How to Pay Your Wellstar Medical Bill – A Step-by-Step Guide

Paying medical bills can be confusing especially when you receive separate statements from different providers for various services. I know managing healthcare expenses is the last thing you want to deal with when recovering from illness or injury.

As someone who has navigated the Wellstar billing system, I want to provide a helpful guide on how to pay your Wellstar medical bill. This article will explain the different payment options available and walk you through the step-by-step process

Overview of Wellstar Bill Payment

Wellstar aims to make paying your medical bills as convenient as possible. They offer both online and offline payment methods, including:

  • Online – Pay via the Wellstar MyChart patient portal or the Wellstar Bill Pay website. This allows you to view billing statements and pay instantly using a credit/debit card or e-Check.

  • Phone – Call the dedicated Wellstar billing phone line and pay over the phone using a card or electronic check.

  • Mail – Send a physical check or money order to the billing address listed on your statement.

  • In-person – Visit the billing office at a Wellstar facility to pay with cash, check, or card.

  • Payment plan – Set up monthly installments if you can’t afford to pay the full balance immediately.

Now let’s explore each of these options in more detail…

How to Pay Your Wellstar Bill Online

Paying online through MyChart or the Wellstar website is the fastest and most convenient way to settle your Wellstar bills.

Via the MyChart Patient Portal

If you already have a MyChart account, you can easily pay your bill through the portal:

  • Go to wellstarmychart.net and log in to your account.

  • Navigate to the Billing section.

  • View your current statements and click “Pay Now” to submit payment by card or e-Check.

To sign up for MyChart:

  • Go to wellstarmychart.net and click “Sign Up” below the login form.

  • Follow the instructions to create your account using either an activation code or email verification.

Via the Wellstar Bill Pay Website

Don’t have a MyChart account? You can still pay online as a guest via the Wellstar Bill Pay site:

  • Go to patientbillhelp.com.

  • Click “Pay Your Bill” and enter your account number and guarantor details.

  • View your balance and select your payment method to complete the transaction.

Paying Your Wellstar Bill by Phone

If you prefer to speak with someone directly, you can call the Wellstar Billing department at (470) 245-9998 and pay over the phone.

When you call, have the following information ready:

  • Your Wellstar account number

  • Billing statement

  • Payment method (card or e-Check details)

The billing representative will guide you through the automated payment process. Wellstar phone support is available 8:30 AM to 5:00 PM PT, Monday to Friday.

Paying Your Wellstar Bill by Mail

To send a physical payment:

  • Write a check or money order payable to Wellstar Health.

  • Include your Wellstar account number on the payment.

  • Mail it to the billing address listed on your statement.

The mailing address is:

Wellstar Health
30062 Marietta
Georgia, United States

Make sure to allow 5-7 business days for mailed payments to reach Wellstar and be applied to your account.

Paying in Person at a Wellstar Facility

For in-person payment, you can visit the billing office at any Wellstar hospital or clinic. Bring your:

  • Wellstar account number

  • Billing statement

  • Preferred payment method (cash, check, credit/debit card)

Check with the billing representative to settle your account on the spot.

Setting Up a Payment Plan

If the balance is more than you can afford to pay at once, Wellstar offers interest-free payment plans to help ease the burden.

To set up installments:

  • Contact the billing office directly and explain your situation.

  • They will work with you to establish monthly payments that fit your budget.

  • You can arrange automated payments from a bank account or credit/debit card.

Payment plans provide flexible options without late fees or penalties – giving you peace of mind as you pay off your medical bills over time.

Getting Help with Your Wellstar Bill

Don’t hesitate to reach out if you have any questions or need assistance with managing your Wellstar account and medical bills.

You can:

  • Call the dedicated billing phone line at (470) 245-9998. Wellstar representatives are happy to answer your questions or provide statement details.

  • Email [email protected] for help with MyChart technical issues.

  • Check the Wellstar Contact Page for more ways to get in touch.

  • View the Wellstar Billing FAQ for more information.

Pay Wellstar Bill

Q: Does it cost money to use MyChart Wellstar bill pay?

No, the bill pays service is offered free for patients under well star health system.

Dealing with Common Problems

Even the most user-friendly systems sometimes have glitches. Here are solutions to some common problems you may encounter with MyChart Wellstar bill pay:

Pay A Bill Online

FAQ

How to pay bills on mychart?

To view your billing statements or make a payment go to Your Menu > Billing Summary. To update your notification preferences for electronic billing statements: In the main menu, go to Account Settings > Communication Preferences. Select Billing.

What is the PO box for WellStar health system?

You may contact WellStar with questions or for assistance with this application at: SBO FAP Department, P.O. BOX 670747, Marietta, GA 30066, Fax number: 770-792-1737 or Phone number: 470-245-9998.

What is the WellStar compliance hotline?

If you observe or have information about events or behaviors that you believe to be unethical, illegal, against policy, or against prescribed protocol, you should report your concerns to your supervisor. Reports may also be made anonymously to the Compliance Hotline at 1 (888) 800-5094.

What does WellStar do?

We thoughtfully reinvest in prevention, wellness programs and charity care, and provide access to compassionate, world-class care through our expansive system of 11 hospitals, 329 medical office locations, 11 cancer centers, 91 rehabilitation centers, 35 imaging centers, 20 urgent care locations, five health parks, …

How do I pay my WellStar bill online?

Payment via MyChart Portal: Access MyChart: go to your Wellstar MyChart Login account. Billing Section: Navigate to the billing section. View and Pay Bills: View your current statements and make payments directly online using a credit card, debit card, or electronic check.

How do I get financial assistance from WellStar?

In order to qualify for financial assistance, cooperation with Wellstar is necessary in identifying and determining alternative sources of payment or coverage from public and private payment programs. Please click here to download the application in English. Please click here to download the summary in English.

How do I access my WellStar MyChart account?

Access MyChart: go to your Wellstar MyChart Login account. Billing Section: Navigate to the billing section. View and Pay Bills: View your current statements and make payments directly online using a credit card, debit card, or electronic check. To sign up for the first time, click the “Sign Up” button located below the user login form.

Does WellStar Health System offer financial assistance?

As a not-for-profit, we offer financial assistance so medically necessary healthcare is available to every person who needs it. WellStar Health System is committed to providing financial assistance to patients who have sought medically necessary care at Wellstar Health System but have limited or no means to pay for that care.

How do I pay for services performed by a WellStar employed physician?

To pay for services performed by a Wellstar employed physician or at a Wellstar hospital, sign-in to MyChart. Still Have Questions? If you can’t find your statement, still need help with detailed billing questions or want information on financial assistance, our skilled and caring team is ready to help.

Did you receive a bill from WellStar billing?

We did not receive any bills, nor should we have, as this was a fully reimbursable claim through our BCBS (of KC) insurance plan. When I called Wellstar billing, I was told that my wife did not have insurance coverage on that day. This is 100%, verifiably, not true, as BCBS has confirmed. BCBS states they never were billed for this claim.

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