Paying your water bill is an essential responsibility for homeowners and renters in Quincy, Illinois. With easy online payment options, Quincy residents can now pay their water bill quickly and securely without leaving home. This comprehensive guide will explain everything you need to know about paying your Quincy water bill online.
Overview of Quincy’s Online Water Bill Pay
The City of Quincy offers an online water bill payment system called ePay. This service allows Quincy utility customers to view their account information, payment history, and pay their water bill completely online.
To access ePay and pay your Quincy water bill electronically, you simply need your account number from your latest printed utility bill The ePay system is optimized for desktop computers and mobile devices, so you can pay on-the-go
Paying your water bill through ePay offers many benefits over mailing payments or paying in person. The online payment process takes just a few minutes and allows you to avoid lines at City Hall. Your payment will also post to your account faster compared to mailing a check.
Step-By-Step Guide to Paying Your Water Bill Online
Paying your Quincy water bill through the ePay system is quick and straightforward. Just follow these steps:
1. Visit the ePay Website
To start the online payment process, go to the ePay website. This is the portal where you can log into your water account.
The ePay homepage has convenient links at the top for first-time users to create an account or for returning users to log in.
2. Enter Your Quincy Water Account Number
Once logged into ePay, you will need to input your Quincy water account number. This is the nine-digit number printed on your water bill.
Enter your account number carefully with no spaces or dashes. Once entered correctly, your account balance and details will populate.
3. Select a Payment Amount
With your account details loaded, you will then choose how much to pay on your Quincy water bill. You can pay the total current balance due or make a partial payment.
If paying the full balance, simply click the button to pay the entire amount shown. For a partial payment, enter the specific dollar amount you wish to pay at this time.
4. Enter Payment Information
After selecting your Quincy water bill payment amount, you will enter details for how you wish to pay. ePay offers three payment options:
-
Credit/Debit Card – Pay immediately by entering your card information. Visa, MasterCard, American Express, and Discover cards are accepted.
-
Electronic Check – Provide your bank routing and account number to draft directly from your checking or savings account.
-
Text Payment – Receive a text message with payment links to pay directly from your smartphone.
Enter the required information for your chosen payment method to complete the transaction.
5. Get a Payment Confirmation
Once your Quincy water bill payment is submitted successfully, ePay will display a confirmation screen. This will show your account number, payment date, amount paid, and the remaining balance (if any).
You will also receive an email confirmation for your records. The payment will typically post to your water account within 1-2 business days.
Tips for Convenient Online Water Bill Payments
Paying your water bill online using Quincy’s ePay system is fast and easy. Keep these tips in mind for even greater convenience:
-
Set up automatic payments – You can schedule recurring automatic payments from your credit card, bank account, or debit card. This ensures you never miss a payment.
-
Go paperless – Reduce clutter and access your bill immediately by going paperless. You’ll get an email notification when your e-bill is ready to view and pay online.
-
Pay on your phone – Download the free ePay app on your iOS or Android device to pay bills on-the-go.
-
Check your balance – Log into ePay anytime to view your current water account balance and payment history.
-
Get payment reminders – Opt into text or email reminders through ePay so you’re notified when your bill is due.
ePay Customer Service for Quincy Water Bills
If you have any trouble with ePay or need assistance paying your Quincy water bill online, customer service help is available:
-
24/7 ePay Support – Get instant ePay system support around the clock through the website. Look for the Help links.
-
Call Customer Service – Reach a customer service representative by calling (217) 228-4580 during normal business hours.
-
In-person Help – Visit the Utility Billing Department in City Hall at 730 Maine Street in Quincy for personal assistance.
Convenience of Paying Water Bills Online
Paying your Quincy water bill through the user-friendly ePay system is a convenient method for all customers. By following the step-by-step process, you can securely pay your water bill 24/7 entirely online from your computer or mobile device.
This easy online payment option saves you time, gives instant payment confirmation, and posts payments to your account quickly. Use ePay to pay your Quincy water bill electronically and enjoy the many benefits over conventional mail and in-person payments.
Miss Clipping Out Stories to Save for Later?
Click the Purchase Story button below to order a print of this story. We will print it for you on matte photo paper to keep forever.
Current Weather
A few clouds. Low 29F. Winds NW at 10 to 15 mph.
Quincy, IL RAW SEWAGE LEAKING INTO BAY ONE MILE FROM DRINKING WATER!
FAQ
How to pay a water bill in Quincy, IL?
What is the curfew in Quincy IL?
How do you pay a water bill in BC?
Where can I pay my water bill in Montgomery Alabama?
Where can I pay my utility bill in Quincy IL?
Starting August 25, 2023, customers will be able to access the City of Quincy’s new payment portal by visiting www.invoicecloud.com/cityofquincyil. Payments will continue to be accepted via mail, and in person at both the Department of Utilities and the City Treasurer’s Office, both located at Quincy City Hall, 730 Maine Street, Quincy, IL.
Does Quincy have a new payment platform?
New Payment Platform Now LIVE! The City of Quincy is excited to partner with InvoiceCloud to offer residents and customers an easy and convenient method for viewing and paying utility bills, as well as paying other City invoices, from the convenience of their home, place of business, or on-the-go with their mobile device.
What payment methods are accepted in Quincy?
All major credit cards and electronic checks are accepted and payments are processed by Paymentus Corporation. For more information, citizens can log on to the City of Quincy ePay Center at www.quincyil.gov/epay. For questions or assistance in setting up your ePay acount, email the City of Quincy at [email protected].
Does quincyil offer epay?
Invoice Cloud offers convenient, user friendly payment processing services, and the city is excited to partner with them to provide this service for its residents.” Visit www.quincyil.gov/ePay for more information. Miss Clipping Out Stories to Save for Later? Click the Purchase Story button below to order a print of this story.
Does Quincy have a water line protection program?
Water Line Protection Program The City of Quincy is notifying residents of a program provided through a partnership between the National League of Cities (NLC) and Service Line Warranties of America (SLWA).