Paying your water bill on time each month is an important responsibility as a homeowner or renter in Wasco CA. The city aims to make paying your Wasco water bill quick and straightforward. This comprehensive guide will walk you through everything you need to know about paying your water bill in Wasco.
Overview of Wasco Water Utility
The City of Wasco provides water service to around 30,000 residents in Wasco and the surrounding Kern County area. The Wasco Public Works Department oversees water treatment and distribution along with sewer service and wastewater management.
Water rates are approved by Wasco’s City Council. The monthly water bill amount depends on your water usage and meter size. Bills are sent out monthly and payment is due upon receipt.
When to Expect Your Wasco Water Bill
Wasco water bills are mailed to customers on the last business day of each month. The billing statement covers your water usage and sewer charges for the previous month.
For example, you’ll receive your January water bill in late February showing charges for water used in January.
Payment is due upon receipt of the bill. To avoid late fees, bills should be paid by the due date shown on your statement, typically around the 25th of each month.
I recommend paying a few days early to account for any mail delays. Setting a monthly reminder can also help avoid forgetting your due date.
How Much is the Average Monthly Water Bill in Wasco?
The amount of your water bill varies based on consumption, but the average monthly water bill in Wasco is around $65. This covers an average of 9,000 gallons of water usage along with sewer and service fees.
Of course, your personal water usage habits and the number of people in your home impact your monthly charges. Conserving water can help reduce your bill.
Ways to Pay Your Wasco Water Bill
Wasco offers several convenient payment options to pay your water bill:
Pay Online
The easiest way to pay is through the City of Wasco website. You can pay by debit/credit card or electronic check. Creating an online account allows you to store payment methods for quicker checkout.
Pay by Phone
Call 1-844-263-1738 to pay your water bill over the phone 24/7 using a debit/credit card or checking account. Have your account number ready.
Pay by Mail
Mail a check or money order using the payment stub from your bill to:
City of Wasco
P.O. Box 489
Wasco, CA 93280
Allow 5-7 days for delivery to avoid late fees.
Pay in Person
Bring your water bill to the Wasco Finance Department office at 764 E Street to pay in cash, check, or card.
This location is temporarily closed due to COVID-19. Once reopened, office hours are Monday-Friday 8am-5pm.
Authorized Payment Locations
Take your bill to the Fiesta Supermarket at 915 Poso Drive to pay in person. This is the only authorized third-party payment location in Wasco for water bill payments.
AutoPay and Budget Billing
Enrolling in AutoPay or Budget Billing can help simplify bill payment. Contact the utility department for details and eligibility requirements.
Avoid Late Fees and Disconnection
To avoid late fees and potential service disconnection, be sure to pay your Wasco water bill by the due date each month. Late fees are 10% of the overdue balance.
If your account becomes 60 days past due, your water service may be disconnected. A $50 fee is charged to restart service after disconnection due to non-payment.
Payment extensions may be available in certain hardships. Contact the water department immediately if you expect difficulty paying on time.
Get Alerts for Your Water Bill
The City of Wasco provides a free notification service that can email or text you when your new water bill is ready, when payment is due, and to warn before disconnection. Sign up through the PayWater online portal.
Knowing your bill is on the way can help you plan and budget for payment. The due date reminders also help avoid late fees.
Understand Your Wasco Water Bill Charges
When you receive your Wasco water bill each month, here are some key charges to look for and understand:
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Water Usage Fee – This covers the gallons of water used based on your meter reading. Rates increase with higher water consumption.
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Service Charge – A fixed monthly fee to maintain the water system infrastructure. Charges vary by meter size.
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Sewer Charge – Based on your water usage since most returns to the sewer. Supports sewer maintenance.
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State Water Fee – A small monthly fee mandated by California for infrastructure improvements.
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Account Fees – Includes late fees if applicable or connection fees for new service.
Review the detailed fee schedule on the Wasco website to understand the specific rates for each type of charge on your bill.
Compare Your Wasco Water Usage
When you receive your bill, check your current water usage compared to previous months. Watching trends over time can reveal leaks or changes in behavior.
Also compare your usage to averages for homes in Wasco:
- 1 person home: 5,000 gallons
- 2-3 person home: 7,000-9,000 gallons
- 4+ person home: 10,000+ gallons
If your usage seems high, contact Wasco Water for help identifying issues. A leak can lead to wasted water and higher bills.
Conservation Tips to Reduce Your Wasco Water Bill
Simple conservation steps around your home can help control water usage and lower your monthly water bills in Wasco:
- Fix any leaky faucets, showerheads, or toilets
- Install water-efficient bathroom fixtures
- Only run full loads in the washing machine and dishwasher
- Turn off the faucet while brushing teeth or shaving
- Water outdoor plants sparingly early in the morning
- Sweep driveways instead of hosing them down
- Check for hidden leaks around your water meter
Installing water conservation fixtures can save the average household up to 30% on their water and sewer bills.
Financial Assistance for Wasco Water Bills
If you are having trouble paying your Wasco water bill, contact the utility department as soon as possible to ask about payment plans or financial assistance programs that may be available:
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Payment Arrangements – Set up an agreed delayed payment plan to pay past-due balances over time.
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LIHEAP – Federal energy assistance grants may help pay a portion of water bills for qualifying low incomes.
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Payment Matching – Charitable programs can match up to $100 per year toward water bills for seniors or disabled residents who participate.
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Leak Adjustment – One-time bill credit if a leak on the customer’s side increased usage.
In addition, various non-profit and social service agencies may provide utility bill assistance. Reach out for help before your account becomes delinquent.
Closing Summary
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FAQ
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How do I pay my Wasco utility bills?
Paying your utility bills should be easy and hassle free. Pay your Wasco Utility Bills (Water, Garbage, and Sewer) online via the Wasco Citizen Self Service site. For bill questions regarding Wasco Utilities, call 661-758-7230. View a list of utility providers not with the City. Pay Wasco utility bills.
How do I access my Waco Water account online?
All customers will need to setup their accounts for online access in the My Waco Water portal. You’ll need: Please Note: The My Waco Water portal does not work with Internet Explorer. For the best experience, we recommend using one of these free browser alternatives. Visa, MasterCard and Discover are accepted payment methods.
What payment methods can I use to pay my water bill?
Visa, MasterCard and Discover are accepted payment methods. You can also set up automatic bank draft payments in your online account. Need Help Paying Your Bill? Questions? [email protected] or call (254) 299-CITY (2489) View a sample water bill (PDF, 571KB) Access the portal to pay your water bill.
Does My Waco Water work with Internet Explorer?
Please Note: The My Waco Water portal does not work with Internet Explorer. For the best experience, we recommend using one of these free browser alternatives. Visa, MasterCard and Discover are accepted payment methods. You can also set up automatic bank draft payments in your online account. Need Help Paying Your Bill? Questions?