How to Pay Your Utility Bill Online in O’Fallon, MO

Paying your utility bill in O’Fallon, Missouri for services like water, sewer, and trash pickup is easy and convenient through the city’s online payment system. The City of O’Fallon offers multiple options to view your utility charges and securely pay your bill online, avoiding late fees and service interruptions.

Overview of O’Fallon, MO Utilities

O’Fallon provides essential utility services to residents and businesses, including:

• Water – Clean drinking water supplied to homes and companies

• Sewer – Wastewater treatment services

• Trash – Curbside garbage and recycling pickup

Customers receive a monthly utility bill from the City of O’Fallon with charges for any active services. The bill includes the current period usage, prior balance, fees, and taxes. You must pay by the due date to avoid penalties or service disruption.

Online bill payment provides a fast, secure way to pay from your computer or mobile device. The city also offers pay-by-phone, mail, automatic bank drafts, and in-person payments.

Benefits of Paying Your Bill Online

Paying online through the city’s website has many advantages over mailing payments or paying in person:

• Convenience – Pay anytime, 24/7 access

• Security – Encrypted payment processing

• Efficiency – Set up automatic or recurring payments

• Accessibility – Pay on any device with internet

• Savings – Avoid late fees by paying on time

• Records – View past statements and payment history

• Eco-friendly – Reduce paper waste with e-bills

Paying online is the easiest way to stay current on your O’Fallon utility bill.

How to Pay Your O’Fallon Utility Bill Online

Follow these simple steps to pay your utility bill online:

1. Go to O’Fallon Online Bill Pay website.

2. Click “Quick Pay” to make a one-time payment. Or click “Sign In” to create an account.

3. Enter your 10-digit account number from your bill without dashes.

4. Select Water/Sewer/Trash as the service you are paying.

5. Input your payment amount and complete checkout.

6. Enter credit/debit card details or bank account for payments.

7. Get a confirmation number for your records.

Registering for an account makes future online payments even quicker. Your balance and bill history will be available in your account dashboard.

Ways to Get Your Account Number

You’ll need your 10-digit O’Fallon utility account number to pay online. Find it on:

• Your monthly paper or e-bill statement

• Remittance stub from your bill

• Registered account online or in your profile

• Calling O’Fallon Utility Billing at 636-379-5488

• Visiting O’Fallon Municipal Centre in person

Save your account number so it’s handy when you need to pay your bill online or by phone.

Payment Options Besides Online

In addition to web payments, the City of O’Fallon accepts utility bill payments by:

• Phone – Call 1-855-735-5616 for pay-by-phone automated service

• Mail – Send check or money order with your bill stub to City Hall

• In person – Pay with cash, check or credit/debit card at City Hall

• Bank draft – Set up monthly auto-debit payments from your checking account

Use the option that works best for your needs. The online system is available anytime to securely pay your utility bill.

Viewing Your Balance and Bill History

When you create an online account on the O’Fallon payment portal, you gain access to:

• Account balances – See current amount owed for utilities

• Billing history – Look up previous utility bills and payments

• Usage data – View water consumption history

• Notifications – Get email alerts for new bills, due dates, etc.

This allows you to monitor your account, detect leaks, budget for upcoming bills, and resolve billing disputes.

Avoid Late Fees and Service Disruptions

Pay attention to the due date on your O’Fallon utility bill, typically 20 days after billing. Late payment can result in:

• Late fee penalties – Usually 1.5% per month

• Collections reporting to credit bureaus

• Water shutoff for non-payment after multiple late notices

• Being required to pay a deposit for reconnection

Pay on time to maintain uninterrupted essential utility services. Use online bill pay to never miss a due date.

Enrolling in Paperless Billing

Go paper-free by signing up for e-bills through your online account. Benefits include:

• Receive bills by email instead of mail

• Access bills anywhere securely

• No risk of lost/stolen paper bills

• Reminders to pay via email

• Environmentally friendly

Paperless billing makes paying bills online even more convenient. Update your paperless settings in your profile.

Get O’Fallon Utility Payment Assistance

If you are struggling to pay your utility bill in O’Fallon, these resources can help:

• Payment plans – Arrange installment payments with the utility department.

• LIHEAP – Low Income Home Energy Assistance Program provides federal bill grants.

• Payment extensions – Request a due date extension if needed temporarily.

• Budget billing – Pay a fixed amount each month to even out seasonal spikes.

Contact O’Fallon Utility Billing to explain your situation and determine available payment assistance. Communicate before your service is shutoff.

Paying your O’Fallon utility bill online is the ultimate in convenience and security. View your charges, payment history, and balance in your online account anytime. Receive paperless e-bills and set up automatic payments. Avoid late fees, water shutoffs, and credit damage by paying on time. O’Fallon’s online system makes bill payment stress-free.