Since 1938, Jackson Electric Membership Corporation (EMC) has provided reliable electric service to homes and businesses across northeast Georgia. As a customer-owned electric cooperative, they make it a priority to offer convenient billing and payment options to members. One of the easiest ways to pay your Jackson EMC bill is by phone using their 24/7 automated payment system.
Overview of Jackson EMC
Jackson EMC is the largest electric cooperative in Georgia, serving over 230,000 residential, commercial, and industrial accounts across 18 counties Member-owners elect the Board of Directors, so policies and rates are set with members’ best interests in mind
Jackson EMC maintains over 18,000 miles of power lines to deliver electricity to members dependably and efficiently. They offer online account access, payment plans rebates and other member-focused services.
Paying Jackson EMC Bills by Phone
To provide maximum convenience, Jackson EMC offers an automated phone payment system available 24 hours a day, 7 days a week. Here are the key details on paying your electric bill by phone:
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Toll-Free Number – Call 1-888-228-9166 to access the payment system.
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24/7 Availability – The automated system is available all day, every day for your convenience.
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Payment Posting – Payments made by 7:30pm post to your account same day.
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Fast Service – The entire call takes just a few minutes.
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Payment Receipt – You will receive a confirmation number for your records.
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Stored Payment Methods – Store card information to pay quickly each month.
The 24/7 phone payment option allows Jackson EMC members to pay at their convenience, anytime.
What Information is Needed?
To pay your Jackson EMC bill by phone, you will need to provide the automated system with the following information:
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Jackson EMC Account Number
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4-Digit PIN Number
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Payment Amount
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Credit/Debit Card Number or Bank Account Details
Your account number and PIN can be found on your monthly electric bill. Enter them when prompted by the automated system.
Then simply enter the payment amount due and provide your credit/debit card or bank account information. The details are entered via your phone keypad. The whole call only takes a few minutes!
Payment Methods Accepted
For fast phone payments, Jackson EMC accepts major credit cards, debit cards, and e-checks:
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Visa – Visa credit or debit cards are accepted.
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Mastercard – Pay with a Mastercard credit or debit card.
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Discover – Discover credit cards are accepted.
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E-Check – Free payments directly from your checking or savings account.
Enter your payment details into the secure automated system and the transaction will be processed immediately.
What are the Benefits of Paying by Phone?
Paying your Jackson EMC electric bill by phone using the 24/7 automated system offers these key benefits:
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Convenience – Available anytime, day or night
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Speed – Takes just minutes to complete
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Payment Confirmation – Get a receipt number for your records
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Payment Tracking – Payments post to account real-time
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No Late Fees – Pay on your schedule to avoid late charges
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Secure – Encrypted system protects your financial data
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Flexible – Use your preferred credit/debit card or bank account
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Store Payment Method – Save your details for really fast payments
The automated phone payment system gives you an easy, fast way to pay on your schedule while avoiding late fees.
Can I Pay Without Calling Every Month?
If you prefer to set your Jackson EMC bill on autopilot, you can establish recurring payments:
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AutoPay – Monthly payments automatically deducted from your chosen payment method. Enroll through your online account.
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Equal Pay – Pay the same amount monthly to even out seasonal highs/lows. Call Jackson EMC to enroll.
With these set-and-forget options, your monthly Jackson EMC bill gets paid automatically without you having to do a thing.
But the 24/7 phone payment system is still available for quick, one-time payments whenever you need it.
Getting Help with Phone Payments
If you ever have trouble using the automated phone system to pay your Jackson EMC electric bill, customer service reps are available:
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Call 770-775-7857 Monday thru Friday from 8:00am to 5:00pm
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Email [email protected] for assistance
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Chat live on JacksonEMC.com during business hours
The friendly team in Member Services can answer your questions and help you get signed up for automated payments. Taking advantage of these convenient billing and payment services allows you to spend less time worrying about your monthly electric bill and more time enjoying the benefits of electricity.
Why Choose Jackson EMC for Electric Service?
As a local, member-owned electric cooperative, Jackson EMC prioritizes providing excellent service and value to consumer-members:
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Locally governed by an elected Board of Directors to represent members
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No profits paid out to distant shareholders
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Surplus revenues get reinvested in infrastructure and community initiatives
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Maintains exceptional reliability record with efficient operations
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Offers cost-saving programs like rebates, payment plans, energy audits and more
With its consumer-first focus and convenient payment options like the 24/7 automated phone system, Jackson EMC delivers both world-class electric service and member satisfaction.
How To Pay Bill on MyJacksonEMC – Website
How do I pay for Jackson EMC?
Jackson EMC offers a number of convenient ways to pay. Online Payments Visit MyJacksonEMC.com to make a payment or through the MyJacksonEMC mobile app. Phone Payments Call 1-888-228-9166 to pay over the phone using our automated payment system, which is available 24/7. Mail
How do I contact Jackson EMC customer service?
Our customer service representatives are empowered to work with members to address their individual circumstances. We encourage members to pay what they can to avoid a larger bill balance later. Members who need to make payment arrangements are asked to contact Jackson EMC at 1-800-462-3691 prior to their bill due date.
How do I make payment arrangements with Jackson EMC?
Members who need to make payment arrangements are asked to contact Jackson EMC at 1-800-462-3691 prior to their bill due date. Please speak to one of our representatives about your options for a payment arrangement. Representatives are available Monday through Friday, from 7 a.m. to 6 p.m. Ways to Pay.
How do I pay my power bill at Jackson EMC?
Jackson EMC offers a variety of ways for members to pay their power bill – including online, by phone, by mail or in person at a local office. Members can pay online or by phone using a bank account, credit card or debit card. We accept Visa, Mastercard, Discover, and debit cards with the Visa or Mastercard logo.
Does Jackson EMC accept payments?
Payments are accepted in all Jackson EMC offices located in Gainesville, Jefferson, Lawrenceville and Neese. Office hours are Monday through Friday, from 8 a.m. to 5 p.m. Jackson EMC offices offer in-person payments in the lobby and drive-through window service.
What are Jackson EMC Office Hours?
Office hours are Monday through Friday, from 8 a.m. to 5 p.m. Jackson EMC offices offer in-person payments in the lobby and drive-through window service. Jackson EMC offers a variety of ways for members to pay their power bill – including online, by phone, by mail or in person at a local office.