Portland General Electric (PGE) provides electric service to homes and businesses throughout Portland and surrounding areas in Oregon. Paying your PGE energy bill is fast and simple through their online payment system, pay-by-phone, automatic payments, mail, or in-person options.
Overview of Paying Your PGE Bill
As a PGE customer, you receive a monthly bill for your electricity usage Payment is due by the due date shown on your statement to avoid late fees
PGE offers flexible payment methods including:
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Online using Account Manager – pay by card, bank account, or Apple/Google Pay
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Phone automated system – pay by card
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Automatic bank draft
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Mail to PGE office
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In-person at Local PGE office
Online and automated payments process instantly, while mailed payments take 5-7 days. You can also go paperless and enroll in automatic payments for easy recurring bill pay.
Below we’ll explore how to pay your PGE bill using each method and outline the benefits of paying online/automatically
Benefits of Paying Your PGE Bill Online or Automatically
Paying online through PGE Account Manager or setting up automatic payments provides many advantages:
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Convenience of paying anytime 24/7
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Avoid late fees with instant processing
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Payment receipts provide confirmation and tracking
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Go paperless and reduce clutter
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Set up push notifications for payment confirmations
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Schedule recurring automatic payments
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Review statement and payment history
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No convenience fees for online or automated payments
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Easy account management at your fingertips
Step-by-Step Guide to Paying Your PGE Bill
Follow these simple steps to pay your PGE energy bill:
Pay Online Using PGE Account Manager
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Go to www.portlandgeneral.com
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Click “Pay Bill” and log into your account
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Select payment amount and method
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Enter payment details and submit
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Save confirmation number
Pay by Phone
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Call 1-800-542-8818
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Follow prompts to enter PGE account number
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Select payment amount and submit card details
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Note down confirmation number given
Pay by Mail
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Make check or money order payable to PGE
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Include account number on payment
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Mail to: PGE, PO Box 4404, Portland OR 97208
Pay In-Person
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Visit a PGE customer service office
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Provide account number and payment
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Get receipt showing confirmation number
Payment Reminders, Account Management, and More
Take advantage of convenient PGE account features:
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Sign up for payment reminders and account alerts
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Go paperless by enrolling in e-billing
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Set up recurring auto-pay from bank account
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Monitor daily energy usage and track spending
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Update account and contact information
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View statement and payment history
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Report outages or service issues
Paying your PGE energy bill is quick and easy through online, phone, automatic, mail or in-person payment options. Sign up for online account access to conveniently manage payments, statements, notifications and more in one place.
Set up account alerts
Account alerts keep you informed on bills, payments, power outages and more. Receive them by email, text or phone.
Stay on budget with bill forecast
Get alerted if your bill is expected to exceed an amount you choose.
Take control of your energy bills with energy alerts.
Receive text, email or phone updates about outages in PG&Es service area.
PGE offers first income-based energy bill discount program in Oregon
FAQ
What is the phone number for Portland electric bill pay?
Can you pay PGE without signing in?
How do I pay someone else’s PGE bill?
How do I pay my Portland General Electric Bill?
The PGE app for Android and iPhone is the simplest way to pay a bill, report an outage, and customize alerts. Beware of scams targeting utility customers. PGE employees will never ask you for payment information over the phone. PGE bill pay and PGE billing: ways to pay your Portland General Electric bill by phone, in person or online.
How do I pay my PGE Bill?
The PGE app for Android and iPhone is the simplest way to access your account, pay a bill, report an outage or get updates and track your energy use. Pay without fees using cash or debit card at Western Union or CheckFreePay located in many major retailers near you. Have your PGE account number handy. Payments post in 2 business days.
How does PGE equal pay work?
PGE Equal Pay customers can count on knowing how much their bill is going to be every month. A typical electric bill can experience some dramatic ups and downs, as electricity needs change during the year. PGE’s Equal Pay option evens out your monthly bill so you make the same payment every month.
Does PGE provide federal or state assistance?
*PGE does not administer or provide federal or state assistance to customers. PGE makes no warranty, representation or undertaking, express or implied, as to the accuracy, reliability, or completeness of external information provided. Rebates, incentives and tax credits vary based on the program and individuals’ own circumstances.