Paying your utility bill should be simple and convenient. That’s why Scott County Public Service Authority (PSA) offers various ways for customers to pay their water and sewer bills. With options like online payments, automatic bank draft, pay-by-phone, mail-in payments, and in-person payments, Scott County PSA aims to make bill payment accessible for all customers.
As a Scott County PSA customer myself, I appreciate having choices when it comes time to pay my bill each month. In this article, I’ll walk through the different Scott County Psa Bill Pay options available and provide tips for selecting the best method for your needs. Whether you prefer the ease of automated payments or need an in-person option, there is a payment method that will work for you.
Online Bill Pay
One of the most popular ways to pay Scott County PSA bills is online through the authoritypay.com website. To utilize the online payment system, you will need your account number and CID number which can be found printed on your monthly paper bill.
The online bill pay system allows you to pay by debit/credit card or electronic check. There is a small convenience fee for online payments – 2.1% plus $0.25 for debit/credit card payments and a $1 flat fee for eCheck payments. While not ideal, the convenience fee is worth it for many customers who value the simplicity of paying online.
Some of the key benefits of paying your Scott County PSA bill online include
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Convenience – Pay anytime anywhere with an internet connection. Avoid driving to the office or waiting for regular business hours.
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Payment Confirmation – Get an emailed receipt with confirmation that your payment was processed successfully
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Automatic Payments – Set up recurring, automated payments so your bill gets paid on time each month.
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Quick Payment Posting – Online payments typically post to your account within 1-2 business days.
Paying online through authoritypay.com provides a straightforward way to get your Scott County PSA bill paid on time, every time.
Pay-By-Phone
In addition to online payments, Scott County PSA offers a pay-by-phone option. To utilize this method, call 276-386-3401 and select option 3. You’ll need to enter your account number and CID when prompted.
Pay-by-phone allows you to pay your utility bill using a debit or credit card. As with online bill pay, there is a 2.1% plus $0.25 convenience fee added to the transaction.
Some key advantages of paying your Scott County PSA bill by phone include:
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Quick Payment – Takes just a few minutes to complete by calling in.
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Accessibility – Provides a payment option if you don’t have consistent internet access.
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Personal Service – Speak directly with a customer service agent if you have any questions.
While not quite as convenient as online payments, the pay-by-phone method does provide a fast way to pay your bill without leaving home. It’s an easy option for customers without internet access who still want to use a card payment.
Mail-In Payment
For customers who prefer paying by check, Scott County PSA accepts mailed-in payments. Simply fill out your payment stub from your monthly paper bill and mail it along with a check or money order.
To avoid late fees, be sure to mail your payment at least 5 days before the due date printed on your bill. Scott County PSA recommends mailing checks rather than sending cash payments for security reasons.
Some pros of paying your Scott County PSA bill by mail include:
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Familiar Method – Simple process familiar to most customers.
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Checks Accepted – Good option if you prefer paying directly from your bank account.
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Bill Stub Tracking – The payment stub helps ensure proper crediting to your account.
Just be diligent about mailing your check in plenty of time to avoid late fees. Though not the most modern method, mail-in payment is a fine option for many customers.
Automatic Bank Draft
One of my personal favorite bill payment methods is automatic bank draft through Scott County PSA. With this option, the amount due each month is automatically deducted from your bank account.
To set up automatic bank drafts, complete the authorization form available on the Scott County PSA website or at the office. Return the signed form attached to a voided check.
The major benefits of automatic bank draft for paying your utility bill include:
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Convenience – Completely automated, requiring no action on your part each month.
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Avoid Late Fees – Your bill gets paid on time, every time.
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No Convenience Fees – Free service unlike debit/credit card payments.
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Monthly Tracking – Your monthly bank statement shows the draft for easy record keeping.
By enrolling in automatic bank draft, you can set bill payment on autopilot. It provides peace of mind knowing your payment will always be on time.
In-Person Payment
For customers who prefer direct interaction, Scott County PSA accepts in-person bill payments at the office drive-through window. You can pay using cash, check, money order, or debit/credit card when paying in person.
