How to Pay Your Versailles Municipal Utilities Bill Online, by Phone, or In-Person

The charming city of Versailles Kentucky provides municipal water sewer, electric, and sanitation services to local homes and businesses. Keeping your Versailles Municipal Utilities account in good standing ensures uninterrupted service. This guide will outline the various ways to pay your utility bill.

Online Bill Pay with Versailles Municipal Utilities

Paying online is the quickest easiest way to pay your Versailles utility bill. Follow these simple steps

Set Up an Online Account

• Go to versailles.klc.org/Pay/1/utilities
• Click “Register” and enter your account number, address, and other details
• Create a username and password

Your online account enables useful features like viewing past statements, usage history, and adding multiple utility accounts.

Pay Your Bill Online

• Log into your account and select “Make Payment”
• Enter your payment amount and submit
• Your payment will process immediately

Online payments avoid any third-party processing fees. You can pay by debit card, credit card or e-check at no extra cost.

Enroll in Paperless Billing

For added convenience, opt into paperless billing through your online account. Doing so will email you monthly statements rather than sending paper bills.

Pay by Phone

To pay your Versailles utility bill over the phone, call (859) 873-5225 during normal business hours. You will need to provide:

• Account number
• Service address
• Payment amount
• Credit card or bank account details

A third-party processing fee applies to phone payments, so online bill pay is more economical. But calling is useful for last-minute payments.

Pay in Person

You can also pay your Versailles utility bill face-to-face at City Hall:

Versailles City Hall
196 S Main St
Versailles, KY 40383

City Hall is open Monday to Friday, 8:00 a.m. to 4:30 p.m. Cash, check, money order, and credit/debit payments are accepted.

For after-hours payment, a 24-hour drop box is located outside City Hall. Place your payment in an envelope with your account number written on it.

Payment Assistance Programs

If you are struggling financially, Versailles offers programs to assist with utility bills, including:

Payment Arrangements

Payment plans allow you to pay past-due balances over an extended timeframe without service disruption.

Kentucky Helping Hand Energy Fund

This assistance program from Kentucky Utilities provides up to $250 towards electric bills for qualifying low-income residents.

Learn more about Versailles utility payment assistance options by contacting their billing office.

Avoid Late Payment Fees

Versailles Municipal Utilities bills monthly, with payment due by the due date printed on your statement.

A 10% penalty applies to any unpaid utility balance remaining past the due date. This late fee quickly multiplies if bills are habitually paid late.

Setting payment reminders through your online account is an easy way to avoid late fees. Consider enrolling in auto-pay to have payments automatically deducted each billing cycle.

Notification of Disconnection

If your account remains delinquent after the due date, Versailles will mail a disconnection notice indicating a specific date when service could be suspended if the overdue amount is not paid.

To avoid actual disconnection, pay the past-due balance right away when you receive the notice. Reconnection fees will apply if your service is physically disconnected.

What Impacts Your Utility Bill Amount?

Many variables influence your monthly Versailles utility bill, including:

• Household size and usage habits
• Changes in electric rates
• Heating/cooling needs during extreme weather
• Water leaks or running toilets increasing water usage
• Number of days in the billing cycle

Higher consumption directly leads to larger utility bills. Monitor your usage from month to month to catch any unusual spikes that could indicate leaks or other problems. Conserving resources can help control costs.

Let Us Know If You Have Any Other Questions!