Convenient Online Bill Payment Options with Anniston Water Works

Paying your water bill is a necessary task, but the Anniston Water Works & Sewer Board offers convenient online options to make it fast and easy. This article will explore the online bill pay features available through Anniston Water Works to simplify bill payment for customers.

Overview of Anniston Water Works

Anniston Water Works & Sewer Board (AWW) provides water and sewer utility services to over 27,000 residential and commercial customers in Anniston, Alabama. They pride themselves on providing quality service and customer care.

AWW issues monthly billing statements for water and sewer service. Payment is due by the 10th of each month to avoid late fees. In addition to mail and in-person payment, AWW offers user-friendly online bill pay to give customers flexibility and convenience

Benefits of Paying Online

Utilizing the online bill payment system provided by Anniston Water Works has many benefits, including:

  • Pay anytime, anywhere with an internet connection

  • Avoid mailing delays and missed payments

  • Secure encrypted payment processing protects your information

  • Payment confirmations emailed instantly

  • Auto-pay and paperless billing options available

  • No processing fees for online payments

  • Simple account management and payment history

How to Pay Your Bill Online

Paying your water bill through the AWW online payment system is quick and easy. Here is how it works:

  1. Visit www.awwsb.org

  2. Click on “Online Bill Pay” under the Services tab

  3. Click the link to access the payment portal

  4. Enter your 10-digit account number

  5. Select whether you want to pay in full or a partial payment amount

  6. Enter your payment information and submit

  7. Confirmation will display and an email receipt will be sent

For added convenience, you can setup recurring automatic payments so your water bill is paid on time each month.

Payment System Features and Security

The AWW online payment system is powered by Invoice Cloud. It uses the highest security standards to keep your information safe, including SSL encryption and PCI compliance.

Along with online payments, the system provides account management tools like paperless billing, payment history lookup, and payment notifications by email or text.

You can pay using all major credit cards, debit cards, and electronic checks. Language and accessibility options are also available.

Getting Account Support

If you have any trouble with online bill payment or your water account, Anniston Water Works customer support is available:

  • By phone at 256-241-2000 from 7:30am to 4:30pm CST

  • Email [email protected]

  • Or visit the office at 931 Noble St. in Anniston

The friendly and knowledgeable support team can help with any payment issues, account questions, or online billing needs.

Simple, Flexible Water Bill Management

By leveraging the convenient online bill pay system provided by Anniston Water Works, customers can easily pay their water bill any time from their computer or mobile device. Recurring auto-pay takes the hassle out of remembering monthly payments. With quick access to account details and payment history, managing your water account is a breeze. Anniston Water Works online bill pay gives you flexibility and control over your payments.

Anniston Water Works Bill Pay

COVID-19 Update – Anniston Water Works – New Office Guidelines

How do I pay my Anniston water works & sewer board bill?

Pay your Anniston Water Works & Sewer Board bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.

How do I create a new account at Anniston water works?

You can create a new account on the Anniston Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account?

How long does it take to start water service in Anniston?

Starting service generally takes just two business days. Click here to fill out a Start Service Form. When you move out of a home in Anniston, you’ll need to stop your water service with the Anniston Water Works, so you don’t keep getting billed.

Where does Anniston get its water?

Established in 1889, the City of Anniston Water Works & Sewer Board is currently obtaining its supply from a combination of sources: the Coldwater Spring classified as groundwater under the influence of surface water; and the Hillabee Reservoir, a surface water source.

Does Anniston have a water quality report?

Under the authority of the Safe Drinking Water Act, the EPA requires Anniston Water & Sewer Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Why did Anniston water works receive the best-possible grade?

As you can see, Anniston Water Works received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we’ve analyzed. Have a Question, Issue or Comment?

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