps to view your bill and submit payment:
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Sign into your account at Jonesborough’s payment portal.
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Your dashboard will display your current account balance. Click “View Bill” for details.
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Review the billing period, meter readings, water usage charges, sewer charges, sanitation fees and any other applicable fees.
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Scroll down to make sure there are no errors before proceeding to payment.
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Select “Pay Now” and enter the payment amount. You can pay total balance or a partial payment.
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Choose payment method – credit/debit card or e-check. Enter your payment details.
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Review payment info and click “Pay” to submit.
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Payment will process immediately and you’ll receive a confirmation email.
That’s all there is to it! Payments made by 5 PM Monday-Friday are applied same day. Online payments are fast, secure, and help you avoid late fees.
Payment and Billing Tips
Keep these tips in mind when paying your Jonesborough water bill online:
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Review statements closely each month to check for errors. Report any issues immediately.
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Pay by the due date printed on your bill to avoid late fees. Online payments process faster.
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If you can’t pay in full, pay as much as possible to keep balance low.
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Set up paperless billing to get reminders and reduce clutter.
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Sign up for auto-pay to have payments processed automatically each month.
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Notify the Water Department of any billing address or account changes to prevent issues.
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Contact customer service with any payment questions – they’re available to help!
Other Convenient Payment Options
If you prefer not to pay online, Jonesborough offers other ways to pay your water bill:
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Mail – Send check or money order with payment stub to Town of Jonesborough, PO Box 273, Jonesborough, TN 37659
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In Person – Pay with cash, check, or money order at Jonesborough Town Hall at 123 Boone St.
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Drop Box – Place payment in the drop box at the drive-thru window at Town Hall.
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Phone – Call 423-753-1040 to pay over the phone with a credit card.
No matter which option you choose, paying your water bill by the due date will help avoid penalties or service disruption. The online payment process through Jonesborough’s portal makes it quicker and easier than ever.
Account Management and Communication
Through the online portal, you can also:
- Update contact information or billing address
- View water usage history
- Sign up for paperless billing
- Receive bill reminders and past due notices
- Request service turn-on or shut-off
- And more!
Keep your contact info like phone number and email up-to-date in your account to ensure you receive important notifications from the Town. Communicating with the Water Department helps prevent any issues with your account or service.
Paying bills online provides convenience and puts account management at your fingertips. Register for an account with the Town of Jonesborough today to start accessing your water account and making online payments 24/7. It’s the quickest way to pay your bill and avoid late fees!
Information on Payments Made Online and By Phone
The Town of Jonesboro has partnered with nCourt to provide an online and phone payment option to utility customers. If this online or phone payment option is chosen, users are subject to the following fee schedule:
| ONLINE/PHONE CONVENIENCE FEE SCHEDULE | |
| Amount of Utility Bill | Convenience Fee |
| up to 150.00 | 3.95 |
| 150.01 to 300.00 | 4.95 |
| 300.01 to 600.00 | 6.95 |
| 600.01 to 999.99 | 9.95 |
| 1,000.00 or more | 5 percent of bill |
nCourt processes payments through their service. Customers who opt to make payments through the online or phone payment system provided through nCourt must accept and abide by the nCourt Terms of Service and Conditions. The Town of Jonesboro does not guarantee or accept or assume any liability for any payments made through nCourt.
| UTILITY BILL DUE DATE |
| 15th day of the month, or next business day |
| LATE FEE DATES | |
| Late Penalty | 16th day of the month, or next business day |
| Late Assessment Fee | 26th day of the month, or next business day |
NOTE: Payments must be received by the due date in order to avoid late fees, including payments submitted by mail, regardless of what date is written or printed on the form of payment or postmark. Payments made through the after-hours dropbox are not considered received until the following business day, regardless of the date written or printed on the form of payment.
Town of Jonesboro P.O. Box 610 Jonesboro, LA 71251
Pay your Peel water bill online; anywhere, anytime
FAQ
Does Jonesborough, TN have water?
How to pay a water bill in NJ?
How do I pay my water bill in Roswell NM?
How do I pay my water bill in Jonesborough?
All water billing and water bill payments are handled out of the Recorders Office which is open to the public Monday – Friday from 8 am. until 4:30 pm. Requests for new water service in the Jonesborough Water System are taken at the Recorders Office at Town Hall. You may fill out the button below and bring it to Town Hall to pay fee.
How do I contact the Jonesborough Water Department?
If you have questions or need further assistance, please contact the Jonesborough Water Department at 423.753.1040 or visit our office in Town Hall at 123 Boone Street. Important Reminders: Please continue to pay your monthly bill until your bill states “Auto Draft on (Date)”.
Does Jonesborough charge water & sewer fees?
Irrigation Meters Residents within Jonesborough’s city limits are charged water and sewer fees. Any Town resident wishing to use water for landscaping and irrigation only can purchase an irrigation meter at the Recorder’s Office at Town Hall and will not be charged sewer fees.
How do I Change my Water Account name in Jonesborough?
Changes in the account name must be made by contacting the Water Office at Jonesborough’s Town Hall and completing the required paperwork. The office can be reached at 423.753.1040. If you need to establish new service you may fill out the application and bring it to Town Hall at 123 Boone Street to pay the fee. Office hours are 8 am to 4:30 pm.
How do I create a Jonesborough Water Department account?
If you already have an account, you just need to login to the Jonesborough Water Department site. Jonesborough Water Department accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Jonesborough Water Department website.
Does Jonesborough water department accept credit cards?
Jonesborough Water Department accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Jonesborough Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit.