A Comprehensive Guide to Paying Your Oviedo Water Bill

Paying your water bill on time each month is an important responsibility as an Oviedo resident. The City of Oviedo offers various convenient ways to pay your water bill so you never miss a payment. This article will walk through the different options to pay your Oviedo water bill online, by phone, by mail, or in person.

Online Payment Options

The easiest way for most customers to pay their Oviedo water bill is online through the City’s Click2Gov website. You have a couple different online payment options:

One-Time Payment

To make a quick one-time water bill payment, you can use the One Time Payment feature on Click2Gov. Simply enter your utility account number and set up a quick profile. You’ll then be able to securely pay your water bill using a credit, debit, or prepaid card.

One-time payments are easy to set up and allow you to pay your bill online without having to register your account, This is a great option if you just need to make a single payment

Registered Account

For added convenience, you can register your Oviedo utility account on Click2Gov This allows you to view statements, payment history, account balances, and more. You can also opt for paperless billing to receive statements electronically.

Once registered, you can log in anytime to make one-time payments or set up recurring autopay. Your account overview makes it easy to stay on top of your water usage and bill. Registering just takes a few minutes with your account number handy.

Pay by Phone

If you don’t have computer access, paying your Oviedo water bill by phone is fast and simple. Call the automated payment line at 407-971-5535 anytime day or night. You’ll need to enter your account number and credit/debit card information.

The 24/7 automated phone line lets you quickly make a payment without having to speak with a representative. You can also use it to check your account balance and payment history.

Pay by Mail

For customers who prefer mailing in payments, you can send your water bill payment to:

City of Oviedo Utilities
400 Alexandria Blvd
Oviedo, FL 32765

Your monthly bill includes a self-addressed return envelope for added convenience. Simply include your payment coupon and a check or money order made out to City of Oviedo Utilities.

Be sure to allow 7-10 days for mailed payments to avoid late fees. Add your payment to your mail at least a week before the due date.

Pay In Person

You have a couple options for paying your water bill in person at City of Oviedo locations:

Drop Box

For a no-contact payment option, you can use the drop box located outside Oviedo City Hall at 400 Alexandria Blvd. Just include your payment coupon and check or money order in an envelope. Payments are collected daily.

Customer Service Desk

You can also pay your Oviedo water bill at the customer service desk in the Annex Building at 320 Alexandria Blvd. They’re open Monday-Friday from 8am-5pm. In addition to cash and checks, many locations can now accept credit/debit card payments.

In-person payments allow you to pay on your schedule and guarantee your payment is received on time. Just be aware of customer service hours and holiday closures.

Automatic Payments

For maximum convenience, consider setting up automatic monthly payments through Click2Gov. This automatically pays your water bill from your bank account or credit card each month on the due date.

With autopay, you don’t have to worry about missing payments, mailing checks, or late fees. Your bill gets paid on time every month with no effort on your part.

To enroll, just log into Click2Gov and navigate to your payment settings to set up recurring autopay deductions. You can update your account details at any time if your card number or bank account changes.

Avoid Late Fees

Having flexible payment options makes it easy to avoid late fees on your Oviedo water bill. Payments are due by the 22nd of each month. Late fees are assessed if your payment isn’t received on time:

• $5 late fee if payment received after due date
• $20 late fee if payment is 30 days past due
• Water service disconnected if 90 days past due

Setting up autopay is the easiest way to avoid late payments. But you have plenty of options – online, phone, mail, drop box, in person, one-time or recurring – to pay by the due date each month and avoid penalties.

Payment Assistance Programs

If you’re struggling to keep up with water payments each month, Oviedo offers assistance programs you may qualify for:

• Leak Adjustment Program – One-time bill adjustment for qualifying leaks
• Payment Arrangement Plan – Make payments in installments over several months
• Project Care – Assists with a portion of water charges for low-income households

Contact Oviedo Utility Billing to learn more about qualification requirements and applying for these programs if you need help paying your water bill.

Special Payment Options

Oviedo offers a few additional services to assist customers:

• Large Print Bills – For visually impaired customers
• Email Bills – Receive paperless e-bills instead of mailed paper bills
• Account Reminders – Opt in to receive bill notices by phone, text, or email

Contact customer service to set up any of these accommodations for your account if desired. They help streamline bill payment any way you need.

Avoid Service Interruptions

In addition to late fees, failing to pay your Oviedo water bill can eventually lead to service interruptions. When an account falls significantly past due, the following may occur:

• Disconnection Warning Notice – 30 days past due
• Shut Off Notice – 60 days past due
• Service Disconnection – 90 days past due

This is why it’s critical to pay your water bill fully and on time each month. Take advantage of the payment options that fit your needs to avoid disruptions. Contact customer service immediately if you anticipate having trouble making a payment.

Summary

Paying your monthly Oviedo water bill is fast and straightforward with the multitude of options at your convenience. Whether you prefer automated payments or the old-fashioned check in the mail, paying on time avoids penalties and keeps the water flowing. Reach out to Oviedo Utility Billing with any questions or for assistance managing payments.