Visiting an urgent care clinic like CityMD makes getting quick medical treatment easy. But you may be wondering how you pay your CityMD bill after being seen. Thankfully, CityMD offers a simple online billing and payment system to view and pay your balance. In this article, I’ll explain the process step-by-step.
Accessing Your CityMD Account
The first step to paying your bill is accessing your CityMD account online. Go to pay.citymd.com and click on “View Your Bill”. This will take you to the login page.
If you’ve received a paper statement, you can log in using the 12-digit Bill ID printed at the top. This allows quick access without an account
If you don’t have your Bill ID, you’ll need to search for your account by providing details like your name, date of birth, phone number, and ZIP code. Entering this information will pull up your account for you to access.
Once logged in, you’ll see your outstanding balance and can proceed to payment options.
Online Payment Methods
CityMD offers several ways to pay your medical bill through their online portal:
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Credit Card – Visa, Mastercard, American Express and Discover are accepted. You can enter your card details for a one-time payment.
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Bank Account – Pay directly from your checking or savings account by entering your account number and routing number.
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Apple Pay – For easy checkout, you can use Apple Pay and authenticate with Touch ID.
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AutoPay – Set up recurring payments from a saved card or bank account to pay automatically each month.
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PayPal – Checkout quickly with your PayPal account.
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Mail – Send a physical check or money order payable to CityMD with your account number.
Online payments are processed immediately and you’ll receive an emailed receipt as confirmation. Payments by mail take 5-7 days to reflect in your account.
Payment Plan Options
If you can’t pay your full balance due, CityMD does offer payment plans on a case-by-case basis. You’ll need to call the billing department and speak with a representative to request a payment plan.
Based on your financial situation, they may approve a plan to split your balance into smaller monthly installments over 6-12 months. Payment plans help make large medical bills more manageable for your budget.
Viewing Billing Statements
In addition to making payments, your CityMD online account allows you to view past billing statements. Under the Statements section, you can access PDF copies of your bills going back 1 year.
This lets you see charges for each visit, payments made, and any outstanding balance. You can also verify insurance coverage and print copies of statements if needed.
Getting Account Support
If you have any questions or issues regarding your CityMD bills, customer support is available to help.
You can call the billing department at 908-790-6500. Representatives are available Monday through Friday from 8am – 8pm EST.
Some ways they can assist:
- Answering questions about your statement or charges
- Setting up payment plans
- Resolving insurance claim problems
- Providing itemized receipts
- Updating your account information
- Helping with online payment system issues
CityMD aims to provide an excellent billing experience alongside their convenient medical care. Don’t hesitate to call their billing team if any questions come up.
Pre-Registration for urgent care.
- You can pre-register for your visit at select CityMD locations directly in the Summit + CityMD web or mobile app. You will need to create or sign in to your Summit + CityMD app account. From the home screen, select Plan your CityMD visit, choose a CityMD location, then click Pre-register to begin.
- No, you cannot make changes to your registration at this time. We can help you with any changes once you visit a CityMD location.
- Once you complete pre-registration for a CityMD visit, it is only valid until 11:59pm that same day.
- Yes, your pre-registration is only valid until 11:59pm of that same day and you will need to pre-register again.
- Yes – if you haven’t already, add your dependent or share access with others in My Account > Caregiver Access. To pre-register for someone else, select the care recipient in the top right corner of the screen to enter their account, and then Plan your CityMD visit.
- If you’ve visited CityMD before, we’ll have some of your information already and you will be asked to confirm information on your record.
- You can complete portions of your registration before you get to CityMD to streamline check in and save time on site.
Top 3 Ways to Pay Your Bill
FAQ
Is CityMD only in New York?
How do I change my phone number on CityMD?
Is there an app to pay bills in 4 installments?
What is CityMD Aftercare?
How do I pay my CityMD Bill?
Pay your bill. Securely and easily pay your bill right from your phone. How to get started. Download the Summit + CityMD app for iOS or Android. Open the app and tap the “Create account” button. Follow the prompts to create your account. The Summit + CityMD app is for ages 18+.
How do I connect to CityMD?
Connect to CityMD quickly wherever you are. For the best virtual urgent care experience, access our services through the mobile app or from a desktop computer. Visit now Access on-demand virtual care 24/7. Access a provider for immediate medical needs. Find a CityMD. Location-based search results, so you can find the one nearest you.
Can I visit CityMD If I don’t have health insurance?
If you don’t have health insurance, don’t worry—you can still visit CityMD. We offer competitive and affordable uninsured rates. Questions? Feel free to stop by any of our locations or call us at 908.790.6500. Other questions about payment. How much will my copay be? I don’t have my insurance card with me. Can I still come in?