Paying Your Water Bill with Greater Ouachita Water Company

Paying your water bill is an essential part of being a homeowner or renter. The Greater Ouachita Water Company provides water services to customers in West Monroe LA and surrounding areas. As a customer, you are responsible for paying your water bill on time each month. This article will explain everything you need to know about paying your Greater Ouachita water bill conveniently online.

Overview of Greater Ouachita Water Company

The Greater Ouachita Water Company is the main provider of water services in West Monroe LA. They supply water to residential commercial, and industrial customers across their service area. The company is dedicated to providing high-quality water along with excellent customer service.

Greater Ouachita Water Company offers easy ways for customers to pay their bills online or by phone. They understand how hectic life can get, so they try to make paying your water bill as quick and convenient as possible. Customers can even set up autopay to have their bill paid automatically each month.

Benefits of Paying Your Water Bill Online

Paying your Greater Ouachita water bill online has many advantages

• Convenience – You can pay 24/7 from your computer or mobile device. No need to mail payments or visit an office.

• Speed – Online payments post to your account immediately, so you don’t have to worry about delays.

• Security – Secure payment portal keeps your information safe.

• Paperless – Go green by reducing paper usage and bills sent by mail.

• View Usage – See your current and past water usage online anytime.

• Account Management – Update account and payment info, set up autopay, and more.

Paying online saves you time and gives you peace of mind knowing your bill is paid on time.

How to Pay Your Water Bill Online

Paying your Greater Ouachita water bill online is easy and only takes a few minutes. Follow these steps:

1. Visit the Payment Portal

   Go to https://greaterouachita.epayub.com/ – this is the payment portal website.

2. Login or Register

   If it’s your first time, click “Register” to create an online account. Otherwise, enter your username and password to login.

3. Enter Payment Details

   Select whether you want to make a one-time payment or set up recurring autopay. Enter your payment method and amount due.

4. Confirm Payment

   Carefully review the payment details before submitting. Make sure the account, amount, and date are correct.

5. Get Payment Confirmation

   Once submitted, you will receive a confirmation page and email with your payment details. You can also view past payments in your account history.

It’s that easy! In just a few clicks, your water bill is paid online through the secure payment portal. You can now relax knowing your payment was received and posted to your account.

Other Ways to Pay Your Bill

If you prefer not to pay online, Greater Ouachita Water Company offers other convenient payment options:

• By phone – Call (318) 322-3741 to pay over the phone using automated system or live agent.

• Automatic bank draft – Set up recurring payments from your checking account.

• By mail – Mail check or money order to P.O. Box 2457, West Monroe, LA 71294.

• In person – Visit office at 644 Commercial Parkway, West Monroe, LA 71292.

• Drop box – Place payment in secure drop box at company office.

Choose the payment method that works best for your needs each month. The company tries to provide flexible options to fit every customer’s situation.

Payment Arrangements and Assistance Programs

If you are struggling to pay your water bill, Greater Ouachita Water Company offers payment arrangements and assistance programs:

• Payment arrangements – Set up a payment plan to divide your balance into multiple smaller payments over several months.

• Payment extensions – Get an extension on your due date if you cannot pay on time.

• Bill rounding program – Round your bill up to the nearest dollar with proceeds going to customer assistance fund.

• LIHEAP assistance – Federally funded program provides bill payment assistance for qualifying low income households.

Contact their customer service team to discuss programs or arrangements that can help you pay your bill. Avoid service disruption by proactively communicating any payment issues.

Avoid Late Fees and Service Disruption

To avoid late fees and potential service disruption, be sure to pay your Greater Ouachita water bill by the due date each month. Late or non-payment can result in:

• Late payment fees of 10% of your balance

• Water service shutoff after final disconnection notice

• Reconnection fees to restore service once shutoff

Protect your good standing as a customer and credit by paying on time. If you anticipate any issues with paying your bill, immediately contact Greater Ouachita Water Company to discuss payment plan options. Communicate early to prevent penalties and disruption.

Customer Service and Account Management

The Greater Ouachita Water Company prioritizes excellent customer service. Contact them with any questions or issues:

• By phone – Call customer service at (318) 322-3741, Monday-Friday from 8:30am-4:00pm.

• Email – Email [email protected]. Responses within 1 business day.

• Online account – Update contact details, view statements, set up autopay, paperless billing, and more.

• Website – Visit greaterouachita.org for rates, news updates, and water quality reports.

• Office location – 644 Commercial Parkway, West Monroe, LA 71292. Open Monday-Friday 8:30am-4:00pm.

Experienced representatives can answer billing questions, set up payment plans, update your account, resolve issues, and more.

Paying your monthly water bill to Greater Ouachita Water Company is fast and easy through their online payment portal or by phone. Managing your account online allows you to check usage, set up autopay, and avoid late fees. If you need assistance with bill payment, contact their customer service team right away to set up arrangements or enroll in programs. Keeping your account in good standing ensures continuous water service for your home or business.