If you are a customer of Weakley County Municipal Electric System (WCMES) in Tennessee, you have several options to easily pay your electric bill. This comprehensive guide will walk you through everything you need to know about paying your WCMES electric bill online, by phone, in person, or by mail.
Overview of WCMES Bill Payment
WCMES offers customers multiple ways to pay electric bills, including:
- Online via their website or mobile app
- By phone
- In person at authorized payment locations
- Automatic bank draft
- By mail with check or money order
When paying your WCMES electricity bill, you will need your 12-digit account number. Payments are due by the due date shown on your statement to avoid late fees. Review your options and choose the payment method that is most convenient for you.
Benefits of Paying Your WCMES Bill
Paying your WCMES electric bill through one of their accepted payment methods provides the following advantages:
- Avoid service interruption from non-payment
- Prevent late payment fees being added to your account
- Maintain a positive payment history
- Support prompt processing and posting of payments
- Access user-friendly payment options 24/7
- Receive payment confirmations for your records
Keeping your WCMES electric account in good standing by paying on time can help you avoid unnecessary fees and disruption of your electrical service.
How to Pay Your WCMES Electric Bill Online
Paying online via the WCMES website or mobile app is a fast, easy way to pay your bill.
Pay Online via Website
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Click the link to access the payment portal.
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Enter your 12-digit WCMES account number and details.
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Choose a payment amount and submit your payment.
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Receive a confirmation email after the transaction is processed.
Pay Online via Mobile App
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Download the WCMES app on your smart device.
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Log in to the app with your account number.
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Select “Pay My Bill” and enter payment details.
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Review and submit your payment in the app.
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The app will confirm when your transaction is complete.
Payments made on WCMES’s website or mobile app are processed overnight, so allow 24 hours for payments to post to your account.
Paying Your WCMES Electric Bill by Phone
You can quickly pay your WCMES electric bill over the phone in a few easy steps:
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Call WCMES at 1-888-643-1082.
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Enter your 12-digit account number when prompted.
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Have your payment information ready like credit/debit card details.
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Follow the automated system prompts to submit payment.
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Note the confirmation number at the end for your records.
The same overnight processing time applies to phoned-in WCMES bill payments.
Paying Your WCMES Electric Bill In Person
Head to one of WCMES’s authorized pay stations during open hours to pay your bill in person:
- WCMES Office in Martin, TN
- Carroll Bank & Trust in Bradford
- City Hall locations in Gleason and Sharon
- Security Bank in Fulton, KY
Bring your account number and payment. Cash, check, or credit/debit cards are accepted. Get a receipt for confirmation.
Paying by Automatic Bank Draft
You can enroll in automatic monthly payments through WCMES’s Bank Draft Program.
To enroll, complete an authorization form available from WCMES and provide a voided check. Your bill amount will automatically be drafted from your bank account monthly.
Review drafts on your account statements. Contact WCMES with any bank draft issues.
Paying Your WCMES Electric Bill by Mail
To pay your WCMES bill by mail, simply send a check or money order to:
Weakley County Municipal Electric System
11181 Hwy 22
Martin, TN 38237
Write your account number on the payment and include the payment stub from your bill. Allow 5-7 days for mailed payments to post.
Tips for Paying Your WCMES Electric Bill
Follow these tips when paying your WCMES electricity bill:
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Pay by the due date to avoid late fees or disconnection.
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Double check account numbers when making payments.
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Save payment receipts and confirmation numbers.
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If mailing payment, allow extra time for delivery.
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Set payment reminders and enroll in autopay to avoid missed payments.
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Contact WCMES if you need to arrange a payment plan.
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Notify WCMES if your banking information changes for automatic payments.
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Keep your WCMES account information in a safe, accessible place.
Frequently Asked Questions About WCMES Bill Payment
What are WCMES’s customer service hours?
WCMES customer service is open Monday-Friday, 8 AM – 5 PM. Call 731-587-9521.
What do I do if I’m unable to pay my bill in full?
Contact WCMES before the due date to discuss payment plan options to avoid disconnection.
When will my mailed payment be posted to my account?
Allow 5-7 business days for mailed payments to process.
Does WCMES charge fees for paying online/by phone?
Yes, there are small convenience fees per transaction when paying online or by phone.
Can I pay without my paper bill?
Yes, you can pay with just your account number. Your balance can also be retrieved by phone.
What if I lost the confirmation for an electronic payment?
Contact WCMES with your account information and they can provide payment confirmation details.
Other WCMES Billing Questions
For other questions about your WCMES electric bill, you can contact their customer service team at 731-587-9521 or stop by their office in Martin, TN. Their team can assist with:
- Account and billing questions
- Payment arrangements
- Meter issues
- Start/stop service
- Outages and electrical issues
- Conservation and usage
- Line work and construction
- Rates and fees
WCMES provides reliable service as the public electric utility for Weakley County, TN. Keep your account in good standing by paying on time using their available payment methods.
