Paying your utility bill online is the most convenient way to stay on top of your payments each month. Benton PUD offers several easy online payment options to fit your needs. Read on to learn how to pay your Benton PUD bill online through their website payment kiosk or mobile app.
Get Started with SmartHub
The easiest way to manage and pay your Benton PUD account online is through SmartHub SmartHub allows you to view your bill, see payment history, set up automatic payments, and more
Here’s how to enroll in SmartHub:
- Go to BentonPUD.org and click on “Your Account” at the top.
- Select “Manage Your Account” then choose “Enroll in SmartHub”.
- Enter your Benton PUD account number and email address.
- Create a username and password.
- Accept the terms and conditions.
Once enrolled, you can log into SmartHub anytime to pay your bill, view your usage, update account settings, and more. It’s the full digital solution for managing your Benton PUD account.
Pay Your Bill Through the SmartHub Website
The SmartHub website makes it simple to pay your Benton PUD bill online. Just follow these steps:
- Log into your SmartHub account.
- From the overview page, click “Make a Payment”.
- Choose whether to pay the full balance or a custom amount.
- Enter your payment details including payment method.
- Review the payment summary and submit.
Your payment will process instantly and your account balance will update right away. It’s the fastest way to pay your bill directly through the Benton PUD online portal.
Download the SmartHub Mobile App
In addition to the website, you can also pay your bill via the SmartHub mobile app. It’s available for download from the App Store and Google Play.
To make a payment in the SmartHub app:
- Download and open the app on your device.
- Log in using your SmartHub credentials.
- From the main menu, tap on “Payments”.
- Select payment amount and method.
- Review and submit your payment.
The mobile app makes it easy to pay on-the-go from anywhere, at any time.
Pay at a Payment Kiosk
If you prefer paying your bill in person, Benton PUD has payment kiosks available at their office locations:
- 2721 W 10th Ave, Kennewick, WA 99336
- 250 N Gap Rd, Prosser, WA 99350
To use the payment kiosks:
- Enter your Benton PUD account number.
- Choose to pay by credit/debit card, cash, or check.
- Insert your payment into the designated slot.
- Take the printed receipt as confirmation.
The kiosks are available 24/7 for your convenience.
Setup Auto Pay for Recurring Payments
The easiest way to avoid late fees is to enroll in auto pay through SmartHub. With auto pay, your bill is paid automatically each month on the due date using your preferred payment method.
To enroll in auto pay:
- Log into SmartHub and go to “Billing and Payments”.
- Click “Auto Pay Program”.
- Select your payment method.
- Agree to the terms and conditions.
Once setup, you don’t have to manually pay each month. Your bill is paid on time without you having to do anything.
One-Time Payment Without an Account
If you don’t have a SmartHub account, you can still make a one-time payment as a guest through Benton PUD’s online payment portal.
On BentonPUD.org, click on “Pay Now” and choose “Pay as Guest”. Enter your account number and payment details to complete your payment without registering for an account.
Payment Policies and Fees
When paying your Benton PUD bill online, keep these payment policies in mind:
- Bills are due by the due date printed on your monthly statement.
- Late payments may be charged a fee of 1% of the unpaid balance.
- Accounts 30 days past due can have services disconnected.
- Returned checks or failed payments incur a $30 fee.
Get Account Support From Benton PUD
If you have any issues enrolling in SmartHub, making online payments, or general account questions, contact Benton PUD customer support:
- Online Chat – Chat with an agent through SmartHub or their website.
- Phone – Call 1-888-582-2176 to speak with a representative.
- In person – Visit either office location in Kennewick or Prosser.
Their customer service team can help with any questions related to your account, billing statements, payment issues, or online services.
Paying your monthly Benton PUD utility bill online is fast, easy, and convenient with their website and mobile payment options. SmartHub provides the most features for managing your account while their payment portal allows quick one-time payments.
Sign up for SmartHub to access the full suite of account management tools. Enable auto-pay to make payments hassle-free. Benton PUD’s online payment options allow flexibility in how and when you pay each month.
Sign up for Paperless billing
Signing up for Paperless billing is easy. Enroll or log in to SmartHub® and choose to turn off paper bills.
Find out more about what costs go into your bill
View our bill calculator to understand the costs associated with their monthly bill.
Utilize the SmartHub Usage Feature
FAQ
Who is the general manager of Benton PUD?
How do I pay my Benton PUD bill online?
Make a one-time payment online. It’s quick and easy! Pay your bill any time, any day by calling (509) 582-2175 in Kennewick or (509) 786-1841 in Prosser and following the prompts. Benton PUD locations for ways to pay. Includes three pay stations and two drop boxes.
How do I register a Benton PUD account?
Visit your phone’s app store and download the SmartHub App by searching for Smarthub. Once the app is downloaded, you will be prompted to search for your power service provider. Type in “Benton PUD” and confirm. To register, you will need to enter your account number on your bill, the last name on your account, and an email address.
How is a Benton PUD electric account paid?
Benton PUD electric account payments are collected throughout the year from customers, employees, and members of the community. Qualified customers may receive a $300 payment based on their Benton PUD electric account status and total annual household income, which is disbursed by Community Action Connections (CAC).
What information do I need for a Benton PUD smarthub account?
You’ll also need the mailing zip code or amount of your last bill. Once you’ve registered your account, log in to the Benton PUD SmartHub app. There you will see a variety of services offered including billing history, payment options, electric usage information and much more!
Does Benton PUD offer a monthly discount?
Benton PUD offers monthly discounts of 10%, 15%, or 25% based on their total annual household income and if they or a member of their household have veteran, active military or widow/widower status. The discount amount is either the percentage or the equivalent of the Daily System Charge (whichever is greater).
What is the average bundled electricity bill for Benton PUD customers?
The average monthly bundled electricity bill for Benton PUD customers is $115.57. The average bundled price of electricity for consumers of Benton PUD is 8.70 cents per kilowatt hour (¢/kWh).