Some key points about paying your utility bill at the Scott County PSA office:
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Office Hours – Monday through Friday, 8:30AM to 4:30PM. Closed weekends and holidays.
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Cash Accepted – Good option if you want to pay your bill with physical cash.
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Longer Wait Times – Busiest early in the month, on Mondays and Fridays. Consider other options to avoid waits.
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Proof of Payment – Get a receipt from the customer service representative.
In-person payment is a fine choice, just be aware of longer waits during peak times. I recommend having your account number and CID handy when paying at the office.
Payment Dropbox
If you can’t make it to the Scott County PSA office during regular business hours, you can use the secure payment drop box. Three drop box locations are available:
- Main Office – 156 Legion St, Weber City
- Duffield Water Treatment Plant – 221 Industrial Park Rd, Duffield
- Nickelsville Water Treatment Plant – Behind Nickelsville Town Hall
To use the drop box, place your check or money order along with your payment stub from the bill in an envelope. For security, cash payments are not recommended.
Advantages of the drop box payment method include:
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After Hours Access – Available anytime outside normal office hours.
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Multiple Locations – Three drop boxes across Scott County for your convenience.
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Check/Money Order Only – Avoid the risks of mailing cash payments.
The payment drop box offers a secure after hours payment option for bills. Be sure to leave your stub to ensure proper crediting of your account.
Financial Institution Bill Pay
Many banks and credit unions now offer online bill pay services to their customers. You can utilize this service to pay your Scott County PSA utility bill online through your financial institution’s website.
Typically, the bank will either mail a check on your behalf or process an electronic payment to Scott County PSA. Payment could take up to 7 days to post to your account, so plan accordingly.
Things to consider with bank online bill pay include:
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Check Fees – Some banks charge for mailed checks but electronic transfers are free.
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Posting Delays – Payments can take several days to apply so pay well before your due date.
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Confirm Receipt – Follow up with Scott County PSA to confirm your bank payment was received.
Check with your individual financial institution for terms and fees if considering using their bill pay system. While convenient, allow time for mailed checks to avoid late fees.
Choose the Right Option for You
When it comes to paying your Scott County Public Service Authority water and sewer bill, customers have various options to choose from. Evaluate your priorities like convenience, speed, payment method, fees, and technology access to select the best bill payment method for your household.
I prefer the simplicity of automatic bank drafts combined with the peace of mind of never missing a payment. Others may prioritize in-person customer service or the familiarity of mailed checks.
Hopefully this overview provides a helpful guide to the Scott County Psa Bill Pay choices available to customers. Reach out to Scott County PSA by phone or check their website for more details on setting up your preferred payment method.
Next PSA Board Meeting
Our Board of Directors meets in regular session on the 2nd Tuesday of each month. The next regular board meeting is December 10, 2024, at 9:00 a.m. in the board room of the Scott County Administrative Offices which is located on the 2nd floor of the Scott County Community Services Building, Suite 201, 190 Beech Street, Gate City, Virginia.
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A Happy Scott County PSA Customer
How do I pay my Scott County Public Service Authority Bill?
Scott County Public Service Authority offers our customers several options for paying their bills. Choose the option that best suits your needs. Automatic Payment To make your life simpler and easier, sign up for automatic payment of your Scott County PSA bills. Click on the “Pay Your Bill Now” link to the right and select “Enroll in AutoPay”.
How do I pay my Scott County PSA Bill?
To make your life simpler and easier, sign up for automatic payment of your Scott County PSA bills. Click on the “Pay Your Bill Now” link to the right and select “Enroll in AutoPay”. Enter your CID and Account Number as they appear on your bill. You will continue to receive a bill and each month you will be charged the balance on your account.
Does Scott County PSA charge a convenience fee?
There is a convenience fee of 2.1% plus a charge of 25 cents added to all credit/debit card payments and a $1 convenience fee for all eCheck payments. These fees go to the payment company and not to Scott County PSA. You may also enroll in AutoPay using the SCPSA Automatic Bank Draft Authorization Form below.
How do I pay my bill?
Payment by Phone If paying by debit or credit card, you may call 276-386-3401 and press ‘3’. You will need your CID and Account Number which are located on your bill, or you may contact our office to get them.