Paying your monthly electric bill to Santee Cooper is quick and easy through their online My Energy Link (MEL) portal. With MEL, you can view your charges, make payments, set up autopay, go paperless, and more. This article outlines the steps for paying your Santee Cooper electric bill online.
Getting Started with MEL
To pay your Santee Cooper bill online, you first need to have a MEL account set up. This allows you to access the customer portal to manage your electric service Here’s how to register for MEL
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Go to [https://myservice.santeecooper.com/portal/] and click “New to MEL?” under the login fields.
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Enter your Santee Cooper account number and other contact details like name, email, and phone number.
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Create a username and password to use for logging in,
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Accept the terms and conditions.
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Complete email verification to finish setting up your account.
Once your MEL account is created, you can immediately start using it to pay your bill and more.
Viewing Your Santee Cooper Electric Charges
One helpful feature of MEL is being able to view your current bill details whenever you want. To see your latest charges:
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Log into your Santee Cooper MEL account.
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The overview page will display your current balance owed.
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Go to the “My Bill” section and select “View Bill Detail” to see a breakdown of charges.
This will show your electric usage, base facilities charge, taxes/fees, pending adjustments, and any past due balance. Review closely for accuracy.
Paying Your Santee Cooper Bill Online
When your Santee Cooper bill is ready to be paid, you can make a payment in just a few clicks through MEL:
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From the overview or bill details page, choose “Make Payment”
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Select whether to pay the full balance or a custom partial payment amount.
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Enter your payment details like card number or bank account info.
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Complete payment and get a confirmation number.
Your account balance will immediately update to reflect the payment. You can pay your bill anytime up until the due date to avoid late fees.
Setting Up Auto Pay
For hands-free bill payment, the easiest option is to enroll in auto pay through your MEL account. This automatically pays your Santee Cooper bill from your payment method each month on the due date.
Follow these instructions to set up auto pay:
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Go to “My Profile” and choose “AutoPay Enrollment”
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Select whether to pay by credit/debit card or bank account
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Enter your payment account information
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Agree to the terms of service
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Confirm your enrollment
You can edit or cancel auto pay anytime under your profile. Just update your payment method before the next due date.
Other Convenient MEL Features
In addition to bill payment, the MEL customer portal includes other useful features like:
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Paperless billing to reduce clutter
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Energy usage tracking to monitor costs
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Customer support access for questions
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Outage alerts to stay informed
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Payment history to view past bills
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Mobile app for on-the-go account access
Take advantage of these tools to simplify managing your Santee Cooper electric service.
Avoid Late Fees and Disconnection
Be sure to pay your Santee Cooper bill by the due date each month to avoid late fees and potential disconnection. Santee Cooper charges a late fee of 1.5% on any unpaid balance after the due date.
Disconnection can occur if a past due balance is not paid after multiple late notices. Stay on track with on-time payments through auto pay or payment reminders to avoid penalties.
Paying your Santee Cooper electric bill online through the MEL portal is the fastest, easiest way to stay current each month. Sign up for an account, enroll in auto pay, and take advantage of convenient paperless billing. With online payment and account management, you can take control of your electric bill and avoid any late fees. Pay on time, every time with just a few quick clicks through your Santee Cooper MEL account.
Navigate this section
We aim to make paying your Santee Cooper bill easy and convenient. You can choose the payment option that fits best for you.
| Payment Option | Posting Time | Fees | Payment Method |
|---|---|---|---|
| MEL (Registered user) | Posts within 24 hours |
No fee for checking (ACH). Residential – $2.50 for credit/debit Commercial – $12.95 for credit/debit |
Credit/Debit Checking (ACH) |
| MEL (One-time payment)* | Posts within 24 hours | Residential – $2.50 Commercial – $12.95 | Credit/Debit Checking (ACH) |
| Pay As You Go Electric (PAYGE) | Posts in near real time | $1.95 – Residential only | Credit/Debit |
| CheckOut | Posts in near real time | $1.50 | Cash Only |
| Western Union | Posts within 24 hours | In-Store – $1.50 Online with Card – $16 | Cash Credit/Debit |
| By Mail | Posts within 7-14 business days | No Fee | Pay with Checking |
| By Phone* | Posts within 24 hours | Residential – $2.50 Commercial – $12.95 | Credit/Debit Checking (ACH) |
| In Person | Posts in near real time | No Fee | Check Cash |
| Auto Pay | Posts within 24 hours | No Fee for Checking (ACH) | Credit/Debit Checking (ACH) |
*Residential customers, a $2.50 transaction fee will be applied for every $300 increment on debit/credit card transactions or every $600 increment on ACH transactions.
Commercial customers, a $12.95 transaction fee will be applied for every $800 increment on debit/credit card transactions or every $1000 increment on ACH transactions.
Have questions about the items on your bill? Click button below to see an explanation.
My Energy Link (MEL)
Register for MEL to quickly and easily make fee-free online payments, plus get all the perks MEL offers. You also can make convenient one-time payments that include convenience fees without registering.
Pay As You Go Electric (PAYGE)
Pay what you want, when you want with PAYGE. To get started, call us at 800-804-7424.
eBilling with Auto Payment Option Un-enroll
FAQ
How do I pay my Santee Cooper bill by phone?
Why is my Santee Cooper bill so high?
What is the phone number for Santee Cooper prepay?
What is the largest power company in South Carolina?
How can Santee Cooper help me pay my electric bill?
Choose the date that fits your budget. See multiple accounts on one bill. Need more time paying your bill. Make monthly expense planning easier with Budget Billing. Pay the same amount toward your electric bill every month. Santee Cooper will review your past electricity use and project your average bill for the year.
What payment options does Santee Cooper offer?
Santee Cooper offers a variety of payment options for your convenience. Our most popular payment feature is paying your bill fee-free by registering your account in My Energy Link (MEL), our customer self-service website.
What does Santee Cooper do for a living?
Santee Cooper employees donate thousands of dollars each year to the area United Ways. United Way helps fund programs that provide electric assistance, among other things. If you need help paying your bill, visit sc211.org or dial 211. You have the power to choose when to pay.
What happens if my Santee Cooper Bill is late?
The United States Postal Service is lengthening its standards for the time it takes to deliver the mail, which could delay the delivery of your Santee Cooper bill and your payment by a couple of days. This may result in a late fee if your payment is received after the due date.
Can I send a check or money order to Santee Cooper?
Use the return envelope provided in your bill to mail your check or money order (no cash, please). The United States Postal Service is lengthening its standards for the time it takes to deliver the mail, which could delay the delivery of your Santee Cooper bill and your payment by a couple of days.