Paying your Laclede Electric bill has never been easier thanks to their pay-by-phone option. With just a quick phone call you can pay your bill without having to leave home. This convenient service allows Laclede Electric customers to save time and avoid late fees by paying their bill with the touch of a button.
An Overview of Laclede Electric
Laclede Electric Cooperative is a not-for-profit electric utility company that provides service to over 128000 homes, farms and businesses across central and south central Missouri. Their service area covers 13 counties including Camden Laclede, Dallas, Wright, Webster, Douglas, Texas, Dent, Shannon, Howell, Oregon, Ozark and Wright.
Laclede Electric offers affordable and reliable electric service to both residential and commercial members. They are dedicated to providing excellent customer service and giving back to the communities they serve. As a cooperative, they are owned by their customers who receive capital credit payments in profitable years.
Why Pay Your Electric Bill By Phone?
Paying your Laclede Electric bill by phone allows you to quickly and easily take care of your bill payment. Here are some of the top benefits of using Laclede’s pay-by-phone option:
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It’s fast – With just a quick call, you can pay your bill in minutes. No need to write a check, find a stamp or drive to the payment office
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It’s convenient – Pay anytime, anywhere with just your phone. Whether you are home or on the go, you can call to make a payment when it works for you.
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Avoid late fees – Never miss a payment deadline again. Paying by phone lets you take care of your bill, even at the last minute before it’s due.
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Payment confirmation – Get instant confirmation when your payment is made so you have peace of mind knowing your bill is paid.
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Store payment info – Save your payment information to quickly pay your bill each month.
How to Pay Your Laclede Electric Bill by Phone
Paying your Laclede Electric bill by phone is a simple, straightforward process. Just follow these steps:
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Call 1-844-959-3005 – This is Laclede Electric’s dedicated pay-by-phone number. You can call 24/7 to make a payment on your account.
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Provide account information – The automated system will ask you for your 10-digit account number and the phone number associated with your account. This verifies you are an authorized user.
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Select a payment option – Choose to pay the total amount due, make a partial payment or pay a specific amount.
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Provide payment method – Enter your credit/debit card or bank account information. The system securely stores this for future payments.
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Confirm payment details – Verify the amount being paid and account being debited before authorizing the payment.
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Receive confirmation number – Get a confirmation number when the payment processes successfully. Keep this for your records.
The entire call takes about 5-10 minutes. It’s fast, easy and eliminates the hassle of paying bills in person.
Helpful Tips for Paying By Phone
Follow these tips for a smooth pay-by-phone experience:
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Have your account number and phone number on the account handy before calling. This will make the payment process faster.
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Know your balance beforehand. The system will state the total amount owed on your account.
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Double check the payment amount before authorizing. Make sure it’s the amount you wish to pay.
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Save your payment method to avoid re-entering it each time. The system securely stores card/account info.
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Jot down your confirmation number and date paid immediately after the call. This is your receipt the bill is paid.
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Schedule payments for your due date or earlier to avoid late fees. The phone line is open 24 hours a day, 7 days a week.
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Contact Laclede Electric if your information or card number changes. You can update stored payment methods at any time.
What Payment Methods Can Be Used?
Laclede Electric offers flexibility in how you can pay your bill over the phone. The following payment options are accepted:
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Debit/credit cards – Major cards like Visa, Mastercard, American Express and Discover are accepted. Prepaid debit cards also work.
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Checking/savings account – Pay directly from your bank account by entering your routing and account numbers.
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No fees – Laclede Electric does not charge any fees for pay-by-phone service. Your bank may have fees based on your account.
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Automatic payments – Set up recurring payments from a card or bank account so your bill gets paid automatically each month.
As long as you have a valid debit/credit card or checking/savings account, you can securely pay your Laclede Electric bill over the phone.
What Information is Needed to Pay a Bill?
Paying your electric bill over the phone is easy when you have the right information handy. Before calling, gather the following items:
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Laclede Electric account number – This 10-digit number is printed on your monthly bill. It’s required to pull up your account.
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Phone number listed on the account – Provide the phone number associated with your account. This helps verify your identity.
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Payment amount – Decide if you want to pay the full balance, minimum amount due or a custom amount.
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Payment method – Have your debit/credit card or bank account number and routing number ready.
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Name, address and contact info – This is needed if paying for the first time and storing a payment method.
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Email address – An email is required if you want a payment receipt emailed after the call.
By having this information ready, you can quickly provide it when prompted and complete the pay-by-phone process in just minutes.
Can You Pay Without an Account Number?
Laclede Electric requires your 10-digit account number to process pay-by-phone transactions. This number uniquely identifies your account to ensure payment gets applied accurately. There are a couple options if you don’t have your account number:
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Retrieve it online – Log into your Laclede Electric account portal to get your account number.
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Call customer support – Contact Laclede Electric’s call center and a representative can provide your number.
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Wait for your bill – Your account number is printed on each monthly statement.
Without an account number, the automated system has no way to verify your account or apply a payment correctly. Having this number handy is key to quickly and securely paying your bill over the phone!
Receive Payment Confirmation
Once your Laclede Electric bill payment goes through, you will receive a confirmation number. This is proof that your payment was made successfully.
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The automated system will state and repeat your confirmation number after processing the payment.
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Write down or save this confirmation number along with the date and amount paid.
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Having the confirmation number provides peace of mind that your bill is paid.
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It also gives you a receipt in case you need to reference your payment in the future.
Some other confirmation options include:
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Opt to receive an email receipt with payment details.
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Sign up for account alerts to get notified when your bill is processed.
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Check your account portal to see payment history and confirm the bill is paid.
Having multiple forms of confirmation gives you documentation that you paid your Laclede Electric bill on time.
Avoid Late Fees With Pay-By-Phone
One of the biggest perks of Laclede Electric’s pay-by-phone service is the ability to avoid late fees. Since you can call anytime to make a payment, you never have to worry about missing a due date.
To avoid late fees:
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Note your bill’s due date and make sure to call and pay before that deadline.
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If the due date falls on a holiday or weekend, pay before the first business day that follows.
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Schedule recurring payments through the automated system to have your bill paid automatically each month.
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Call and pay your bill the same day you receive a late notice to avoid penalties.
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Set calendar reminders on your phone a week before your bill is due as a friendly reminder to pay.
Paying by Laclede’s phone service makes it easy to beat deadlines and sidestep late fees!
Frequently Asked Questions About Pay-By-Phone
What are the pay-by-phone hours?
You can call to pay your Laclede Electric bill anytime 24/7. The automated system is always available to take payments.
Can I get an extension on my due date?
Unfortunately extensions need to be approved directly through Laclede Electric. The pay-by-phone line only takes payments.
Are there fees to use the pay-by-phone service?
No, Laclede Electric does not charge any fees to use their pay-by-phone system. Contact your bank about any potential fees on their end.
